Keys Prima by Lemon Tree Hotels, Whitefield, Bengaluru

Hotels
7.5 (137 reviews)
Plot No-6, 1st Phase Industrial Area ITPL Road, Opp Graphite , Bangalore , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Courteous staff
Excellent food
Good breakfast buffet
Cons:
Parking to be improved
Restaurant is pricey

Categories

Cleanliness
7.58
Rooms are neat and clean.
Service
8.05
Staff is courteous and helpful.
Location
8.09
Perfect location for business use.
Room Quality
7.54
Neat and clean rooms.
Amenities
7.57
Standard quality for this hotel tier.
Value for Money
6.53
Restaurant is pricey.
Food and Beverage
7.58
Excellent food and breakfast spread.
Overall Experience
7.05
Meets expectations for business stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:50

Property Description

Prime Location in Bangalore's IT Hub

Located in the heart of Whitefield, Keys Select Hotel Whitefield offers a convenient stay for business and leisure travelers. Situated near major industrial and commercial areas, guests can enjoy easy access to key destinations.

Modern Amenities for Comfortable Stay

The hotel provides free Wi-Fi, a full bar with gaming stations, a pool for relaxation, a well-equipped fitness center, and 24-hour room service. Each room is equipped with a minibar, tea/coffee facilities, laptop safe box, and iron, ensuring a comfortable stay for guests.

Dining and Entertainment Options

Indulge in international cuisine at the restaurant, or unwind with a game of pool or darts at the bar. With a range of entertainment options and facilities, Keys Select Hotel Whitefield offers a perfect blend of comfort and leisure for your stay.

Book your stay now at Keys Select Hotel Whitefield for a memorable experience!

Important information:

This property conducts temperature checks every time a guest, team member or vendor enters the property. A temperature higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing and shortness of breath, will result in being denied entry to the property.

This property's management reserves the rights of admission and refusal of service for guests not following social distancing, cleanliness and hygiene norms and the house rules

Please note that in keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.

When booking 5 rooms, different cancellation and guarantee policies may apply. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.

As part of our scheduled maintenance, we will be shutting down the swimming pool from 17th July until 31st October 2024. We apologies for the inconvenience caused and our services will be back soon.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 137 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 6.53
Food and Beverage: 7.58
Overall Experience: 7.05
B
Beryl couple in
8
2026-07-19 via Nuitee
A
Ashita family_with_children in
4
Cons:

Services

2026-07-17 via Nuitee
A
Ashok solo_traveller in
1
Worst staff from office and manager no service
Pros:

I cannot tell how frustrating staff of this hotel
Firstly they aren’t reachable by their phones , you call call and call no body responds, even they did not gave me invoice while doing check out and gave his manager number that he will send , even after chasing him more than 10-15 times , he is least bother to pick up call or answer WhatsApp,
I never suggest anyone to book this property and even I will never use booking.com due to their lousy services

Cons:

Complete property was of no use

2026-07-11 via Nuitee
S
Sukrit couple in
9
Satisfactory
Pros:

Meals were good. Well prepared and plenty of options

Cons:

Wooden connecting door to next room. We could hear people talking late in the night and it was disturbing

2026-07-01 via Nuitee
G
Ghodke extended_group in
8
Pros:

Breakfast, dinner.

Cons:

Wi-fi limitations to 2 devices for double occupancy.

2026-06-20 via Nuitee
J
Jaydeep solo_traveller in
4
Pros:

I cant rate this, since hotel staff shifted my booking to some other hotel called MGM

Cons:

I booked and planned this hotel to stay as this was nearby our Corporate office where I had my business meeting. Unfortunately the the hotel staff called me and informed that they have some facility issues and shifted to different hotel named MGM

2026-06-19 via Nuitee
P
pathak solo_traveller in
2
Good place to stay bad customer service
Pros:

Good location

Cons:

Customer support response is not there I am asking for an e-invoice from them for the stay and they are not even responding on text and call

2026-06-18 via Nuitee
A
Akhil Mohan solo_traveller in
10
Excellent but could do better in some
Pros:

Loved the staff and hospitality.ib will remember that

Cons:

The bathroom could have been a little bigger, it was tough to open/ close the door of the bathroom when i was inside

2026-06-05 via Nuitee
サンジャイ extended_group jp
10
2026-05-31 via Nuitee
A
akshat extended_group in
3
Probably will not stay again, absolutely not by choice.
Pros:

Swimming pool, food.

Cons:

We were checked in on 6th floor rooms which were absolutely pathetic. Like cheap OYO rooms for $150 (INR1500)
Chipped wood, messy wooden floor, debris in crevices, unclean washrooms, hardly any amenities.
Got room mopped and cleaned several times, but still same.
3rd nite (out of 3N stay), I was moved to 5th floor, the room was amicable but I had to adjust with twin bed in place of single queen bed.
Gym: 2 of 3 treadmills were not working. No water in gym.

2026-05-25 via Nuitee
C
C V solo_traveller in
2
Stayed in this hotel earlier, now altogether different environment.
Pros:

Located conveniently.

Cons:

Exorbitant prices for food, beverages

2026-04-26 via Nuitee
U
uv couple in
4
Pros:

good but small space

2026-04-26 via Nuitee
S
Srivarun couple in
9
2026-04-24 via Nuitee
D
Devaraj solo_traveller in
8
Pros:

Cleanliness

Cons:

AC, lift were flawed

2026-04-15 via Nuitee
W
Wilson Jr extended_group ph
10
Excellent stay.
Pros:

Clean, peaceful

Cons:

Not really much of dislike.

2026-04-10 via Nuitee
U
uv couple in
2
2026-03-21 via Nuitee
L
Linda solo_traveller au
10
2026-02-14 via Nuitee
M
Mohit solo_traveller in
9
2026-02-11 via Nuitee
B
Baweja family_with_children in
5
Pros:

Nothing really.

Cons:

Rooms are too small and washrooms
are extremely tiny that impossible to fit in.

2026-01-29 via Nuitee
R
Richad solo_traveller fr
7
Cons:

To whom it is concerned with customer complaints.
I stayed at this hotel from 15th to 21st of January and occupied room 331.
Everything was perfect during my stay, except one unpleasant incident that i only discovered after i left Bengaluru. I used the safety lock (set with my own pin code) in the room to store my papers (including passport), home keys, travel tickets and some cash. I left inside 300€ and 300 US$, in an envelop. At my return back home, i discover the envelop is missing 100€ and 200$.

It's clear that someone has a priviledged pin to open the safe. It is absolutely abnormal, uncomfortable and inadmissible that such trust breach appears in any hotel, in particular to this hotel.

I am expecting from you an inquiry/investigation and report back to me and to Booking plateform, before my unpleasant feedback and experience goes viral. I am also expecting reimbursement for this loss. Thanks.

2026-01-23 via Nuitee