The Brunei Hotel

Hotels
8.3 (387 reviews)
95, Jln Pemancha , Bandar Seri Begawan , bn

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Small room size
Water pressure issues
Overpriced for some amenities

Categories

Cleanliness
8.2
Rooms are clean but some reports of low water pressure during showers.
Service
8.7
Staff is very friendly and helpful, offering great service throughout the stay.
Location
9.2
Excellent location close to attractions, downtown, and markets.
Room Quality
7.7
Rooms can be small with limited views; some criticism regarding comfort.
Amenities
8.2
Amenities are decent but could improve, particularly in terms of water pressure.
Value for Money
7.7
While some find it overpriced, the convenience and location provide good value.
Food and Beverage
8.2
Breakfast has variety but room for improvement in quality.
Overall Experience
8.5
Overall, a pleasant stay with key attractions nearby and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:06

Property Description

Central Location in Bandar Seri Begawan
The Brunei Hotel offers a convenient stay in the heart of the city, just steps away from major attractions like Yayasan Sultan Haji Hassanal Bolkiah Complex and Omar Ali Saifuddien Mosque.

Modern Amenities for Comfort
Enjoy a comfortable stay in our air-conditioned contemporary rooms equipped with flat-screen TVs, in-room streaming services, and tea/coffee making facilities. The 24-hour front desk is always available for any assistance needed.

Dining Options and Services
Indulge in a delicious buffet breakfast at Choices Restaurant, offering a diverse menu of Asian and Western cuisines. Take advantage of our tour arrangements, luggage storage, and meeting facilities to enhance your stay.

Book now for a memorable stay at The Brunei Hotel!

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: BWN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for S$ 45 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 387 reviews
Cleanliness: 8.2
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
J
JUNICHIRO solo_traveller jp
10
親切なスタッフで安心のホテル
Pros:

とても申請でした
自身のdartアプリの不具合で使えなかったが
フロントの方が代わりに呼んでくれて
dart料金でした
ありがとうございます

Cons:

無し

2026-05-15 via Nuitee
G
Gordon solo_traveller gb
9
Pros:

Location was amazing. All city and waterfront attractions were within walking distance. The staff were amazing - friendly and so helpful.
Breakfast was freshly cooked to order.
We loved the cold water dispenser on each floor.
Clean and well presented rooms.
Air-conditioning.

Cons:

Air-conditioning turned off when we left the room as we needed the room card key in place for it to work.

2026-05-14 via Nuitee
R
Renske solo_traveller nl
9
Pros:

Super aardig personeel. Waren bereid tot alles.

Cons:

Niks.

2026-05-14 via Nuitee
M
muriel solo_traveller fr
8
Pros:

- emplacement central parfait avec restos et cafés autour
- chambre petite mais confortable
- fontaine à eau à disposition

2026-05-11 via Nuitee
U
Unai solo_traveller es
10
2026-05-11 via Nuitee
A
Azumi solo_traveller jp
10
2026-05-10 via Nuitee
F
Fatimah couple sg
9
2026-05-09 via Nuitee
M
MANARD solo_traveller fr
9
Pros:

Très propre, et accueillant, personnel au petit soin
Merci pour ce séjour

2026-05-09 via Nuitee
H
Henry couple de
9
A modern and clean hotel that exceeded expectations
Pros:

