The Glenferrie Hotel Hawthorn

Hotels
8.8 (577 reviews)
324 Burwood Road , Melbourne , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Check-in issues
Noise from pub

Categories

Cleanliness
8.66
Clean and tidy rooms were frequently mentioned, supporting a high cleanliness standard.
Service
9.13
Staff were described as friendly and accommodating, enhancing the service experience.
Location
9.17
Multiple mentions of a great location close to attractions, indicating a strong positive sentiment.
Room Quality
8.62
Rooms were noted for comfort and spaciousness, contributing positively to the experience.
Amenities
8.65
Adequate mentions of amenities such as a good pub and excellent food options support this rating.
Value for Money
8.61
The value perception is strong due to positive experiences with accommodations and dining.
Food and Beverage
8.66
Reviews highlighted excellent food at the onsite restaurant and pub.
Overall Experience
8.93
Overall satisfaction was high, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:46

Property Description

Historic Boutique Hotel with Modern Amenities

Luxurious Rooms with Spa Baths

Indulge in relaxation with rooms featuring spa baths and premium amenities like free Wi-Fi, flat-screen TVs, and complimentary toiletries.

Gourmet Dining and Bar Experience

Savor Australian pub-style favorites at the on-site restaurant, offering a delectable selection of pizza, steak, and schnitzel. Unwind at the bar with an impressive wine list and a variety of beers and ciders on tap.

Convenient Location and Complimentary Services

Benefit from the hotel's proximity to Glenferrie Train Station, free parking, and easy access to Melbourne's top attractions including the MCG and Crown Casino. Book now for a memorable stay at Glenferrie Hotel Hawthorn.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 577 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
L
Lisa solo_traveller au
10
Beautiful historic pub close to food and attractions
Pros:

This is the second time I have stayed at the Glenferrie Hotel. It is a beautifully maintained old pub with a lot of charm. The staff are friendly and helpful. The room is large and spacious, the bed comfortable. I loved the sweet touch of Tim Tams on the pillows. The Hotel is a close walk to shops and restaurants and has a lovely cafe next door for breakfast. The hotel is close to public transport with the Glenferrie train station a short walk away.

Cons:

Not a criticism but be aware the rooms are accessed by stairs- there is no lift.

2026-05-28 via Nuitee
S
Shakira couple au
8
2026-05-23 via Nuitee
C
charlotte family_with_children nz
9
Pros:

The rooms were large, the shower had lots of hot water and fast flow.

2026-05-15 via Nuitee
N
Nyx couple au
9
2026-05-10 via Nuitee
H
Helen couple au
10
Loved my stay and will be back
Pros:

It’s charming and the rooms are spacious. Each room has a spa and the Victorian decor is just divine. The staff are amazing. Drayson the manager is one of the best parts of the hotel. So warm and gracious and helpful.

Cons:

Little bit loud for a little while when band was on but wasn’t late

2026-05-09 via Nuitee
R
Ross solo_traveller gb
9
2026-05-05 via Nuitee
M
Meredith couple au
10
Will definitely be having a return visit
Pros:

Everything, including the heritage

2026-05-04 via Nuitee
J
Jill solo_traveller au
9
A great place for a short break. Staff were delightful. I would have no hesitation staying here again.
Pros:

Loved the old world charm

Cons:

Nothing.

2026-05-02 via Nuitee
T
Travis family_with_children au
10
Pros:

Really friendly and helpful staff. Awesome vintage vibe. Very comfortable.

2026-04-22 via Nuitee
V
Victoria solo_traveller au
8
For me it was perfect. I would stay again.
Pros:

Very good value for money. Very clean and an ideal location for what I wanted.

Cons:

The hotel food was standard.
The stairs would be difficult for some people with luggage. They would also struggle with the shower over the spa bath.

2026-04-18 via Nuitee
C
Claire couple au
10
2026-04-16 via Nuitee
I
Iain family_with_children au
9
Excellent
Pros:

Didn’t stay for breakfast

Cons:

One thing didn’t like was the glass panels on the bathroom door

2026-04-12 via Nuitee
M
Marc solo_traveller au
10
It was very jice of the staff to accomodate me as i was late.
2026-04-04 via Nuitee
M
Megan couple au
9
Good
Pros:

Nice clean

Cons:

Loud people out our window late at night after the pub shut

2026-04-01 via Nuitee
B
Bianca couple au
10
Pros:

Everything. Always our go to. See you in two weeks!!

2026-03-27 via Nuitee
D
Deborah solo_traveller au
5
nice room but not peaceful to sleep
Pros:

The room was clean

Cons:

Coffee and tea didn’t get replaced on second day and my room was above the beer garden and was very noisy loud music and guest were shouting outside my room Not enough milk I had to go and buy some

2026-03-26 via Nuitee
L
Lisa solo_traveller au
10
Friendly, comfortable hotel close to transport and shops
Pros:

The hotel staff were friendly and helpful, the room was a great size, bed was comfortable, everything was very clean. I loved the little extra touch of a TIm Tam on the pillow :). The Glenferrie is in an excellent location, very close to the train station and lots of shopping and food options within a short walking distance.

2026-03-26 via Nuitee
L
liang family_with_children au
8
Pros:

The staff were awesome and very helpful throughout our stay. The location is excellent, close to all amenities and very convenient. Complimentary car parking was a great bonus. The room was clean and well maintained.

Cons:

There was some noise from the road and the nearby pub, which could be a bit disturbing at times.

2026-03-21 via Nuitee
J
Jonathan family_with_children au
9
Good fun stay
Pros:

Loved the old character of the property. Felt like a good old school hotel. Filled with character from the fittings to the structure of the building.

Cons:

Was a bit on the noisy side but that comes from the age of the property and it being a hotel. Didn't impact on being able to rest and sleep well.

2026-03-18 via Nuitee
A
asim solo_traveller au
6
2026-03-13 via Nuitee