Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Responsive service
Cons:
Cleanliness issues
Outdated rooms
High prices

Categories

Cleanliness
5.83
Several reviews mentioned cleanliness issues, specifically regarding the state of the bathroom and the aging building.
Service
7.3
Most feedback praised the staff's friendliness and helpfulness, indicating a solid service experience.
Location
7.84
The location was frequently highlighted as a major advantage of the hotel.
Room Quality
5.29
Multiple reviews noted the rooms had issues such as outdated furniture and poor heating, which impacted the room quality perception.
Amenities
6.32
Amenities were mentioned as lacking, particularly regarding the pool and gym services being out of order.
Value for Money
6.28
Reviews indicated that the price was high compared to services offered, leading to dissatisfaction regarding value.
Food and Beverage
6.83
Some reviews mentioned positive aspects of food, but also indicated issues with service related to food and beverage.
Overall Experience
6.3
Overall experience was mixed, with highlights in service and location but significant complaints regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:20

Property Description

Luxurious Wellness Amenities - Enjoy a relaxing experience at our wellness center with an indoor pool, sauna, and fitness center.

Culinary Delights - Indulge in the delectable international and local dishes offered at our Al Taie Restaurant, along with a complimentary buffet breakfast.

Convenient Facilities - Take advantage of our modern meeting rooms, Moroccan Bath at the health club, souvenir shop, and lobby café with Wi-Fi.

Book your stay at the 4-star Golden Tulip Hail for a memorable experience in Hail!

Important information:

Transfers to and from Hail Airport are available upon request and charges apply. Guests are kindly advised to contact the hotel after the reservation has been made using the contact information provided in the booking confirmation.

Please note that guests need to confirm the airport shuttle 24h prior.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: HAS

Location

Guest Reviews

6.5
Based on 2178 reviews
Cleanliness: 5.83
Service: 7.3
Location: 7.84
Room Quality: 5.29
Amenities: 6.32
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 6.3
S
Sultan • couple • sa
1
تجربة سيئه لا يمكن اعادتها
Pros:

لا شي

Cons:

اثاث قديم ولايوجد شبابيك السرير لم يكن نظيف

2026-11-07 • via Nuitee
ابراهيم • couple • sa
10
Pros:

الهدوء

Cons:

لايوجد

2026-11-07 • via Nuitee
A
Abdullh • couple • sa
1
لا انصح فيه نهائيا
Pros:

الموقع فقط

Cons:

متهالك وقديم ولا يوجد سخان ماء الماء بارد وكلمت الاستقبال ولافيه فايده

2026-11-07 • via Nuitee
R
Ragab • family_with_children • sa
1
Pros:

الطاقم متعاون

Cons:

اثاث الغرفه قديم ومتهالك
المياه كانت بارد فقط لايوجد حار
الرائحه فى الغرفه والفندق سيئه
الحمام يحتاج صيانه

2026-11-06 • via Nuitee
عبدالله • solo_traveller • sa
6
2026-11-05 • via Nuitee
فهد • couple • sa
10
Pros:

الراحه

Cons:

عند التجديد كل شوي واحد يتصل عليك وانت نايم يقولك تجدد ولا تطلع واذا مارديت عليهم جاك واحد للغرفه يطق الباب نصيحتي لهم اكسبو العملاء ولاتخسرونهم بسبب الموظفين

2026-11-05 • via Nuitee
A
Amir • couple • se
6
It is one of the best hotel in Hail
Pros:

Location

Cons:

The gym and health club are in need of cleaning, organization, and maintenance. The rooms are in dire need of renovation, as soon as possible.

2026-11-05 • via Nuitee
A
Amir • couple • se
6
I respect the staff
Pros:

Location

Cons:

The gym and health club are in need of cleaning, organization, and maintenance. The rooms are in dire need of renovation, as soon as possible.

2026-11-05 • via Nuitee
A
Amir • couple • se
6
2026-11-05 • via Nuitee
بسام • couple • sa
10
2026-11-04 • via Nuitee
سلطان • couple • sa
5
2026-10-30 • via Nuitee
H
Hamed • couple • sa
10
Pros:

كل شي

2026-10-29 • via Nuitee
A
Abeer • couple • sa
10
2026-10-28 • via Nuitee
H
Hamed • solo_traveller • sa
10
2026-10-28 • via Nuitee
M
Mohammed • couple • sa
1
Cons:

نظافة سيئة وريحة الدخان في كل مكان

2026-10-26 • via Nuitee
فهد • couple • sa
10
اتمنى كسب الضيف عندكم
Pros:

كل شي هادي فيه وراحه

Cons:

الي ما اعجبني كثرت الاتصالات عشان الخروج اكسب ضيف ولا اخسره بسبب الخروج

2026-10-26 • via Nuitee
D
David • solo_traveller • sa
4
Location was good, Shower was good. Changed hotels for the 2nd week in Hail
Pros:

Location

Cons:

My room was never hoovered, even before I arrived, the facilities are poor especially the pool which I decided not to enter and I think the bed mattress is the original from when the hotel opened. No plugs in any sinks in the room and the toilet seat did not fit the toilet. The noise from other guests at night is non stop. Front desk staff were polite and kind.

2026-10-25 • via Nuitee
M
Mohammad • solo_traveller • sa
5
2026-10-25 • via Nuitee
M
MOHAMMED • couple • sa
5
2026-10-24 • via Nuitee
N
Norah • couple • sa
5
Pros:

تم طلب تنظيف ولم يتم

2026-10-24 • via Nuitee