I would like to skip those highlights, which had been pointed out by numerous guests, such as the prefect location.
I prefer to propose several advantages, which other reviewers neglected, or didn't emphasized enough, or provided misleading information:
1, the staffs are very polite, friendly, and professional. They help us to check in earlier, to reserve a quiet room, to call a taxi (our telephone cannot install DART app), and help us to mail the postcards.
2, a lot of reviewers mentioned that the bed is a bit hard. However, this hardness is actually beneficial to my wife's and my back from a medical perspective.
3, some other reviewers mentioned that the hotel is a bit noisy because of the nearby street. However, as I have mentioned above, the hotel reserved a room which faces the building instead of the streetscape according to my request, and during the whole period of our staying, the room is very silence. We cannot hear the noise from street, there were also very few guests in the surrounding rooms. Besides, the cleaning staff were very considerate and only started working after 10 a.m.
4, Some comments also suggested that the breakfast was not ideal. In fact this will not cause any trouble. Our order didn't include breakfast. The result is, instead of eating at a buffet, we can order whatever we want in a coffee shop at the same low price. And the hotel is surrounded by restaurants of various cuisines with cheap price, which provides a lot of options.
5, finally, some comments mentioned that they don't like Brunei, which is most probably because of the lack of nightlife. We would like to emphasize that this depends on the travel style and your ability to discover. During our five-day vacation, we never finish our tourism before eight o'clock in the evening.
6, the hotel provides drinking hot or cold water on each floor, which is an extra advantage.

Cons:

As a business hotel, there's almost nothing to criticize. During the first night I feel the air condition in my room is a bit noisy, but this problem is greatly relieved in the following nights after I change the mode during sleepness. The hot water from the shower head isn't very stable, but it's a very minor issue.

2026-05-06 via Nuitee
T
Tom solo_traveller tw
8
2026-05-05 via Nuitee
B
Brook family_with_children au
3
Room had a bad smell
Pros:

Staff were very helpful and there's a great little cafe downstairs

Cons:

The room had a really bad smell. I'm not sure if it was mold or dampness, but it was very unpleasant. I've staying in all kinds of cheap hotels and this kind of thing doesn't usually bother me, but in this case it was difficult to tolerate.

2026-05-04 via Nuitee
M
Michael couple us
7
Nice Hotel, little hiccup
Pros:

My stay at the Brunei Hotel was a bit of a mixed experience. The room itself was nice and the location was absolutely perfect. However, I had an issue with the airport pickup. I asked the hotel about the easiest way to get there and they offered to arrange a taxi for $25. In hindsight, I should have checked other options, as I later found cheaper alternatives. I confirmed my flight in advance, but after landing, I had to wait about 70–80 minutes and had trouble reaching the hotel, which was frustrating. To their credit, they did not charge me for the ride.

I also wanted to visit the floating village, and the hotel kept recommending tours that were fairly expensive. After asking locals, I realized I could do it independently for about $1 by boat. That said, the front desk staff were friendly and helpful overall, and the location really is a highlight.

Cons:

I didn't love the price they quoted me for the taxi and the floating village but a great hotel!

2026-05-04 via Nuitee
M
Margaret solo_traveller gb
10
Excellent stay whilst visiting Brunei
Pros:

Excellent location. Friendly helpful staff. Great breakfast.

Cons:

Nothing at all

2026-05-01 via Nuitee
R
Rex.F couple au
9
Great stay in this lovely hotel in Brunei.
Pros:

We stayed for 3 nights on a quick visit to Brunei. The room was very comfortable with great AC and everything was spotlessly clean. The restraunt downstairs served great food and was very handy. This hotel is within walking distance of everything downtown including Omas Ali Saifuddien dan Mosque, Royal Exhibition Gallery and the boats accross to Kampong Ayer all with a 5 minute walk as well as plenty of good coffee shops.

2026-04-27 via Nuitee
S
Shameal couple my
8
Pros:

None

Cons:

None

2026-04-24 via Nuitee
A
Andrey solo_traveller us
9
Everything was good
Pros:

Good location, probably the closest one to the mosque

Cons:

Everything was good, no issues. I did not like Brunei itself but that has nothing to do with hotel

2026-04-23 via Nuitee
F
Frisoluti solo_traveller it
10
Pros:

L'hotel è nuovo e pieno di tutti i confort. È in posizione molto centrale e il personale molto gentile.

2026-04-20 via Nuitee
R
Ryonosuke solo_traveller jp
10
2026-04-19 via Nuitee
M
Metin ALİMAN solo_traveller bg
8
2026-04-15 via Nuitee
B
Brendan solo_traveller ie
10
2026-04-13 via Nuitee