mk hotel frankfurt

Hotels
7.2 (2654 reviews)
Kaiserstraße 63 , Frankfurt/Main , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Pleasant breakfast
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
6.03
Numerous complaints about cleaning frequency, with some rooms not being cleaned when expected.
Service
7
Service quality noted as lacking, but some positive interactions were mentioned.
Location
8.54
Centrally located, with easy access to restaurants and attractions.
Room Quality
6.99
Rooms were generally clean but described as uncomfortably furnished with issues like heating.
Amenities
7.02
Basic amenities provided, though there were issues with specific requests and some malfunctioning features.
Value for Money
7.48
Reasonably priced for the location but issues raised affect perceived value.
Food and Beverage
8.03
Breakfast appreciated as good but no further details on other meals.
Overall Experience
6.5
Mixed experiences with notable complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:08

Property Description

Modern Rooms and Convenient Amenities
Experience comfort and convenience in our newly renovated 3-star hotel in Frankfurt. Enjoy modern rooms equipped with flat-screen TVs, free Wi-Fi, and underground parking. Whether facing the bustling Kaiserstraße street or the peaceful courtyard, each room promises a relaxing stay with a private bathroom included.

Delicious Breakfast and Outdoor Terrace
Start your day with a varied breakfast buffet at our hotel. Savor a range of options to fuel your day ahead. After a busy day of exploring the city, unwind on our outdoor terrace and enjoy the fresh air.

Prime Location and Easy Access
Situated just 200 meters from Frankfurt Central Station, our hotel offers easy access to the Financial District and the Frankfurt Messe Exhibition Centre. With underground trains at your doorstep, reaching Frankfurt Airport is quick and stress-free. Book your stay with us for a seamless and enjoyable Frankfurt experience.

Important information:

Guests arriving late can check in using the hotel's check-in machine, where they are required to insert the name of the guest and also provide a credit or debit card.


When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 20.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 2654 reviews
Cleanliness: 6.03
Service: 7
Location: 8.54
Room Quality: 6.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 6.5
J
Jaana • solo_traveller • de
8
Pros:

Zentrale Lage, Nähe zum Hauptbahnhof; Fenster zum Hof, dadurch ruhig

Cons:

Es fehlen ein paar Kleinigkeiten im Zimmer: Ablage im Bad, zweites Nachttischchen, Hinweise zum WLAN Zugang

2026-05-29 • via Nuitee
K
Kerstin • extended_group • de
6
Gute Lage für Reisende. Kein Kundenservice.
Pros:

Die Nähe zum Hauptbahnhof.

Cons:

Check in nur mit Handy.Probleme über Csllcenter bzw. Ki. Türöffner mit Handy. Kein Ansprechpartner vor Ort.

2026-05-28 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Die gute Lage

2026-05-28 • via Nuitee
D
Daniel • solo_traveller • de
1
2026-05-28 • via Nuitee
K
Kendra • solo_traveller • de
4
2026-05-26 • via Nuitee
L
Lars • solo_traveller • de
8
Würde ich so wieder machen,
Pros:

Das Hotel hat eine Mega Lage, die Zimmer sind komfortabel und das Frühstück reichhaltig.

Cons:

Es war schwierig die Tiefgarage im Vorhinein zu buchen da man mit einer KI schreibt, die nicht versteht was man will. Wenn man anruft telefoniert man mit Leuten die nicht vor Ort sind und dementsprechend auch nicht wissen ob zum Beispiel genug Platz ist oder das Auto überhaupt mit der Höhe passt. Wenn man Nachts mit dem Auto raus will ist die Einfahrt von irgendwelchen Autos zugeparkt und man öffnet erst nach mehreren telefonischen Versuchen das Garagentor. Das Personal ist zwar mega freundlich und zuvorkommend aber es ist meistens kein Ansprechpartner vor Ort

2026-05-25 • via Nuitee
Roberto Faria • solo_traveller • pt
3
Cons:

Funcionários a pressionar para fazer chekcout. Não dormir durante dois dias porque se ouvia tudo dos quartos ao lado.

2026-05-25 • via Nuitee
J
Jukka Kraemer • solo_traveller • fi
9
Pros:

Aamiainen oli todella hyvä

2026-05-25 • via Nuitee
A
Adrienn • solo_traveller • de
9
Pros:

Az elhelyezedés és a szoba tetszett. Kényelmes az ágy.

Cons:

A zuhantálca penészes. 😔

2026-05-23 • via Nuitee
A
Amita • solo_traveller • de
10
2026-05-21 • via Nuitee
J
Jaud Manfred • solo_traveller • at
8
Pros:

Location

Cons:

The garbage bin was not emptied. The bed linen had spots.

2026-05-19 • via Nuitee
G
Gianmarco • solo_traveller • de
4
2026-05-19 • via Nuitee
J
Judith • solo_traveller • de
8
Sehr angenehmer Aufenthalt.
Pros:

Das Zimmer hat mir sehr gut gefallen. Die Lage ist perfekt.

2026-05-12 • via Nuitee
P
Paulina • family_with_children • pl
7
2026-05-11 • via Nuitee
N
nicolas • solo_traveller • de
8
2026-05-11 • via Nuitee
K
Katrin • solo_traveller • de
8
2026-05-10 • via Nuitee
A
Anne-Lise • solo_traveller • fr
5
Pros:

Bien placé près de la gare, self check-in pratique, chambre simple sans chichi, petit-déjeuner correct

2026-05-08 • via Nuitee
F
Faril • couple • nl
6
Cons:

Cockroah in the bathroom

2026-05-08 • via Nuitee
U
Urim • couple • al
8
2026-05-07 • via Nuitee
A
Arshad • solo_traveller • de
1
Cons:

Aufzug......2 mal wescheln und dann die Treppen hochlatschen...nein nie Wieder

2026-05-07 • via Nuitee