Royal Hotel Cardiff by Belvilla

No air conditioning

My room was not serviced despite me placing ‘please service my room’ sign on the door, and the parking garage they recommended was difficult to use as a person with limited mobility, and it was expensive; the parking discount code did not work which made the stay more pricey than I had anticipated.

Pulizia della struttura assolutamente carente, nessuna insonorizzazione delle stanze, cartacce in giro per i corridoi, cattivi odori nella stanza e nei corridoi, mobili datati e letto scomodo.

La finestra piccola ed alta che non permetteva di guardare fuori.
La doccia molto grande ma priva del doccino, purtroppo avendo solo il soffione superiore eri costretto a prenderti (parzialmente se ci si metteva in un angolo della doccia) un getto di acqua ghiacciata prima dell'arrivo di quella calda.
Mancanza dello spazzolone del WC.

LA COSA PEGGIORE IN ASSOLUTO
Il parquet era appiccicoso, una sensazione insopportabile, le ciabatte che rimanevano attaccate facendo un fastidioso rumore ad ogni passo. probabilmente (voglio sperare) è stato utilizzato qualche prodotto non idoneo.

Ho alloggiato 2 notti ma la mattina la mia stanza non è stata ne pulita ne rassettata sinceramente in un 4 stelle è dovuto.

Noisy location, sticky floor in the room, no shower mat in a slippery shower, no discounted parking, roon door didn't lock properly, rough sleepers on hotel entrance, air con not working, building suffering from lack of maintenance fo ryears, limited help from staff, would've been better off in a travelodge

Nothing

Room wasn’t ready to 15.20. Cooked breakfast was cold every morning. Homeless people on steps of hotel every morning.

This hotel use to be fantastic however since it’s switched owners the standards have beyond dropped! Dirty lining & rubbish bags outside the lifts for many hours. No WiFi even though there was supposed to be. Dirty room our feet were sticking to the floor thankfully we both had flip flops! Mold in the bathroom someone’s pubes on the floor didn’t even shower in the morning as it was that nasty. It use to be lovely will never stay there again.

The restaurant was lovely but really short staffed - but they were working really hard

De vloer was vuil en plakkerig , de airconditioning werkte niet naar behoren, de badkamer was bedoeld voor mensen met een beperking ! we konden douchen en naar toilet gaan . Roomservice moest je aanvragen ? en was nochtans inbegrepen in de prijs bij de boeking, jammer

See above plus only a small shower head above a very high-walled tub and no hand shower which is most inconvenient. Air conditioning was hardly working. After arrival at about 3:30 we had to wait more than 2 hours for this very disappointing room. The room was not cleaned during our stay, the excuse being that they were heavily under-staffed. Oh yes, parking! The site said there was free parking. Not true. Instead we could park in a garage two blocks away, approaching our car via shockingly filthy corridors reeking of years old urine. The hotel gave us vouchers which would reduce the price by 50%. That too was untrue. Two days there, the voucher unaccepted each time. ‘Free’ parking cost us £60!

The hotel is right in the city centre, we entered from the back entrance and there was no security at all, anyone could walk in and as the reception was two floors up no one would know. We arrived at reception and there was no one on the desk, another security warning. We were given a room key card and after walking along endless narrow corridors and up two flights of stairs, after the lift we arrived. The room was dark, smelly, the bathroom had black mould and the curtains and bed spread were dirty. The floor was also very dirty in the corners and for some bizarre reason there was a rubber bathmat on the floor going into the bathroom. As two women travelling together we did not feel safe in this hotel or wanting to sleep there, we checked out