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Facilities
Property facilities
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Free WiFi
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Terrace
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Garden
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Luggage storage
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Concierge service
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Elevator
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Hiking/biking trails nearby
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Front desk (limited hours)
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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Free self parking
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
Review Highlights
Categories
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Property Description
Spectacular Views and Convenient Amenities
Enjoy the views from the terrace and garden while taking advantage of complimentary Wi-Fi. Unwind with a drink at the bar/lounge or indulge in a meal at the on-site restaurant.
Comfortable Accommodation with Modern Features
Relax in one of the 32 guestrooms equipped with flat-screen TVs and free Wi-Fi. Each room offers a private bathroom with complimentary toiletries and daily housekeeping services.
Ideal Location for Exploring the Area
Conveniently located near popular attractions like Derwentwater and Catbells Lakeland Walk, Borrowdale Gates Hotel in Keswick is the perfect base for your Lake District adventures.
Book now to experience a tranquil stay by the river at Borrowdale Gates Hotel.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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Children and extra beds
No rollaway/extra beds available
Property policies
-
Pets
Pets not allowed
-
General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Individually-wrapped food options are available for breakfast
-
Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Reservation might be required for some facilities onsite
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Sustainability Certifications
Green Tourism Program
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Shield between guests and staff in main contact areas
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General
Masks are compulsory at the property
Location
Guest Reviews
Breakfast was beautifully cooked and presented. Great choice. Views at breakfast were stunning. Staff were incredibly helpful.
Some confusion with booking.com - I had booked breakfast with the booking and also upgraded my room. when I got to the hotel, breakfast had not bee included and we had to pay for this separately. This was disappointing and embarrassing for both the hotel and us.
The location
Suite was tired smelt of damp food wasn’t great staff eager to point out class at 10 pm
Very nice and well organised. It is a fine dining restaurant.
I didnt realise it was fine dining and we hiked in so there was not really an alternativr for us to choose from. It is amazing in the right circumstances, just that we didnt realize and felt underdressed and more of a bother.
The hotel has a great location. It’s clean and recently refurbished. The dinner restaurant is really nice with a touch of fine cuisine. Very good choice of hiking trails around, though many have steep descents, so poles are nice to have.
We were not allowed to have lunch at the hotel after checkout.
The area where it is is great and it was very good staying there,,
Unfortunately, not much to like. The bed was comfortable. Nice location.
The room wasn’t properly cleaned when we checked in! Besides the furniture being dusty - which is something I could have ignored - the bathroom was dirty. There were stains on the toilet seat! Bathroom floor seemed like it hadn’t been cleaned in quite some time. It was dirty and there were small hairs around.
Breakfast was probably one of the worst we’ve experienced in a long time. The buffet selection was poor and the cooked breakfast was just not tasty. The bacon was thick and rubbery. Sausage rubbery as well. Even the scrambled eggs were rather watery.
Overall, very disappointed with our experience. Definitely not value for money.
Very clean and modern decor. Comfortable furniture and well sized rooms. Friendly staff
No fridge in the hotel room
The location and views were wonderful. Staff were attentive, cheerful and engaging. Food was exceptionally good and the catering staff went above and beyond to cater for a vegan in our group - separate vegan menu with multiple options was provided and the items updated on a regular basis - "the best cauliflower steak she has ever had".
We were impressed the sustainability vouchers which gave a cash voucher (for use in the hotel) if you choose not to have your room cleaned - £5 per day.
There was little to dislike, however, there were housekeeping errors which needed addressing. Once they were pointed out, the situation was generally rectified.
Location, scenery around, tasteful decor, amazing food!
Need to have fan in window to let air in without bugs. Airless room.
Its location is fabulous.
Rooms have great decor.
Restaurant is fabulous.
Great views.
The room was a bit dusty.
The sink and shower wastes need cleaning.
Attention to detail missing in areas of hotel and service.
One member of staff at breakfast could be heard complaining about working there.
The location is lovely, very peaceful. The outside back of hotel seating area/ garden has delightful views, and children enjoy walking around the hotel and can play safe.
The restaurant, and lounge areas are comfortable and beautifully designed
There wasn’t anything I didn’t like, all good to me.
The hotel is in a superb location with great walks on your doorstep. The hotel has a pleasant garden for relaxing and a large car park. My bedroom was spacious, nicely fitted out in a modern style and benefitted from a lovely view down the valley of Borrowdale. The catering was of a very high order.
Nothing!
Everything was lovely. Beautiful rooms and garden, great location and delicious food.
Lovely hotel in a beautiful setting. Staff were lovely, special mention to Hazel who really looked after us!
Everything!
The location is stunning , the hotel is clean and very comfortable.
The staff were friendly and welcoming
The food is outstanding
There isn’t anything I dislike
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