Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Elevator issues
Cleanliness concerns
Value for money disagreements

Categories

Cleanliness
8.26
Some guests mentioned cleanliness issues with the bathroom and waiting times for elevator, indicating moderate concerns.
Service
9.03
Overall, guests appreciated the helpful and friendly staff, indicating strong service quality.
Location
9.07
Location was frequently praised as very central and convenient, close to restaurants and attractions.
Room Quality
8.52
Rooms were generally described as comfortable and clean, but with some minor issues noted.
Amenities
8.35
Amenities like breakfast and pool facilities received mixed feedback due to operational issues.
Value for Money
8.41
Mixed value perception based on amenities versus price; some guests expected more.
Food and Beverage
8.56
Breakfast was specifically mentioned as very good by several guests.
Overall Experience
8.63
Most guests had positive experiences overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:15

Property Description

Spacious Rooms with City Views
Indulge in the comfort of air-conditioned rooms offering stunning city views through oversized windows. Decorated in soothing shades of beige and pale gold, the rooms feature cable TV, a kitchenette with complimentary tea/coffee amenities, and a fridge for your convenience.

First-Rate Facilities and Services
Unwind with spa treatments, sauna facilities, and a refreshing dip in the outdoor pool on the roofdeck after a day of exploration. Benefit from complimentary local calls, a business center, and a 24-hour reception for all your needs.

Convenient Location and Dining Options
Explore a variety of Asian and international cuisine at Encima and Bistro. With proximity to shopping, dining, and nightlife hotspots, including major malls like Glorietta and Landmark, City Garden Hotel Makati offers the perfect blend of convenience and luxury.

Book your stay at City Garden Makati for an unforgettable experience!

Important information:

Please present the same credit card used to make a reservation and a government-issued ID bearing the same name and signature when checking in / making payment at the hotel.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.6
Based on 3772 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.56
Overall Experience: 8.63
N
Natalya • family_with_children • gb
9
Great value for money
Pros:

Amazing view and pool.

2026-10-31 • via Nuitee
L
Lamia • couple • fr
4
Je ne recommande pas cet hôtel très déçu
Pros:

Le personnel est aimable et la propreté irréprochable

Cons:

L’ascenseur, deux ascenseurs pour tout l’établissement pour le personnel de l’établissement et pour les entreprises de travaux trop long. L’attente.
Le bar à la piscine, les jus de fruit manque de goût plus d’eau que de fruits le café il avait pas de goût de café
La chambre le matelas trop dur, il y avait une fenêtre avec des mégots de cigarettes au bord et on était dans le noir le jour ne rentrait pas dans la chambre à cause des briques qui était autour donc on se levé le matin, on savait pas quel temps il faisait le petit déjeuner à 9h du matin, il y avait déjà plus de croissants quand j’ai demandé bon dit qu’elle n’avait pas d’autres

2026-10-30 • via Nuitee
G
Gunes • family_with_children • au
9
Pros:

Staff were great. Breakfast was good, though lacking continental elements. Facilities, not new, but good and generally well maintained.

Cons:

If I had walked in and got the room, I'd have paid 30% less than what Booking had advertised, which was a shame. That's not on the hotel obviously.

2026-10-30 • via Nuitee
J
Jasper • couple • us
10
2026-10-30 • via Nuitee
A
Antía • family_with_children • es
10
Pros:

Lovely hotel 30 min from the airport with no traffic, good breakfast, great swimming pool and helpful staff

2026-10-30 • via Nuitee
D
DENİZ • family_with_children • tr
7
2026-10-30 • via Nuitee
G
GEORGIOS • extended_group • gr
10
2026-10-29 • via Nuitee
P
Peter • family_with_children • au
8
2026-10-29 • via Nuitee
R
Read • solo_traveller • gb
10
Great location
Pros:

Great location

Cons:

N/a

2026-10-29 • via Nuitee
A
Abdulaziz • couple • sa
8
2026-10-28 • via Nuitee
R
Racheal • solo_traveller • nz
8
2026-10-28 • via Nuitee
A
Alessandro • couple • it
8
2026-10-28 • via Nuitee
R
Riho • solo_traveller • ee
8
Good valud
Pros:

Well isolated room, comfortable bed.

Cons:

Slow elevators

2026-10-27 • via Nuitee
B
Beaton • couple • ie
9
2026-10-27 • via Nuitee
R
Riho • solo_traveller • ee
8
Good value for money
Pros:

Well isolated room and comfortable bed

Cons:

Slow elevators

2026-10-27 • via Nuitee
L
Lorentz • couple • nl
10
2026-10-26 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

Cost, people

Cons:

Pool, bed, tv remote didn't work and was not replaced when reported to the staff

2026-10-26 • via Nuitee
P
Phillip • couple • gb
10
2026-10-25 • via Nuitee
S
Sami • family_with_children • lb
6
Cons:

Room with no view

2026-10-25 • via Nuitee
M
Marshal • family_with_children • us
10
Pros:

Everything I do like at this hotel especially the staff who works behind the front desk, Mera and other employee with her, location is great, rooms nice and comfortable, will come back for sure 🙏

Cons:

Nothing, everything was great for sure 🙏

2026-10-24 • via Nuitee