Hotel Joya

Hotels
8.1 (501 reviews)
Avenida Andalucia, 2 , Benidorm , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Outdated facilities
Service issues at the bar
Food quality inconsistencies

Categories

Cleanliness
7.8
Some reviews mentioned clean rooms, but issues with rust in the shower and wet bathrooms were noted.
Service
8.7
Several reviews praised the attentive and friendly staff.
Location
8.5
The location received consistent positive feedback for convenience and proximity to attractions.
Room Quality
7.9
Rooms were clean but described as tired and needing updating.
Amenities
8
Amenities were decent but some noted the pool was too cold.
Value for Money
8.3
Good price-quality ratio, but some aspects were not up to par.
Food and Beverage
7.5
Mixed comments on dining options, food inedible for some.
Overall Experience
8.1
Overall, guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:36

Property Description

Prime Location
Located just 800 meters from Playa de Levante beach and 200 meters from Parque de l’Aiguera, Hotel Joya offers an ideal spot near Benidorm's main leisure areas and beaches.

Delicious Buffet
Indulge in a culinary experience at the hotel's buffet restaurant, serving up delectable meals for breakfast, lunch, and dinner.

Vibrant Surroundings
Immerse yourself in the vibrant tourist center, with the beach a short stroll away and the city center with its array of shops, bars, restaurants, and clubs just 500 meters from the hotel.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Joya now!

Important information:

Please note that parking spaces are limited, and it is vital to reserve them in advance of arrival.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ALC

Location

Guest Reviews

8.1
Based on 501 reviews
Cleanliness: 7.8
Service: 8.7
Location: 8.5
Room Quality: 7.9
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 8.1
L
Liseth • solo_traveller • es
10
Pros:

La atención

2026-09-18 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-09-18 • via Nuitee
A
Amaia • solo_traveller • es
8
2026-09-16 • via Nuitee
R
Roman • solo_traveller • es
7
Bien
Pros:

La ubicación

Cons:

El trato del personal del turno de noche señor cabello blanco.

2026-09-15 • via Nuitee
C
Corrado • solo_traveller • it
6
Non condigliabile
Pros:

La posizione

Cons:

Camera rumorosa accanto al motore dell'ascensore. Problemi con il computer al check-in. Bagno in condizioni pessime e con muffa.

2026-09-15 • via Nuitee
A
Aroa • couple • es
3
2026-09-15 • via Nuitee
J
jose jacinto • solo_traveller • es
10
Pros:

La comodidad y tranquilidad

2026-09-10 • via Nuitee
E
Erika • couple • es
10
Pros:

la zona de la piscina

2026-09-06 • via Nuitee
R
Reardon • solo_traveller • gb
8
Good stay good staff excellent cleanliness
Pros:

I was self catering overall the hotel was good

Cons:

I had some foot powder I needed every day which I put in my safe which I never locked I just closed it too and closed the wardrobe door not expecting cleaners to go in as everything was my personal stuff however during the room clean the cleaners went in the locker and cleaned it throwing my foot powder away which left it uncomfortable for me to walk

2026-09-06 • via Nuitee
D
david • solo_traveller • es
10
Pros:

Everything

Cons:

Nothing

2026-09-04 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-09-04 • via Nuitee
R
ruth • couple • es
8
Pros:

Fuimos por una sola noche por un compromiso en la ciudad y nos gustó tanto que intentamos alargar la estancia un par de días más. Lástima que estaba completo.

Cons:

la luz del baño es extremadamente tenue

2026-09-03 • via Nuitee
P
Paul • solo_traveller • gb
9
Very comfortable stay nice hotel great food
Pros:

Very clean comfortable room restaurant great location good too

2026-09-03 • via Nuitee
V
Victoria Osarugue • family_with_children • es
9
2026-09-02 • via Nuitee
I
Isaac • couple • es
10
2026-08-30 • via Nuitee
A
Alexandra Florina • solo_traveller • es
10
Pros:

Todo perfecto

2026-08-30 • via Nuitee
N
Noemi • solo_traveller • it
8
Ottima accoglienza
Pros:

Struttura molto pulita, piscina spettacolare ma soprattutto personale molto gentile, la mattina abbiamo avuto il piacere di farci aiutare dalla signorina che è stata molto molto paziente e esaustiva

2026-08-29 • via Nuitee
A
annturner193 • Friends getaway • Sheffield, South Yorkshire, England
6
Good and Bad
Pros:

Hotel and staff fine, rooms fine 🙂 restaurant/dining experience on an evening we went in was horrendous 😫 the family/owners children were running round, very loud and unruly.
We paid good hard earned money to book this holiday, it was bedlam, no control was applied regarding the children.
This is not acceptable when people go to the restaurant for a nice quiet meal.
Pool area was good, a bit unkempt, artificial grass was filthy 😳 in some areas and the umbrellas looked really shabby, also not enough sunbeds or umbrellas for shade during the hot season.
The sunbed covers were very smelly and dirty, need to be waterproof covers not easy soak up sweat and water absorbent YUK.
Food was acceptable and enough choice not to go hungry, bacon for breakfast very fatty, scrambled egg very powdery tasting, not that warm either, there was a microwave to warm food if desired.

2026-08-28 • via Tripadvisor
C
carolina • solo_traveller • es
8
Pros:

El servicio al público de los trabajadores es espectacular, todos te tratan super bien y te sientes como en casa 😊

Cons:

El tema de la limpieza de habitaciones es un poco escaso.... limpian las habitaciones por encima.... las camas son bastantes duras.

2026-08-23 • via Nuitee
C
Cordero • solo_traveller • es
10
2026-08-21 • via Nuitee