Swan Generation Porto Alegre

Hotels
8.8 (3083 reviews)
Rua 24 de Outubro, 1611 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Cons:
Cleanliness issues
Food quality inconsistencies

Categories

Cleanliness
7.48
Multiple mentions of poor cleanliness and issues with maintenance.
Service
9.95
Positive feedback about the staff's kindness and helpfulness.
Location
9.29
Good location mentioned positively in several reviews.
Room Quality
8.44
General satisfaction with room quality despite some complaints.
Amenities
8.97
Amenities mentioned positively, but some suggestions for improvement noted.
Value for Money
9.23
Value considered reasonable for the offerings at the hotel.
Food and Beverage
7.98
Mixed reviews about the breakfast quality and timing.
Overall Experience
9.05
Overall satisfaction but with significant room for improvement based on cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:21

Property Description

Modern 4-Star Accommodation:
The Swan Generation Porto Alegre offers upscale 4-star accommodation just 10 minutes away from Porto Alegre's city center. The rooms are elegantly designed, featuring amenities like air conditioning, cable TV, microwave, and even a personalized pillow menu.

Delicious Daily Breakfast:
Start your day right with a delightful continental breakfast buffet at the hotel's restaurant. Indulge in fresh bread, aromatic coffee, and an array of breakfast options to energize you for a day of exploring Porto Alegre.

Convenient Location and Parking:
Conveniently located near Moinhos de Ventos Park and Moinhos Shopping Mall, the hotel also provides private parking on-site for guests' ease. With proximity to Salgado Filho International Airport, your travel connections are hassle-free.

Book your stay at Swan Generation Porto Alegre now for a luxurious and convenient experience!

Important information:

Please note that all payments must be done upon check in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.

The padlock on the lockers in shared apartments is the guest's responsibility. Don't forget to bring yours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for R$ 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3083 reviews
Cleanliness: 7.48
Service: 9.95
Location: 9.29
Room Quality: 8.44
Amenities: 8.97
Value for Money: 9.23
Food and Beverage: 7.98
Overall Experience: 9.05
M
Mariana • solo_traveller • br
9
2026-07-11 • via Nuitee
M
Marco Antonio • couple • br
10
2026-07-11 • via Nuitee
M
Michel • family_with_children • br
8
2026-07-10 • via Nuitee
L
Luciani • family_with_children • br
9
Pros:

Compartilhar o quarto com meus filhos
Tem beliche, camas separadas

Cons:

As roupas de cama podem melhorar

2026-07-10 • via Nuitee
R
Rita • extended_group • br
10
Pros:

Gostei bastante da localização, e do ambiente. a recepção dos profissionais também foram boas.

Cons:

Da iluminação dos quartos.

2026-07-09 • via Nuitee
B
Bárbara • couple • br
10
2026-07-07 • via Nuitee
V
Vinício • family_with_children • br
10
Pros:

Resumidamente: fomos tratados como se fôssemos "de casa" ou para quem gosta da sigla, "VIP"

Cons:

Tivemos pouco tempo para aproveitar mais.

2026-07-07 • via Nuitee
R
Rafael • extended_group • br
8
Pros:

Eu tinha reunião na Av Cristovão Colombo. A localização do hotel é excelente!

2026-07-07 • via Nuitee
S
Souza • family_with_children • br
4
Ótima localização, mas alguns problemas na estadia.
Pros:

Os quartos tem excelente tamanho e confortáveis. O sistema de ar condicionado demora um pouco para esquentar

Cons:

As opções do café da manhã ficaram abaixo das expectativas, sem ter opções reposição e demora no atendimento.
O quarto quando cheguei estava aberto e gelado.

2026-07-06 • via Nuitee
F
Fernandes • solo_traveller • br
5
Pros:

De ir embora

Cons:

Colchão velho. "CANSADO", lençóis inadequados, barulho de goteira. Isso no quarto 1004 Talvez em outro se tenha mais sorte. Mas eu não voltarei.

2026-07-05 • via Nuitee
V
Vargas • solo_traveller • br
6
FRUSTRAÇÃO
Pros:

Layout do quarto
Cama confortável
Arquitetura do hotel

Cons:

1- NÃO TINHA ÁGUA QUENTE NO CHUVEIRO DO BANHEIRO (IMAGINA EM PLENO INVERNO 5⁰ GRAUS)
2- SOLICITEI TRÊS VEZES MAIS DOIS TRAVESSEIROS. POR E-MAIL, NA RECEPÇÃO E PESSOALMENTE COM A GOVERNANÇA ... DIZIAM QUE ENVIARIAM MAS NUNCA CHEGOU
3- O CAFÉ DA MANHÃ É MUITO "POBRE" : FRUTAS VERDES, PÃO DURO DEMAIS, FUNCIONÁRIOS NADA SIMPATICOS.

2026-07-03 • via Nuitee
R
Roberta • family_with_children • br
9
Gostei bastante
Pros:

Hotel bem moderno, ficamos numa suite bem ampla e confortável.

Cons:

Funcionário do check out nada simpático.

2026-07-03 • via Nuitee
G
Guilherme • family_with_children • us
10
Very good
2026-07-03 • via Nuitee
A
Alexandre • family_with_children • br
10
2026-07-02 • via Nuitee
B
Bruno • couple • br
10
Pros:

Ótima localização e custo benefício

2026-07-02 • via Nuitee
V
Vivian • extended_group • br
9
Bom pela a localização
Pros:

Quarto cheiroso na hora em que entrei

Cons:

Cobertas e Edredons sujos, café da manhã fraquíssimo

2026-07-01 • via Nuitee
S
So E Silva • couple • br
10
Conforto e Localização
Pros:

Localização

Cons:

Problema de abastecimento de gás no bairro

2026-07-01 • via Nuitee
F
Fernanda • couple • br
9
2026-06-29 • via Nuitee
L
Leandro • extended_group • uy
9
Impecable
Pros:

que tenga espacios comunes
que gestionen el estacionamiento
que sean flexibles y extensos en el check out y eficientes al hacerlo

Cons:

El desayuno podría tener mas frutas y opciones de frutas

2026-06-29 • via Nuitee
M
Morgana • solo_traveller • br
10
2026-06-29 • via Nuitee