Bendito Cacao Resort & Spa

Hotels
9.3 (264 reviews)
Rua José Mestres, 2145 , Campos do Jordão , br

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff and excellent hospitality
Beautiful, well-maintained property and grounds
Spacious, comfortable rooms with heated floors and large bathrooms
Outstanding amenities: heated pool, hot tubs, movie theater, kids activities and trails
Generally good breakfasts and meals
Cons:
Location can feel a bit distant from the city center for some guests
Occasional service slowdowns during peak times (check-in delays) and towel/linen mix-ups
Food praised but not consistently high-end; some buffet items criticized
Room details: limited bedside outlets, occasional weak hot water, noisy minibar, missing robes or hairdryer in some rooms

Categories

Cleanliness
9.2
Generally praised as impeccably cared for and well maintained; isolated issue with missing clean towels on check-in reported but overall cleanliness described as excellent.
Service
9.2
Staff repeatedly described as wonderful, friendly and welcoming with several mentions of impeccable attention; a few reports of slow check-in and staff unpreparedness during peak times tempered the score.
Location
9
Location seen as pleasant and close enough to attractions by some (≈10 min from Centrinho Capivari) but a few guests noted it felt a bit distant from the city center.
Room Quality
9.4
Rooms described as spacious, comfortable with heated bathroom floors and large bathrooms; minor complaints include limited bedside outlets, noisy minibar, occasional weak hot water and missing robes in some rooms.
Amenities
9.6
Highly praised facilities — heated pool, hot tubs, movie theater, trails and abundant kids' activities — consistently highlighted as a major strength.
Value for Money
9
Most guests felt the experience was worth the price and fair value given the facilities and service, though a few expected even higher culinary standards or more consistently trained staff for the rate.
Food and Beverage
9
Meals and breakfast described as good with many positive remarks, but not universally rated as outstanding — some comments about buffet items (e.g., tough meat) and desire for higher gastronomy.
Overall Experience
10
Overwhelmingly positive overall impressions — many guests called the stay 'maravilhosa' or 'incrível', praising the setting, hospitality and family-friendly offerings; minor service/food caveats did not overshadow the excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:45

Property Description

Luxurious Mountain Retreat

Panoramic Views: Enjoy breathtaking 360-degree views of Campos do Jordão mountains from our 5-star hotel.

Spa and Indoor Pool: Indulge in relaxation with our spa's massage services and unwind in the indoor pool with mineral water and a soothing cascade.

Gourmet Dining and Activities: Delight in a rich gourmet experience at the Main Restaurant, complemented by a fine wine selection. Take advantage of our modern gym, kids’ club, and games room for entertainment.

Immerse yourself in luxury at Bendito Cacao Resort & Spa, where every detail is designed to offer you a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

9.3
Based on 264 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9
Room Quality: 9.4
Amenities: 9.6
Value for Money: 9
Food and Beverage: 9
Overall Experience: 10
H
HERICK FABIO • solo_traveller • br
10
Pros:

De tudo

Cons:

Sem reclamação

2026-08-24 • via Nuitee
G
Giselle • couple • br
9
Ótima estadia
Pros:

Quarto espaçoso e limpo

Cons:

O quarto em que fiquei foi da categoria premium quarto 119, bem barulhento, próx a carga e descarga e estacionamento.

2026-08-17 • via Nuitee
E
Evylin • extended_group • br
7
2026-08-16 • via Nuitee
A
Antônio Emílio • solo_traveller • br
10
Pros:

Estrutura do hotel

Cons:

Sem detalhes

2026-08-15 • via Nuitee
A
Anthony • extended_group • br
10
2026-08-14 • via Nuitee
M
Marcela • family_with_children • br
10
2026-08-14 • via Nuitee
K
Kelly • extended_group • br
10
Maravilhosa
Pros:

Gostei de tudo, hotel lindissimo!!!

Cons:

Só achei um pouquinho longe, mas valeu a pena pela paisagem

2026-08-13 • via Nuitee
P
Priscilla • extended_group • br
10
Excelente escolha, tanto para casal, quanto para família.
Pros:

O local é lindo, calmo e tranquilo. O café da manhã é muito bom. A piscina aquecida é excelente. O hotel é muito bom. Com certeza, eu recomendo.

Cons:

Meu único ponto é que, para ir ao centro, tem que ir de carro. O Uber só funciona em alta estação. O hotel poderia disponibilizar um transporte de ida e volta ao centro. Assim, o hotel ficaria completo!

2026-08-12 • via Nuitee
M
Marcos Antonio • couple • br
10
Minha estadia no hotel foi muito perfeita
Pros:

Eu gostei de tudo

Cons:

Achei a localização distante do centro da cidade

2026-08-03 • via Nuitee
P
Pamela • couple • br
10
2026-07-23 • via Nuitee
F
Fabiana • couple • br
10
2026-07-22 • via Nuitee
M
Marcelo Silas • couple • br
10
2026-07-22 • via Nuitee
L
Ligia • solo_traveller • br
9
Lugar lindo e acolhedor
Pros:

A equipe é maravilhosa, as instalações são lindas e organizadas mas sempre há um ou outro detalhe a consertar.

Cons:

O prédio tem um pé direito maravilhoso mas o aquecimento interno fica prejudicado, fazia muito frio dentro do restaurante e recepção.

2026-07-22 • via Nuitee
C
Claudia • extended_group • br
10
Maravilhosa
Pros:

Quartos amplos

Cons:

Faltou tomadas para carregar celular próximo da cabeceira da cama

2026-07-20 • via Nuitee
A
André • solo_traveller • br
10
Viagem incrível!
Pros:

Das refeições, do conforto, da recreação das crianças, das piscinas e dos bares.

Cons:

As atrações para adultos podem ser mais elaboradas. Ex.: vinho com arte

2026-07-19 • via Nuitee
C
Claudia • couple • br
9
2026-07-18 • via Nuitee
R
Roberto • couple • br
9
2026-07-16 • via Nuitee
M
Maria • couple • us
8
Great facility for relaxing, staff slightly unprepared.
Pros:

The employees were very polite. The rooms are spacious. The view is amazing !! And there’s lots to do at the property, with a huge heated pool, two hot tubs, a movie theater and all day activities for kids. Great for relaxing. Location was not bad either, about 10 min from Centrinho Capivari. Great breakfast too

Cons:

My room did not have clean towels when we checked in. I asked for towels and not only did it take a long time for the towels to come but when they did, it was pool towels. The room also didn’t have the robes like other Cacau Show properties, it only had the flip flops. Although the employees were very polite, you could tell that they are not prepared to handle rush hours or high demand, as check in also took super long. It is a great hotel and I had a great stay, but for the price I just expected a more trained staff, specially when compared to other similar luxurious hotels.

2026-07-15 • via Nuitee
I
igor • couple • br
10
2026-07-14 • via Nuitee
M
Monteiro • couple • br
9
2026-07-14 • via Nuitee