Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Responsive service
Cons:
Cleanliness issues
Outdated rooms
High prices

Categories

Cleanliness
5.83
Several reviews mentioned cleanliness issues, specifically regarding the state of the bathroom and the aging building.
Service
7.3
Most feedback praised the staff's friendliness and helpfulness, indicating a solid service experience.
Location
7.84
The location was frequently highlighted as a major advantage of the hotel.
Room Quality
5.29
Multiple reviews noted the rooms had issues such as outdated furniture and poor heating, which impacted the room quality perception.
Amenities
6.32
Amenities were mentioned as lacking, particularly regarding the pool and gym services being out of order.
Value for Money
6.28
Reviews indicated that the price was high compared to services offered, leading to dissatisfaction regarding value.
Food and Beverage
6.83
Some reviews mentioned positive aspects of food, but also indicated issues with service related to food and beverage.
Overall Experience
6.3
Overall experience was mixed, with highlights in service and location but significant complaints regarding room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:20

Property Description

Luxurious Wellness Amenities - Enjoy a relaxing experience at our wellness center with an indoor pool, sauna, and fitness center.

Culinary Delights - Indulge in the delectable international and local dishes offered at our Al Taie Restaurant, along with a complimentary buffet breakfast.

Convenient Facilities - Take advantage of our modern meeting rooms, Moroccan Bath at the health club, souvenir shop, and lobby café with Wi-Fi.

Book your stay at the 4-star Golden Tulip Hail for a memorable experience in Hail!

Important information:

Transfers to and from Hail Airport are available upon request and charges apply. Guests are kindly advised to contact the hotel after the reservation has been made using the contact information provided in the booking confirmation.

Please note that guests need to confirm the airport shuttle 24h prior.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: HAS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for SAR 50 per person per night when using an existing bed.
    People 6 years old and over stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 2118 reviews
Cleanliness: 5.83
Service: 7.3
Location: 7.84
Room Quality: 5.29
Amenities: 6.32
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 6.3
O
Obaid • solo_traveller • sa
1
2026-06-20 • via Nuitee
A
Ayoosh • solo_traveller • sa
7
مكان جميل وموقعه رائع لكن خدمة تنظيف الغرف جدا جدا سيئه
Pros:

كل شي عجبني
الموظفين راائعين ومتعاونين

Cons:

خدمة تنظيف الغرف .. للاسف خدمتهم جدا جدا سيئه
ارجع الاقي الغرفه تنظيفهم جدا سطحي ومافي اي ترتيب
عادي يشيلون الملابس المكومه ويحطونها ع كنب
ويدخلون عليك فجاه

2026-06-18 • via Nuitee
F
Fahad • couple • sa
7
2026-06-17 • via Nuitee
N
Naif • couple • sa
1
2026-06-16 • via Nuitee
A
ABDULAZIZ • solo_traveller • sa
9
2026-06-16 • via Nuitee
فايز • couple • sa
10
2026-06-10 • via Nuitee
O
OldWolf1346 • family_with_children • sa
10
2026-06-10 • via Nuitee
A
alrasmi911 • solo_traveller • sa
8
2026-06-07 • via Nuitee
G
Gh • family_with_children • sa
3
لم تكن بالمستوى المطلوب وآخر مرة اسكن في هذا الفندق
Pros:

لا شي

Cons:

الغرف لم تكن بالمستوى المأمول السرير وملحقاته سيئة جداً السجاد قديم جداً والابجورة في الغرفة مكسورة ولم يتم ازالتها المكان قديم جداً

2026-06-04 • via Nuitee
عبدالرحمن • couple • sa
9
2026-06-04 • via Nuitee
الزويد • couple • sa
10
Pros:

منتاز

2026-06-04 • via Nuitee
M
MUSTAFA • family_with_children • sa
1
2026-06-02 • via Nuitee
A
ABDULAZIZal • couple • sa
3
Pros:

.

Cons:

مخدات كانت سئه والمفرش قديم جدا والتكييف جدا سيئ

2026-06-01 • via Nuitee
W
Waleed Waleed • couple • sa
1
اقامة لن تتكرر
Pros:

الموظفين

Cons:

كل شي في وقت النهار مستحيل تستخدم دورة المياه من حراره الماء
ويوم كلمت الموظف قال الخزان ماعليه عزل شي غريب
الاثاث متهالك

مافيه خصوصيه بين الغرف اسمع اصوات الي جنبي كنهم عندي

2026-06-01 • via Nuitee
F
FAISAL • couple • sa
10
2026-05-30 • via Nuitee
M
Maryam • couple • sa
10
2026-05-30 • via Nuitee
F
Fisal Alshammari • solo_traveller • sa
8
2026-05-28 • via Nuitee
فايز • solo_traveller • sa
7
2026-05-27 • via Nuitee
جايز • couple • sa
10
Pros:

كل شي مرتب ومميز

Cons:

السعر مرتفع

2026-05-26 • via Nuitee
S
Sherif • couple • eg
10
2026-05-25 • via Nuitee