Matsue Excel Hotel Tokyu

Hotels
8.2 (997 reviews)
Asahi 590 , Matsue , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Food Quality
Service
Cons:
Parking Fees
Limited Amenities

Categories

Cleanliness
7.78
Cleanliness was generally noted as satisfactory, but some guests mentioned issues with towels and odors.
Service
8.25
The staff was frequently praised for their good service and response.
Location
8.79
Convenient location near transport and dining options; several reviews highlighted this as a major plus.
Room Quality
8.24
Generally comfortable and good-sized rooms, although a few guests found them small.
Amenities
7.77
Amenities were adequate, but some guests wished for a larger bath or more facilities.
Value for Money
7.73
While some guests felt the pricing was slightly high for the offerings, others felt it was justified.
Food and Beverage
8.78
Breakfast received consistently high praise for variety and quality.
Overall Experience
8.25
Overall, guests expressed satisfaction with their stay, highlighting multiple positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:18

Property Description

Convenient Location
Situated just a 3-minute walk from JR Matsue Station, Matsue Excel Hotel Tokyu offers easy access for travelers.

Modern Amenities
Enjoy comfortable guest rooms equipped with in-room wired internet, flat-screen TV, and air-purifier for a pleasant stay.

Dining Options
Indulge in a variety of dining choices at Restaurant Mosoro, serving Japanese and Western buffet meals, as well as casual set meals and a la carte options for dinner.

Book your stay at Matsue Excel Hotel Tokyu now for a delightful and convenient experience!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 997 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
B
BYOUNGSUK • solo_traveller • kr
10
Pros:

여행 중 갑작스럽게 다치는 일이 있었는데, 새벽시간임에도 직원분께서 정말 친절하게 아이스팩까지 가져다주셔서 큰 도움을 받았습니다.
체크아웃 시간도 배려해 주시고 룸 업그레이드까지 해 주셔서 감동이었습니다.

객실은 매우 청결했고 위치도 좋아 이동하기 편했습니다.
룸 컨디션, 직원 응대, 서비스 모두 만족스러웠고 덕분에 마음까지 따뜻해지는 숙박이었습니다.

다음에 마츠에에 오게 된다면 꼭 다시 이용하고 싶은 호텔입니다. 정말 감사합니다^^

Cons:

다치는 바람에 사진을 못 남겨서 너무 아쉬워요

2026-05-22 • via Nuitee
I
ikue • solo_traveller • jp
8
2026-05-21 • via Nuitee
T
Tomoya • solo_traveller • jp
5
2026-05-21 • via Nuitee
N
Norio • solo_traveller • jp
9
満足した。
Pros:

夕食のコースメニューが見た目、量（少な目、自分は７０歳以上なので）、味も良かった。

Cons:

自分の思い込みかも知れないけれど、ビールの大が殊の外量があった。

2026-05-20 • via Nuitee
H
HIKARI • couple • jp
10
2026-05-19 • via Nuitee
I
IKUKO • couple • jp
6
普通です。
Pros:

とても清潔感がありました。

Cons:

フロントのスタッフの対応に笑顔があったら良かったです。
2日前のメールに返事がなかった。

2026-05-19 • via Nuitee
M
Miyara • extended_group • jp
8
2026-05-16 • via Nuitee
L
Laurence • couple • au
8
Pros:

Greast location, friensdly and efficient staff, good breakfast

Cons:

Needs more comfortable pillows

2026-05-12 • via Nuitee
T
TOSHIMI • couple • jp
4
2026-05-12 • via Nuitee
K
Kaya • solo_traveller • jp
9
2026-05-10 • via Nuitee
C
Chelsea • couple • jp
9
2026-05-09 • via Nuitee
L
LIHAO • solo_traveller • jp
10
2026-05-07 • via Nuitee
W
Weichi • family_with_children • tw
8
2026-05-06 • via Nuitee
M
Michiyo • couple • jp
8
2026-05-05 • via Nuitee
K
Kubo jardim • solo_traveller • jp
7
2026-05-03 • via Nuitee
M
Masao • couple • jp
8
2026-05-01 • via Nuitee
J
JUNKO • solo_traveller • jp
8
2026-05-01 • via Nuitee
J
jay • solo_traveller • us
10
Very nice. But I did not know they had to charge very small, however, tourist(?) fee at the checkout moment. This was t
Pros:

Very clean and the staff at the front was vey professional.
The breakfast buffet was fantastic. Not only quantity but quality was super.
Definitely worth trying that.

Cons:

Nothing.

2026-04-29 • via Nuitee
K
Kaori • extended_group • jp
5
Cons:

ホテル前の駐車場が満杯で、道路向かいの駐車場だったが、とても狭く、停めにくかった。

2026-04-26 • via Nuitee
E
Emi • couple • us
10
2026-04-26 • via Nuitee