Swan Caxias do Sul

Hotels
8.5 (618 reviews)
Avenida Os 18 do Forte, 1934 , Caxias do Sul , BR
+55 54 3039-5001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Attentive service
Value for money
Cons:
Room maintenance
Breakfast organization
Limited amenities

Categories

Cleanliness
8.33
Guests noted the rooms were extremely clean but flagged issues such as maintenance and modernity.
Service
9.3
Positive comments on staff interaction and reception service, but mixed feelings on standardization.
Location
9.34
Multiple guests praised the excellent location of the hotel.
Room Quality
7.29
Some issues with room allocation for families and signs of wear and tear in the rooms.
Amenities
7.32
Missing some amenities like a bar, need for better maintenance in common areas.
Value for Money
9.28
Strong comments on cost-effectiveness and overall value.
Food and Beverage
8.33
Overall good breakfast but issues regarding organization and variety were noted.
Overall Experience
8.8
Guests generally had a very positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:55

Property Description

Convenient Accommodation in the Heart of Caxias do Sul

Fitness Centre: Stay in shape during your stay with our on-site fitness centre.

Free Wi-Fi: Stay connected with complimentary Wi-Fi available in public areas.

Dining and Relaxation: Indulge in delicious meals at our restaurant, unwind in the sauna, or pamper yourself in the massage room.

Book now to experience the perfect blend of comfort and convenience at Swan Caxias do Sul.

Important information:

Please note that all payments must be done upon check in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.5
Based on 618 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
C
Carmem • extended_group • br
9
2026-09-19 • via Nuitee
E
EVANDRO • couple • br
10
Confortável e bom custo benefício
Pros:

Quarto espaço e cama confortável. Muitas tomadas.

Cons:

Nada a reparar

2026-09-19 • via Nuitee
M
Mirela • solo_traveller • br
10
2026-09-17 • via Nuitee
M
Marinez Pontes • solo_traveller • br
8
2026-09-14 • via Nuitee
A
André • solo_traveller • br
9
2026-09-13 • via Nuitee
L
Lembert • solo_traveller • br
10
2026-09-13 • via Nuitee
L
Laerte Luís • solo_traveller • br
7
2026-09-12 • via Nuitee
G
Giffoni • solo_traveller • br
9
2026-09-11 • via Nuitee
J
Jéssica • solo_traveller • br
10
2026-09-11 • via Nuitee
I
Ingrid • couple • br
9
2026-09-10 • via Nuitee
L
Lucinara • solo_traveller • br
7
2026-09-10 • via Nuitee
C
Carlos Augusto Kauer • solo_traveller • br
8
2026-09-09 • via Nuitee
E
Enrico • family_with_children • br
8
2026-09-09 • via Nuitee
A
Arthur • solo_traveller • br
10
2026-09-09 • via Nuitee
C
Christian • solo_traveller • br
10
Cons:

Não recebi até agora a NF já tentei de diversas formas

2026-09-08 • via Nuitee
M
Melo • family_with_children • br
7
Estadia, no todo foi bom.
Pros:

Café da manhã bom. Localização ótima

Cons:

Não gostei porque tinha o quarto e a sala e na sala não tem ar condicionado, dormi num sofá. A TV da sala só troca de canais se alguém trocar o canal no quarto.
Passei frio na sala.

2026-09-08 • via Nuitee
N
Norma • extended_group • br
9
Eu voltaria nesse hotel, sem dúvidas.
Pros:

Quarto grande, linda acomodação. Decoração sóbria e de bom gosto. Muito acolhedor. Excelente localização.

2026-09-08 • via Nuitee
L
Lucas • solo_traveller • br
8
2026-09-08 • via Nuitee
E
Elaine • couple • br
7
Localização
Pros:

Localização muito boa, a uma quadra da praça central e Catedral.

Cons:

O café da manhã tinha uma variedade de alimentos, porém as frutas estavam passadas, os pães e bolos não eram frescos.

2026-09-07 • via Nuitee
J
Jeremias • couple • br
8
Lugar e infraestrutura ótima
Pros:

Infraestrutura bem cuidada

Cons:

Achei a piscina térmica não estava com a temperatura ideal para usá-la.

2026-09-07 • via Nuitee