Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking availability
Outdated facilities

Categories

Cleanliness
8
Overall comments indicate cleanliness, but some reviews suggest the hotel is outdated.
Service
9
Staff are consistently mentioned as friendly and helpful.
Location
9
The location is frequently described as wonderful with great views.
Room Quality
8
Some rooms are small and outdated, but others have great views.
Amenities
8.5
Amenities are generally well-received, with positive mentions of the pool and wellness area.
Value for Money
8.5
Pros and cons suggest a fair balance of value for the experience.
Food and Beverage
8.5
Breakfast and dining options are positively mentioned, but there are slight improvements suggested.
Overall Experience
8.5
General sentiment is positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Luxurious Lakeside Setting
Situated on the shores of Lake Lucerne, the Seehotel Pilatus offers a picturesque backdrop for a relaxing getaway.

Indulgent Amenities
Guests can enjoy a large indoor pool, a hot tub, and free Wi-Fi during their stay. The air-conditioned rooms with mountain views provide a comfortable retreat.

Fine Dining and Entertainment
Experience international cuisine and waterfront dining at the Wilhelm Tell restaurant. After dinner, head to the hotel's nightclub for live music or unwind at the fitness centre with cardiovascular equipment.

Ready to immerse yourself in luxury by Lake Lucerne? Book your stay at Seehotel Pilatus today!

Important information:

Please note, only dogs are allowed as pets.

Please note that from January 6th until the end of July, one of the dining rooms on the ground floor will be renovated.
Work will take place from Monday to Friday between 9 am and 5 pm and is optically separated.
However, disturbances may occur. The hotel operations, the restaurant and wellness area are not affected by the work.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5445 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
A
abdulraheem • solo_traveller • sa
6
2026-05-23 • via Nuitee
D
David Watson • solo_traveller • gb
10
Location, location!
Pros:

Beautiful location on the side of the lake. Easy access to Lucern by train. Good food.

2026-05-23 • via Nuitee
S
S • couple • ch
7
Im grossen und ganzen war es ganz in Ordnung.
Pros:

Die Zimmer waren wie auf den Bildern. Es war sauber und ruhig. Frühstück war auch ganz in Ordnung.

Cons:

Das Wasser im Pool war viel zu kalt und im Spa Bereich war es zu warm. Es hätte lieber umgekehrt sein sollen.

2026-05-23 • via Nuitee
P
Peralta • solo_traveller • us
10
Pros:

Location, staff, amenities, cuisine too!

Cons:

No complaints at all

2026-05-23 • via Nuitee
R
Roger • solo_traveller • ch
8
2026-05-22 • via Nuitee
M
Mathilde • couple • fr
10
Incroyable
Pros:

Le lieu au bord du lac est sublime.
La possibilité de se garer devant l’hôtel.
Le spa est parfait, calme et très confortable.
Le personnel est gentil et arrangeant.
Chambre propre à la perfection

Cons:

Plateau café / thé dans la chambre serait le bienvenu

2026-05-22 • via Nuitee
M
Marios • couple • cy
9
Great stay, we'd definitely be visiting this hotel again.
Pros:

The room was big and well-equipped. The view was incredible, and the staff was very friendly! We really enjoyed the amazing spa facilities!

Cons:

Breakfast could have been better, with a wider variety of food.

2026-05-22 • via Nuitee
F
Francisco Javier • solo_traveller • ch
9
Pros:

Belle découverte, le spa était satisfaisant

Cons:

Rapport qualité prix du restaurant insatisfaisant ( Steack tartare très désevant)

2026-05-21 • via Nuitee
H
HASSAN • solo_traveller • sa
9
Good but it could get better
Pros:

View is outstanding, staff are friendly, room was nice

Cons:

AC is only in one small area of the room, pillows are not very cofortable, bathroom window has no curtain or blind. Hallways and elevators are very narrow

2026-05-21 • via Nuitee
H
Hadeel • couple • sa
7
افطار محدود للمسلمين، لاتوجد مواقف سيارات كافيه ، عادي جدا
Pros:

عادي جداً ولن أكرر التجربة

Cons:

الافطار محدود وغير متنوع كما لاتوجد خيارات للمسلمين
الغرفه أصغر مما توقعت
عند المغادرة طلبوا مني احضار روب الاستحمام عند الاستقبال مما اثار استغرابي !
لاتوجد مواقف كافيه للسيارات

2026-05-21 • via Nuitee
R
Richard • couple • gb
5
The town had very little going on and did not have a nice feel, more full of apartments and not much else.
Pros:

Nice pool area. On the side of the lake. Restaurant view and feel.

Cons:

Breakfast area had large round tables more for a conference set up with groups of 12 per table. Room was not of the right ambience. Building work in progress, mess on show no attempt to clear up the area or hide it.

2026-05-21 • via Nuitee
F
Farzad Arjmandi • family_with_children • ch
7
Fantastic location with friendly staff, but small room. restaurant and breakfast was average.
Pros:

The location is fantastic, the staff are very friendly. The restaurant food was good, (but not wow). The breakfast was good with many options.

Cons:

Our room was very small and with our baby crib there was no space for us or anything else. The bed was too soft. No extra pillow. the coffee quality was below average (full automatic machine) and the croissant was also not great.

2026-05-20 • via Nuitee
M
Maud • couple • nl
8
2026-05-20 • via Nuitee
L
Lionel • solo_traveller • ch
9
Pros:

L'emplacement et le centre thermal.

Cons:

Un tout petit rebord mal placé dans la chambre auquel j'ai presque cassé mon orteil.

2026-05-20 • via Nuitee
G
glen • solo_traveller • gb
8
Pros:

Beautiful location

Cons:

No coffee/tea facility in room

2026-05-20 • via Nuitee
L
Lorand • couple • de
10
2026-05-20 • via Nuitee
D
Dapeng • solo_traveller • it
10
住的舒服安静 床很好睡得香
Pros:

湖景房美得很！

2026-05-20 • via Nuitee
S
susanna • solo_traveller • ch
8
Perfect stay right on the Lake Lucerne
Pros:

I love this hotel and stay there when I have to go to Luzern.

2026-05-19 • via Nuitee
L
Laurent • couple • fr
8
2026-05-19 • via Nuitee
M
Michel • solo_traveller • ch
10
Habe alle 2 Monate Seminar in Hergiswil und komme immerwieder gerne.
Pros:

Sehr freundliches Personal und ein angenehmes Klima.
Wellnessbereich Top und inkl.

Cons:

Fällt mir nichts ein.
Es war alles Top wie immer👌.

2026-05-18 • via Nuitee