Smile Hotel Sugamo

Hotels
7.6 (917 reviews)
Toshima-ku, Sugamo 2-4-7 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Noise from neighboring rooms

Categories

Cleanliness
6.99
Several mentions of cleanliness; however, there were concerns about hair in the changing area.
Service
7.96
The staff is frequently described as friendly and helpful.
Location
9
Many reviews highlight convenience to public transport and local amenities.
Room Quality
7.45
Rooms are described as clean and comfortable but some had issues with noise and hard beds.
Amenities
7.48
General amenities are acceptable, but some guests wished for more.
Value for Money
7.44
Value is generally seen as reasonable for the price.
Food and Beverage
6.49
Some guests mentioned breakfast was not enjoyable.
Overall Experience
7.96
Majority of reviews indicate a satisfying overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location and Amenities

Just a 2-minute walk from JR Sugamo Station, Smile Hotel Sugamo is a perfect choice for travelers looking for comfort and convenience. With a 24-hour reception, free WiFi, and a launderette, guests can enjoy a hassle-free stay.

Dining and Services

Indulge in a delicious breakfast buffet featuring Japanese dishes made with seasonal ingredients. The hotel also offers dry cleaning, ironing services, and a 24/7 laundry room for your convenience.

Comfortable Rooms with Modern Features

Relax in well-equipped rooms with air conditioning, flat-screen TV, and free wired internet. Enjoy on-demand videos, and unwind in the bathtub with complimentary toiletries provided. Nightwear and mineral water add a thoughtful touch to your stay.

Experience the best of Tokyo with Smile Hotel Sugamo - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

7.6
Based on 917 reviews
Cleanliness: 6.99
Service: 7.96
Location: 9
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.96
N
NAM • solo_traveller • jp
9
2026-07-03 • via Nuitee
T
Tzuling • solo_traveller • tw
8
2026-06-17 • via Nuitee
T
Tzuling • solo_traveller • tw
8
2026-06-09 • via Nuitee
L
Lisa • solo_traveller • fr
8
2026-06-07 • via Nuitee
G
Gen • couple • ph
7
Convenient after a long day’s walk.
Pros:

Very near to a train station, restaurants, drug stores, and convenience store.

Cons:

Dusty rooms. Stuffy.

2026-06-06 • via Nuitee
S
Sui • solo_traveller • hk
9
I will stay in the same hotel next time.
2026-06-04 • via Nuitee
T
TAKESHI • solo_traveller • jp
4
Cons:

浴室のカーテンが水垢臭くて気になった

2026-06-01 • via Nuitee
大島 • solo_traveller • jp
5
2026-05-29 • via Nuitee
K
kouji • solo_traveller • jp
8
2026-05-28 • via Nuitee
A
Austin • extended_group • us
10
Pros:

Loved the amenities, kind staff, and location

Cons:

Could have gotten a softer pillow but that’s my fault for not asking for one, def ask for one if you like them soft

2026-05-20 • via Nuitee
T
Tetsushi • solo_traveller • hu
8
満足
Pros:

スタッフの対応がずば抜けて良い。荷物の保管などしっかりしている。

Cons:

特になし

2026-05-15 • via Nuitee
N
nonaka • extended_group • jp
5
2026-05-09 • via Nuitee
M
MARIANA • couple • br
8
2026-05-08 • via Nuitee
雅崎 • couple • tw
8
省錢好選擇
Pros:

位置很棒，24小時的西友超市也很近，每天回家都可以進去逛一下

Cons:

房間灰塵蠻多的，眼睛會一直很癢，空氣清淨機要一直開著

2026-05-07 • via Nuitee
岡崎 • solo_traveller • jp
7
2026-04-26 • via Nuitee
J
Junko • solo_traveller • jp
8
昭和の良さが残っている、フレンドリーなホテルでーす💕
2026-04-25 • via Nuitee
H
Hiroaki • solo_traveller • jp
7
2026-04-21 • via Nuitee
敏春 • extended_group • jp
6
2026-04-19 • via Nuitee
T
theresa • solo_traveller • us
8
Good price for a private room in Tokyo
Pros:

The room was very clean, a bit small but to be expected. The location isn’t too close to many attractions; however, it was located close to the Yamanode line and was about a 20-30 minute commute to all of the main tourist attractions. I like how the neighborhood wasn’t too busy, felt very safe.

Cons:

The walls are thin so you can hear the people next door if they’re loud, heard someone lightly snoring at night.

2026-04-09 • via Nuitee
R
Rodriguez • couple • au
10
2026-04-08 • via Nuitee