Borrowdale Gates Hotel

Hotels
Grange-In-Borrowdale , Keswick , GB

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Garden
Hiking
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
High-quality food
Modern rooms
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.4
Cleaning issues during check-in mentioned; overall cleanliness cannot be rated highly.
Service
10
Friendly and helpful staff noted in multiple reviews; some minor service delays reported.
Location
10
Picturesque and tranquil location frequently praised.
Room Quality
10
Rooms described as clean and modern, with beautiful views.
Amenities
10
Amenities generally well-rated, but some issues with detail management.
Value for Money
9.4
Mixed feelings on cost considering experience; some felt it was slightly overpriced.
Food and Beverage
10
Food quality praised consistently, dining experience considered excellent.
Overall Experience
10
Overall sentiment very positive; great experience for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:30

Property Description

Tranquil Wooded Gardens: Nestled in 2 acres of serene wooded gardens, Borrowdale Gates Hotel offers a peaceful escape for nature lovers.

Breathtaking Views and Cozy Rooms: The charming rooms feature TVs, tea/coffee facilities, and stunning views of the valley and fells, providing a comfortable retreat for guests.

Culinary Delights and Relaxation: Indulge in traditional British cuisine and local produce at Borrowdale Gates Restaurant, complemented by an extensive wine list. Afterward, unwind with afternoon tea by the open fire in the cosy lounge.

Immerse yourself in the beauty of the English Lake District at Borrowdale Gates Hotel – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

Cleanliness: 7.4
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.4
Food and Beverage: 10
Overall Experience: 10
P
Peter • couple • gb
5
2026-09-19 • via Nuitee
S
Stephen • couple • gb
10
We will return soon.
Pros:

Excellent staff. Very nice room. Great breakfast.

Cons:

Nothing.

2026-09-18 • via Nuitee
J
Jonathan • extended_group • dk
9
2026-09-18 • via Nuitee
K
Kristopher • solo_traveller • gb
8
2026-09-15 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-09-14 • via Nuitee
S
Stuart • couple • gb
8
Check your bill is correct
Pros:

Easy to find,ample parking,views and outdoor areas, relaxed seating indoors.

Cons:

Being overcharged in excess of 30% until highlighted to the hotel of their significant error. Several other guests also overcharged on arrival. Additional charge at breakfast for a latte costing 3.50 when I had paid £20 for breakfast. Small cups in the bedroom, no fresh milk in the room, staff polite but lacked a friendly attitude

2026-09-14 • via Nuitee
G
Gerald • couple • gb
9
Classic Borrowdale
Pros:

Cozy classy hotel tucked away in a quiet corner of Borrowdale. Well situated for access to walking, cycling and climbing. Tastefully decorated with excellent food and friendly staff.

2026-09-12 • via Nuitee
C
Chorch • solo_traveller • us
10
Lovely, go for it!
Pros:

Great restaurant with fixed menu for dinner, good value for money. Right at the foot of Cat Bells, so ideal for hicking in the Lake District.

2026-09-12 • via Nuitee
I
Ivan • family_with_children • cy
9
Pros:

Location was beautiful

Cons:

Location, and the property was charming

2026-09-08 • via Nuitee
S
Sarah • extended_group • gb
7
A good hotel, a little formal but didn't quite meet expectations
Pros:

The location was beautiful but a little remote. The room was nice, comfortable but smaller than I expected. The set menu dinner was nice but not amazing. The waiters were very good and attentive.

Cons:

We stayed 2 nights. Parking at the hotel was a little limited. The hotel bar closed at 10pm and there is nowhere else nearby. The beds were made but the bathroom and room wasn't cleaned, towel left in shower not refreshed, bin not emptied etc

2026-09-05 • via Nuitee
M
mark • family_with_children • gb
10
2026-09-04 • via Nuitee
A
Amanda • couple • gb
10
Perfect anniversary break at Borrowdale Gates ❤️
Pros:

Quiet location with great views, away from the crowds. Comfortable bed, great food and service. 2nd stay at Borrowdale Gates, will definitely return.

2026-09-03 • via Nuitee
A
Alison • couple • gb
9
Quaint, stylish boutique hotel - walking distance to Catbells great for hiking.
Pros:

Comfortable, stylish, boutique hotel. Receptionist/Manager Stephan was superb. He was helpful and warm & personable. We also appreciated drinks vouchers for some complimentary beverages, he also gave us invaluable advice for our sightseeing which really helped us experience the area, including walking equipment required, buses to catch, routes etc… he is an asset to the hotel.

Cons:

The portions of the food were far too small. No blinds on our ground floor bedroom. Not enough entertainment, there should be a pianist in reception or music. And a little tuck shop where you can purchase things because it is so remote.

2026-09-01 • via Nuitee
A
ann • couple • be
8
Super mooie locatie.
Pros:

Zeer mooie locatie.

Cons:

Het diner moest zeer snel gaan.

2026-08-30 • via Nuitee
A
Anne-Marie • couple • gb
10
Comfy, clean, safe and nurtured.
Pros:

The food is excellent. This is fine dining. Chef is great!

Cons:

Our room was hot as it was above the boiler room, but in winter that would be a bonus. Beautiful room, so comfortable.

2026-08-29 • via Nuitee
S
Standen • couple • gb
9
Park your car and walk or bus from the Hotel.
Pros:

Great location in the beautiful Borrowdale area.
Friendly and attentive staff.

Cons:

Nothing

2026-08-29 • via Nuitee
S
steven • couple • gb
8
Unique location, stunning views, peace and tranquility, amazing food
Pros:

Really well appointed. Quality furnishings and decor. The views are beautiful and generally a lovely place to be.

Cons:

The bar draught taps didn’t work. Most of the staff were great. Some could have smiled a bit more.

2026-08-27 • via Nuitee
A
alan • solo_traveller • us
8
Lovely location and rooms but not without faults
Pros:

Great location and staff

Cons:

Cleaning of rooms late late on our second day and tea coffee. .toilet rolls etc not fully restocked despite request at reception.
No option for a 2 course evening meal

2026-08-27 • via Nuitee
N
Nadine • couple • be
9
Relaxing stay in gorgeous surroundings
Pros:

Beautiful setting, very comfortable and spacious room with a nice little terrace and a fantastic view of the surroundings.

Cons:

The restaurant only does fixed menus, no a la carte possibilities.

2026-08-25 • via Nuitee
M
Margarita • solo_traveller • gb
3
Won’t come back.
Pros:

Good restaurant

Cons:

Poor customer service. This place could be so much better! When we arrived after a long day of hiking there was no one on reception and took ages for staff to check us in as they were all busy with the dinner service. We were sent on our own to our rooms which were very difficult to find in a convoluted space. This hotel is located in beautiful grounds. However, our very expensive room was overlooking the car park.

Furthermore, I was very disappointed by the way a booking error was handled. I accidentally booked the wrong month, but paid again for the correct dates and stayed at the hotel as planned. At checkout, I was told the hotel understood the situation and would support my refund request through Booking.com. However, I was later told that no refund could be offered because the original booking was non-refundable.

Unfortunately, the way this was handled has left me with a very negative impression of the hotel and its customer service.

2026-08-25 • via Nuitee