Hotel Alcaravan Medellín

Hotels
8.2 (1683 reviews)
Carrera 50A 84-09 - Itagüi , Medellín , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms and facilities
Friendly and attentive staff
Very convenient location
Nice common areas / jacuzzi
Generally comfortable installations
Cons:
Breakfast limited/poor (only basic items unless paid)
Limited or insufficient parking
Noise issues (kitchen, early noise, neighborhood loud music)
Room shortcomings: small rooms, pillows not comfortable, missing TV remote, no AC in some rooms
Slow service/wait times in restaurant at high occupancy
Some front desk staff described as cold

Categories

Cleanliness
9.5
Multiple reviews highlight that the hotel is very clean and well maintained ("muy aseado", "todo muy limpio", "Clean"). Cleanliness is a clear strong point.
Service
9.1
Service is frequently praised for friendly, attentive staff ("Atención", "personas muy amables"). A few notes mention cold reception or disliked service, but overall staff interaction is a strong positive.
Location
9.5
Location is repeatedly noted as very convenient and close to points of interest/transport (Itagüí, terminal del sur, near wholesale), making it a major positive.
Room Quality
7.2
Mixed feedback: some praise the rooms, but there are several complaints about small/poor rooms, uncomfortable pillows, missing TV remote/manual control, no AC in some rooms and noise from kitchen/neighbourhood.
Amenities
6.8
Amenities receive mixed/negative mentions: limited parking, poor/limited breakfast offerings (only egg/bread/tea unless paid), lack of irons/planchas, intermittent TV/Internet; positives include jacuzzi and usable common areas.
Value for Money
7.6
Perceived value is mixed: some guests say it's fully appropriate for the cost, while others find it pricey or complain about extra charges for basics, producing a moderate score.
Food and Beverage
7.4
Food reviews are mixed: some guests praise the food and dining staff, others note limited breakfast, slow service at busy times and intermittent TV during meals; overall satisfactory but inconsistent.
Overall Experience
8.5
Overall sentiment is positive with many recommendations and repeat guests ("Recomendado", "Excelente", "Todo estuvo perfecto"), despite some recurring operational issues (parking, breakfast, noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:04

Property Description

Stunning Views from Rooftop Hydro Massage Tub
Enjoy breathtaking panoramic views of Medellín from our rooftop hydro massage tub, perfect for relaxing after a day of exploring the city.

Rustic-Style Rooms with Modern Amenities
Experience comfort in our Rustic-style rooms equipped with satellite LCD TV and private bathrooms. Order tropical cocktails at the bar or indulge in room service for a truly relaxing stay.

Convenient Location and Nearby Attractions
Explore cultural sights like the Metropolitana Cathedral and Jardin Botanico gardens just a short drive away. For entertainment, guests can play billiards in the games room. Conveniently located near the commercial centre and with free parking, Hotel Alcaravan is the ideal choice for your stay.

Ready to experience comfort and convenience at Hotel Alcaravan? Book your stay now and make unforgettable memories in Medellín!

Important information:

Please note that the Jacuzzi is open from 02:00 PM until 10:00 PM daily.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Location

Guest Reviews

8.2
Based on 1683 reviews
Cleanliness: 9.5
Service: 9.1
Location: 9.5
Room Quality: 7.2
Amenities: 6.8
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 8.5
R
Ricardo • family_with_children • co
8
2026-09-16 • via Nuitee
T
Thaliens • solo_traveller • co
8
2026-09-16 • via Nuitee
R
Romain • solo_traveller • fr
10
Pros:

Hotel muy agradable y personal súper simpático.

2026-09-14 • via Nuitee
V
Veronica • couple • ec
3
Pros:

La gente es muy amable, extremadamente amable.

Cons:

Me hubiera gustado conocer la zona antes de ir, no fue de mi agrado. Y las instalaciones eran incómodas

2026-09-11 • via Nuitee
N
Nicoll • extended_group • co
9
Pros:

Excelente atención y actitud del personal. Habitaciones limpias y cómodas

2026-09-09 • via Nuitee
R
Ruth • solo_traveller • do
7
2026-09-09 • via Nuitee
P
Pazo Fernandez • solo_traveller • co
6
Pros:

La atención de las recepción y el personal

Cons:

En cocina había una muchacha un poco amargada para nada amable ni con el huésped ni con sus compañeros en las noches había mucha bulla en los pasillos algunas habitaciones no tiene las vistas que muestran en las fotos

2026-09-08 • via Nuitee
P
Pazo Fernandez • solo_traveller • co
6
5/5
Pros:

La atención de la recepción

Cons:

Demasiada bulla en la madrugada, una de las muchachas de cocina es poco amable

2026-09-07 • via Nuitee
R
Romero • solo_traveller • cr
8
2026-09-04 • via Nuitee
J
Javier • solo_traveller • co
10
2026-09-03 • via Nuitee
W
Wilmer Leonardo • solo_traveller • co
1
Mal
Pros:

La recepción

Cons:

Las habitaciones eran muy incómodas, por dos noches pagamos 375.000 y la verdad no vale la pena, parecen habitaciones de motel.

2026-09-02 • via Nuitee
W
Wilmer Leonardo • couple • co
1
Mal
Pros:

La recepción

Cons:

La habitaciones, son muy pequeñas para el costo, parecen habitación de motel.
No eran nada agradables.

2026-09-02 • via Nuitee
E
Espitia • couple • co
10
meloooooooo
Pros:

jacuzzi

Cons:

nada

2026-09-01 • via Nuitee
L
Lancheros • couple • co
7
2026-08-27 • via Nuitee
M
MELO LOZANO • solo_traveller • co
9
2026-08-26 • via Nuitee
M
Michele • solo_traveller • it
9
Pros:

I servizi offerti dal hotel e la vista panoramica sul terrazzo

Cons:

Nulla

2026-08-24 • via Nuitee
M
Murray • solo_traveller • jm
7
2026-08-22 • via Nuitee
O
Omar • solo_traveller • cr
10
Feliz agradecido.
Pros:

Me gustó la ubicación, limpieza, la calidez del personal siempre muy atentas y comodidad en condición normal.

Cons:

No me gustó los espacios para movilidad de personas con discapacidad y uso de silla de ruedas, solo ese detalle tan necesario creo que falto al momento de construir tener empatia con esta población discapacitada, oportunidad de mejora.

2026-08-22 • via Nuitee
A
aida lucia • extended_group • co
9
Un buen sitio de paso
Pros:

Es un buen sitio para pasar una noche, para estar de paso, nos atendieron bien

2026-08-21 • via Nuitee
B
Byron • solo_traveller • jm
3
Pros:

Most staff were friendly and courteous. Some of the janitorial staff were very ill-mannered. They passed you as if you do not exist. Not even to say good morning or good afternoon

Cons:

Room was extremely small for the price. No head on the shower. Bed was uncomfortable. No wash rag provided. No bar soap at the basin. No sanitizer available as indicated online. Poor Internet access. No creamer at the coffee station. Cold cup was displayed to drink hot coffee from. No ice machine available . Rooms are not sound proof.

2026-08-18 • via Nuitee