Hotel Joya

Hotels
8.1 (476 reviews)
Avenida Andalucia, 2 , Benidorm , es
+34 965 85 15 25

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Outdated facilities
Service issues at the bar
Food quality inconsistencies

Categories

Cleanliness
7.8
Some reviews mentioned clean rooms, but issues with rust in the shower and wet bathrooms were noted.
Service
8.7
Several reviews praised the attentive and friendly staff.
Location
8.5
The location received consistent positive feedback for convenience and proximity to attractions.
Room Quality
7.9
Rooms were clean but described as tired and needing updating.
Amenities
8
Amenities were decent but some noted the pool was too cold.
Value for Money
8.3
Good price-quality ratio, but some aspects were not up to par.
Food and Beverage
7.5
Mixed comments on dining options, food inedible for some.
Overall Experience
8.1
Overall, guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:36

Property Description

Prime Location
Located just 800 meters from Playa de Levante beach and 200 meters from Parque de l’Aiguera, Hotel Joya offers an ideal spot near Benidorm's main leisure areas and beaches.

Delicious Buffet
Indulge in a culinary experience at the hotel's buffet restaurant, serving up delectable meals for breakfast, lunch, and dinner.

Vibrant Surroundings
Immerse yourself in the vibrant tourist center, with the beach a short stroll away and the city center with its array of shops, bars, restaurants, and clubs just 500 meters from the hotel.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Joya now!

Important information:

Please note that parking spaces are limited, and it is vital to reserve them in advance of arrival.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 476 reviews
Cleanliness: 7.8
Service: 8.7
Location: 8.5
Room Quality: 7.9
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 8.1
L
Luigi Antonio • family_with_children • it
3
Pros:

Il ragazzo delle reception e le signore del bar erano molto simpatiche e disponibili

Cons:

Mancava il frigo in camera, le signore delle pulizie si sono presi il lenzuolo piccolo di mio figlio neonato e non me l’hanno più ridato, aria condizionata inesistente..

2026-07-25 • via Nuitee
I
Ines • family_with_children • fr
7
Bon rapport qualité prix.
Pros:

L’hôtel était convenable pour le prix payé proche de la station de bus et de la mer environ (10 minutes).

Cons:

Nous n’avons pas vraiment aimé le fait qu’on entende les portes qui claquent des voisins matin et soir.
De plus, on est réveillé pour le ménage à 9h30 sinon il n’est pas fait et je trouve ça trop tôt.
Le personnel devrait faire quelque chose pour les transats qui sont réservés à la piscine alors que les gens ne sont pas là…

2026-07-24 • via Nuitee
I
Inmaculada • solo_traveller • es
4
Pros:

Recepción, personal

Cons:

Habitaciones donde el aire acondicionado no se podía regular; colchones antiguos e incómodos, ventanas que no cierran bien; paredes muy finas donde se oye todo…

2026-07-22 • via Nuitee
F
Francisco • couple • fr
9
Très bien passé et personnel agréable
Pros:

Très agréable

Cons:

Les touriste britannique , très sales et brouillants

2026-07-20 • via Nuitee
S
Scordamaglia • couple • es
4
2026-07-11 • via Nuitee
C
Carter • solo_traveller • es
4
Pros:

Staff very friendly and helpful

Cons:

Uncomfortable furniture, location, breakfast discusting. Not many places to eat in and around the hotel

2026-07-11 • via Nuitee
D
David • family_with_children • es
8
2026-07-11 • via Nuitee
A
Anais • couple • fr
9
2026-07-09 • via Nuitee
F
Francisco Agustín • solo_traveller • es
2
Cons:

La experiencia fue muy negativa. Es incomprensible que en pleno verano no les funcione el aire. Pasamos una mala noche sofocados. No volveremos.

2026-06-30 • via Nuitee
M
Myroniuk • solo_traveller • ua
10
2026-06-29 • via Nuitee
E
Eva • solo_traveller • es
9
2026-06-29 • via Nuitee
M
Marisa • solo_traveller • es
9
Pros:

El hotel es bueno

Cons:

Muy lejos de las playas y centro

2026-06-28 • via Nuitee
M
María • solo_traveller • ar
10
2026-06-28 • via Nuitee
M
Moreno Iniesta • couple • es
8
2026-06-25 • via Nuitee
M
morales gonzález • solo_traveller • es
10
Pros:

Estubimos de lujo

2026-06-25 • via Nuitee
A
Ana • couple • pt
10
Excelente
Pros:

Ótima Acomodação, Limpeza
Super Indico pra Família, Casal, Amigos tudo e para todos

2026-06-19 • via Nuitee
J
Jesibel • couple • es
10
2026-06-18 • via Nuitee
H
H9090FHpeterg • Solo travel
10
Good hotel
Pros:

Great place to stay friendly staff great location

2026-06-17 • via Tripadvisor
M
Mora • solo_traveller • es
1
Reserva q no era lo q prometia
Pros:

Buen día llegamos el recepcionista un poco rudo ... La habitación no era la q nos aparecía en fotos reservamos cama matrimonial y eran dos camas separadas no lo recomiendo.

Cons:

Las camas es un hotel para personas mayores

2026-06-17 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

La zona de la piscina

Cons:

El desayuno era flojo

2026-06-16 • via Nuitee