Best Western Ipswich Hotel

Hotels
•
Best Western
7.2 (1041 reviews)
Old London Road , Ipswich , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Unsatisfactory food
High prices

Categories

Cleanliness
6.16
Multiple mentions of rooms being dirty and not cleaned properly.
Service
9.13
Generally positive remarks about staff being helpful and friendly.
Location
9.17
Good location received positive mentions in several reviews.
Room Quality
7.12
Rooms need updating and several complaints about comfort and amenities.
Amenities
6.65
Limited amenities mentioned and several operational issues noted.
Value for Money
5.61
Several reviews expressed disappointment regarding high costs compared to value.
Food and Beverage
6.16
Breakfast was frequently criticized for poor quality and availability.
Overall Experience
7.63
Mixed reviews, with some positives but significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Tranquil Village Setting
Located in the serene village of Copdock, just a short drive from Ipswich, the Ipswich Hotel offers a peaceful retreat surrounded by a beautiful walled garden, perfect for relaxation.

Comfortable Rooms and Amenities
Each room at the Ipswich Hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom, ensuring a comfortable stay for all guests.

Dining and Entertainment Options
Indulge in a variety of drinks at the hotel bar while catching up on the latest sports events on the big screen, or enjoy a delicious meal at the on-site restaurant overlooking the garden. A hearty breakfast is served every morning to start your day right.

Experience tranquility and comfort at Ipswich Hotel - book your stay now for a memorable getaway.

Important information:

The GBP 20 allowance per person for dinner can be used on items from the Half Board menu.

Guests choosing the half-board rate on Valentine's Day are kindly requested to arrange table times in the restaurant with the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

7.2
Based on 1041 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 5.61
Food and Beverage: 6.16
Overall Experience: 7.63
D
Dawn • solo_traveller • gb
5
Get what you pay for
Pros:

Location was good, nice quiet area and the actual bedroom was nice

Cons:

The bathroom looked tatty, sink surfaces lifting and peeling. Bath panel warped. Seriously in need of an update. The bed was very uncomfortable too.

2026-09-17 • via Nuitee
W
Wolfgang • couple • de
8
2026-09-15 • via Nuitee
C
Claire • couple • gb
8
Met our needs, lovely breakfast, friendly staff . Good value for money .
Pros:

Friendly and welcoming

Cons:

Bit shabby , stains on window seat cushions , just needs a bit of TLC

2026-09-14 • via Nuitee
K
Karen • couple • gb
1
2026-09-13 • via Nuitee
G
Gail • family_with_children • gb
5
Sleep deprived
Pros:

Breakfast the pastries was mostly gone by the time we got down, had toast, and cereal and a coffee.

The room was huge, with thick black out curtains,

Cons:

Man talking on phone all night, very loud, and his voice carried everywhere. Was unable to sleep, after trying even moving beds to the single beds, I finally had enough, and was really exhausted and angry, by 5am and so I went out, and shouted out of the door for him to shut up. After that it stopped. But I was very tired this morning. Not the restful nights sleep I was hoping for
I'm fairly sure it was coming from reception area, as we were room 301, and it was coming from towards/down bottom of the spiral staircase,

Bathroom had an issue getting hot water, had to run the sink and bath for ages, to get it hot enough for a shower, and the drain stank

2026-09-13 • via Nuitee
A
Aldous • solo_traveller • gb
8
2026-09-12 • via Nuitee
P
peter • extended_group • gb
8
2026-09-10 • via Nuitee
Z
Zoe • solo_traveller • gb
8
2026-09-10 • via Nuitee
C
Carole • couple • gb
10
2026-09-10 • via Nuitee
J
Jim • solo_traveller • gb
7
Comfortable and clean.
Pros:

Clean and tidy. Comfortable bed. What you would expect from Best Western.

Cons:

Automated check in. Why can’t you put somebody on the front desk. Food was disappointing. Breakfast looked like it needed another half an hour under the grill.

2026-09-09 • via Nuitee
M
Michael • couple • gb
9
2026-09-09 • via Nuitee
B
Bernard • couple • gb
7
Vg apart from need to mend the window so it shuts securely
Pros:

Very comfortable, clean room and ensuite. Very nice atmosphere and furnishings in other parts of the hotel including dining room. Very good breakfast.

Cons:

The large sliding window to the ground floor apartment needs repairing. The outer section is broken and stuck open a bit. The inner one I couldn't fix shut so it strictly speaking it meant the room and our belongings weren't secure - if anyone wanted to try to move the inner window they would find it could be slid open. I realised that wasn't likely, but a possibility - so needs fixing.

2026-09-07 • via Nuitee
S
Stephen • solo_traveller • gb
6
Ok
Pros:

Clean and adequate

Cons:

Too far out

2026-09-06 • via Nuitee
J
Joe • couple • gb
8
2026-09-04 • via Nuitee
D
Dawn • solo_traveller • gb
6
Pros:

The location was good and near to the event we attended

Cons:

The room was extremely hot, with no ability to alter the temperature within the room

2026-09-04 • via Nuitee
M
Mirjam • solo_traveller • nl
8
Pros:

De medewerkers zijn goud!

Cons:

Het is een goede stop voor doorreis en de weg was afgezet naar Ipswich waardoor we 2 uur hebben rond gereden om aan te komen. Daar kan hotel niets aan doen. Ontbijt is wel wat minimaal

2026-09-03 • via Nuitee
P
Paul • couple • gb
6
Funeral
Pros:

Good breakfast

2026-09-01 • via Nuitee
S
Sarah • couple • gb
5
2026-08-31 • via Nuitee
S
Smith • solo_traveller • gb
9
Lovely, quiet break.
Pros:

The staff were really helpful. The bedroom was very spacious with a large, comfortable bed.
We had two excellent meals in a lovely dining room with, again, excellent staff.
We had two superb days and would not hesitate to use this hotel again.

Cons:

There was nothing we did not like. The bedroom was beautifully made up on the one night.

2026-08-30 • via Nuitee
S
Sophie • family_with_children • gb
2
2026-08-29 • via Nuitee