City Express by Marriott Ciudad de México Alameda

Hotels
•
City Express
8.1 (411 reviews)
Revillagigedo No. 23 , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Cons:
Need for improved breakfast options
Room facilities require maintenance

Categories

Cleanliness
7.81
Several reviews indicate issues with plumbing and lighting, which detracts from overall cleanliness.
Service
8.78
The staff is reported to be attentive and accommodating, contributing positively to the service experience.
Location
9.32
Multiple reviews highlight the hotel's excellent location near cultural and historical sites.
Room Quality
7.77
Rooms are described as clean and comfortable, but there are mentions of issues with facilities and no complaints, implying quality could be better.
Amenities
7.3
Consistent feedback about the need for more and better amenities, especially breakfast options.
Value for Money
8.26
While some areas need improvement, the hotel's pricing seems generally acceptable for the offerings.
Food and Beverage
6.81
Breakfast reports highlight a lack of options and quality, which negatively impacts this category.
Overall Experience
8.78
Despite some drawbacks, the overall enjoyment of the stay and the positives mentioned create a favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:31

Property Description

Convenient Location and Nearby Attractions
Located in a prime spot in Mexico City, the City Express Ciudad de México Alameda offers easy access to popular attractions such as the Palace of Fine Arts, Metropolitan Cathedral, and Alameda Park. Guests can also explore various museums including the Anthropology Museum, all just a stone's throw away.

Proximity to Major Venues
With the hotel being only 40 minutes from Arena Ciudad of Mexico and 30 minutes from Autódromo Hermanos Rodríguez, Palacio de los Deportes, and Foro Sol, guests have the advantage of attending events with great ease.

Comfort and Convenience
After a long day of sightseeing or attending events, guests can unwind in spacious rooms and enjoy delicious meals through the hotel's 24-hour room service. Experience relaxation and convenience at City Express Ciudad de México Alameda.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the maximum parking height is 6.9 feet.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that the property offers shuttle service 3.1 mi around the property. Subject to availability upon request
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 411 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 8.78
A
Abril Margarita • solo_traveller • mx
8
Buena ubicación pero podría mejorar
Pros:

La ubicación, super céntrico

Cons:

El agua estaba fría, tardaba mucho en salir mucho desperdicio de la misma.
El área del desayuno sucia

2026-06-05 • via Nuitee
R
Ruiz Velasco • couple • mx
7
Pros:

La atención , el desayuno muy basto

Cons:

Reservamos llegada anticipada y no la respetaron, el hotel es cómodo pero viejo

2026-06-04 • via Nuitee
Y
Yasuri • family_with_children • mx
5
normal
Pros:

la zona

Cons:

estaba muy pequeño

2026-06-02 • via Nuitee
L
Lina Fernanda • solo_traveller • co
7
2026-05-28 • via Nuitee
A
ARTURO • solo_traveller • mx
10
Pros:

Bien ubicado

2026-05-26 • via Nuitee
.
.Aguilar • solo_traveller • mx
4
Pros:

La ubicación

Cons:

Nos tocó una habitación donde no funcionaba el aire acondicionado

2026-05-25 • via Nuitee
P
Pedro Ariel • couple • gt
9
Justo lo esperado
Pros:

Atención del personal y ubicación

Cons:

El aire acondicionado estaba mal y hacía mucho ruido dimos aviso y no lo arreglaron por lo que el ruido afectaba el descanso

2026-05-25 • via Nuitee
C
Coy • solo_traveller • gt
7
2026-05-22 • via Nuitee
V
Veronica M • solo_traveller • mx
8
City Express by Marriott Alameda
Pros:

Hotel limpio y con buena ubicacion, muy cerca del Teatro Metropolitan y Metro Juarez.

Cons:

La atencion del restaurante, varias veces llame para pedir servicio a la habitacion y nunca contestaron, el desayuno regular.

2026-05-20 • via Nuitee
J
Jonnathan • solo_traveller • cr
8
Pros:

Excelente ubicación

Cons:

Aire acondicionado presentaba problemas

2026-05-17 • via Nuitee
A
Acuna • solo_traveller • br
6
Pros:

Localização

Cons:

Café da manhã

2026-05-16 • via Nuitee
E
Elie • solo_traveller • gb
5
Pros:

Good location . Staff were good.

Cons:

Early check in didn't work at all. Room was bleak.

2026-05-14 • via Nuitee
S
Sabas • solo_traveller • us
8
2026-05-14 • via Nuitee
G
Giselle Estefania • solo_traveller • mx
9
Pros:

La amabilidad del personal
Le doy un 9/10

Cons:

Que el aire no sirviera, aunque nos dieron uno, me hubiera gustado que enfriara más aparte de que la televisión tenía muy pocos canales y no podía ver ningún servicio de streming

2026-05-12 • via Nuitee
S
Sergio Yair • solo_traveller • mx
9
2026-05-11 • via Nuitee
H
Harumi Ruiz • solo_traveller • mx
10
Pros:

Todo me gustó

2026-05-09 • via Nuitee
I
Isabel Lía • solo_traveller • ar
6
Pros:

La ubicación

Cons:

La habitacion no estaba limpia.
El teléfono no tenía cable y había que bajar a recepción para hacer reclamos

2026-05-07 • via Nuitee
E
Elizabeth Sue • couple • mx
9
2026-05-06 • via Nuitee
A
Aurora Rossana • family_with_children • mx
8
2026-05-05 • via Nuitee
F
Franco • couple • gt
5
Podría haber sido mucho mejor.
Pros:

Me gustó la ubicación.

Cons:

Las instalaciones, muy deterioradas, me cambiaron 3 veces de habitación porque el ac no servía, en la que me quedé habia un olor feo, aparte no estaba la persiana que hace el blackout, realmente decadente.

2026-05-04 • via Nuitee