Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Rooms could use a deeper clean
Wifi connectivity issues

Categories

Cleanliness
7.66
Some rooms are noted as needing a deep clean.
Service
9.13
Staff described as lovely and friendly, providing excellent service.
Location
8.67
Location highly praised for proximity to center and attractions.
Room Quality
7.12
Some guests found rooms dated or small for their liking.
Amenities
8.15
Swimming pool and other amenities well-received despite some coldness.
Value for Money
8.11
Good value reported for food quality and overall experience.
Food and Beverage
8.66
Food was delicious and above expectations, though portion sizes could vary.
Overall Experience
8.13
Generally positive experiences with notable minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:24

Property Description

Beachfront Location
Located opposite Great Yarmouth’s sandy beach, the Burlington Palm Hotel offers stunning views and easy access to the shore. Enjoy a relaxing seaside getaway just steps away from the water.

Leisure and Entertainment
Unwind in the heated indoor pool or mingle in the hotel’s bar with regular entertainment and a pool table. The perfect way to relax and have fun during your stay.

Comfortable Rooms with Sea Views
Each simply decorated room features a TV, hairdryer, and private bathroom. Upgrade to a room with beautiful sea views, a bathrobe, and slippers for a touch of luxury.

Experience the best of Great Yarmouth at Burlington Palm Hotel. Book your stay now for a memorable seaside retreat.

Important information:

Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.2
Based on 1500 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
L
Louisa family_with_children gb
10
Lovely, will stay again
Pros:

Lovely location, pool was lovely and clean, great bar and restuarant, super helpful and friendly staff.

Cons:

All great

2026-08-29 via Nuitee
M
Martyn solo_traveller gb
5
2026-08-27 via Nuitee
L
Louise couple gb
7
Clean, comfortable and convenient location.
2026-08-26 via Nuitee
F
Fc family_with_children gb
10
2026-08-25 via Nuitee
J
Johanna solo_traveller gb
2
Pros:

Sea front

Cons:

Bed springs very uncomfortable, couldn't sleep-it actually gave me a bad back since leaving :(
Snags in the room decor and no blackout curtains
Bathroom dusty and smelled disgusting, stank the room out as well when the door was opened
Breakfast not included in the price (just over £100 per night) plus £16 pp for breakfast for this type of budget room was suprising
Dirty windows clouding the sea views
Staff vacuuming at 3am
Noisy, thin walls
Reception staff incompetent, unable to work around the online booking system

2026-08-25 via Nuitee
C
Claudette couple gb
3
hotel is very unpleasant we don't eat are drinks any thing there my skin crowl
Pros:

didn't have breakfast there

Cons:

didn't like anything about the hotel it was not cleaned the carpets was very dirty was not comfortable at all could not wait to leave wouldn't go back to that hotel again not nice place to spend time it was very noisy could not get any sleep people was just banging the door morning and night wouldn't recommended that hotel to anyone.

2026-08-25 via Nuitee
R
Ron solo_traveller gb
5
Expensive
Pros:

Nice room with sea view.

Cons:

Expensive. No breakfast. My wife was charged £7.50 for a bowl of cereal even though i had paid £15.00 for a full english which i presume included cereal which i didnt have. No fridge. No biscuits or snacks in the room. We checked out one day early and asked if any refund but obviously not. I had booked 3 nights by mistake so only myself to blame. Expensive mistake.

2026-08-24 via Nuitee
J
John solo_traveller gb
10
Pros:

Atmosphere at hotel by staff and residents so cheerful 😊

Cons:

Bathroom bit cosy

2026-08-24 via Nuitee
P
paula family_with_children gb
8
2026-08-24 via Nuitee
D
Deborah family_with_children gb
10
It was our second visit and will definitely come again.
Pros:

Very clean, great breakfast, great pool, close to beach and lovely restaurant.

Cons:

N/A

2026-08-24 via Nuitee
R
Rachel solo_traveller gb
9
Excrllent location and very good stay
Pros:

Friendly staff and comfortable, clean room. Use of pool and sun deck.

Cons:

Some areas, such as the upstairs pool area and sundeck were a little tired/not in regular use.

2026-08-24 via Nuitee
S
Sunshine04623520443 Family Bedfordshire, England
8
Lovely hotel
Pros:

Stayed in a family room. Abit small for three people. Room was clean and bed comfortable. Staff friendly and very helpful. Swimming pool was good but the sides were abit sharp. They have lift which was very old fashioned but was very quirky.

2026-08-23 via Tripadvisor
J
John solo_traveller gb
7
Pros:

The indoor pool was fantastic.

Cons:

The sauna didn't work. The pool table was broken and didn't dispense the white ball. Dart board missing darts. Lights in our room flickered. Carpet in the stairs was lifting. There was a funny sort of smell in the corridors and stairs. The bar was great but a tad expensive for what it is. A very creaky bed that felt it was about to collapse

2026-08-22 via Nuitee
L
Lucy solo_traveller gb
10
Pros:

My son loves the pool this is our 3rd visit this year we love the staff, location and general ambience

Cons:

Nothing

2026-08-22 via Nuitee
T
Terry couple gb
9
Pros:

I have stayed here a few times love the location and the staff are excellent

Cons:

I understand but within a few weeks was surprised at the extra cost but was in holiday season so fine

2026-08-21 via Nuitee
C
Claire family_with_children gb
8
Great stay but breakfast needs to improve
Pros:

Friendly staff.. Very clean.. Great location.. Dukes restaurant was great value for the great quality of food.. Every night we dined in there..

Cons:

Breakfast was £15 per Adult and was no way worth it.. Coffee standard.. No pastries.. Toasters were poor.. Meat a bit fatty..

2026-08-20 via Nuitee
D
Debbie family_with_children gb
9
Really enjoyed and would return to the Hotel in the future.
Pros:

The Hotel staff were very friendly and knowledgeable at the location. The parking was free and spaces were available. On arrival we could check in early as room was available. We were close to sea front amenities. We did not have food at the Hotel as were there for a party, so cannot comment. But dining area looked good and bar was well stocked. Bed was comfortable and full amenities in the room.

Cons:

The rooms that we stayed in were a little dated decor wise and could probably do with a redesign.

2026-08-20 via Nuitee
S
Sheikh family_with_children gb
7
2026-08-20 via Nuitee
J
Jay solo_traveller gb
10
Pros:

Very clean and comfortable friendly staff

2026-08-19 via Nuitee
Z
ZACHARIAS solo_traveller gb
7
2026-08-19 via Nuitee