Smile Hotel Sugamo

Hotels
7.6 (926 reviews)
Toshima-ku, Sugamo 2-4-7 , Tokyo , JP
+81 3-5567-1001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Noise from neighboring rooms

Categories

Cleanliness
6.99
Several mentions of cleanliness; however, there were concerns about hair in the changing area.
Service
7.96
The staff is frequently described as friendly and helpful.
Location
9
Many reviews highlight convenience to public transport and local amenities.
Room Quality
7.45
Rooms are described as clean and comfortable but some had issues with noise and hard beds.
Amenities
7.48
General amenities are acceptable, but some guests wished for more.
Value for Money
7.44
Value is generally seen as reasonable for the price.
Food and Beverage
6.49
Some guests mentioned breakfast was not enjoyable.
Overall Experience
7.96
Majority of reviews indicate a satisfying overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location and Amenities

Just a 2-minute walk from JR Sugamo Station, Smile Hotel Sugamo is a perfect choice for travelers looking for comfort and convenience. With a 24-hour reception, free WiFi, and a launderette, guests can enjoy a hassle-free stay.

Dining and Services

Indulge in a delicious breakfast buffet featuring Japanese dishes made with seasonal ingredients. The hotel also offers dry cleaning, ironing services, and a 24/7 laundry room for your convenience.

Comfortable Rooms with Modern Features

Relax in well-equipped rooms with air conditioning, flat-screen TV, and free wired internet. Enjoy on-demand videos, and unwind in the bathtub with complimentary toiletries provided. Nightwear and mineral water add a thoughtful touch to your stay.

Experience the best of Tokyo with Smile Hotel Sugamo - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 926 reviews
Cleanliness: 6.99
Service: 7.96
Location: 9
Room Quality: 7.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 7.96
村田 • solo_traveller • jp
5
2026-09-13 • via Nuitee
E
eric • solo_traveller • be
8
Pros:

Close to the station. Konbini next door. Shopping and restaurants very close.
Very friendly staff. Clean and efficient.
It is a very convenient and efficient business hotel.
I'm a happy returning customer.

2026-09-12 • via Nuitee
H
HIROYOSHI • solo_traveller • jp
8
快適
Pros:

駅から近くて便利だった

Cons:

仕方ないが、ほかに利用したSmileホテルより、建物（内装）が古かった

2026-09-11 • via Nuitee
S
satoru • solo_traveller • jp
7
普通
Pros:

駅からの距離

Cons:

アンケートを依頼するが、ペンが無い

2026-09-11 • via Nuitee
M
Mónika • couple • hu
10
2026-09-08 • via Nuitee
K
KEIJI • couple • jp
5
なんだかよく、なんだかんだいっても使い勝手良いのでリピしてます（笑）
Pros:

駅近、、静か、部屋が広い

Cons:

全体的に施設が古い、バスルームと部屋の段差が大きすぎ、カーテンがない

2026-09-05 • via Nuitee
J
jun yeap • solo_traveller • my
5
a convenient stay with friendly staff, good location, though there some intermittent noise at night
Pros:

The location is great, with a subway station nearby and plenty of restaurants and convenience stores within walking distance.

Cons:

The room is quite small, so if you have luggage larger than 26 inches, it can be difficult to open it fully and move around comfortably. At night, I also noticed some intermittent noise coming from around the table area, which was a little disruptive and affected my sleep.

2026-08-31 • via Nuitee
J
Johannes • solo_traveller • de
7
Pros:

Gute Lage und sehr nettes Personal.

Cons:

Zimmer war an einigen Stellen sehr staubig und es waren Kondome in der Schublade am Tisch.

2026-08-24 • via Nuitee
H
HIROKI • couple • jp
2
2026-08-19 • via Nuitee
F
Fang • couple • tw
9
2026-08-18 • via Nuitee
C
cespites • solo_traveller • it
9
Pros:

Posizione comodissima, personale gentile ed accogliente che parla inglese

Cons:

Bisogna adattarsi alle stanze e al bagno piccolo

2026-08-16 • via Nuitee
F
Finlay • couple • gb
9
2026-08-16 • via Nuitee
T
TAKAHIRO • solo_traveller • jp
7
Pros:

スタッフの対応がよかった。

Cons:

朝も夜も外国人観光客が廊下で大声で話すので、落ち着かなかった。

2026-08-04 • via Nuitee
I
Inuyasha • solo_traveller • us
10
Pros:

I liked that it was close to the station and that I got clean towels everyday.

Cons:

I understand it's not within your control but some guests were loud at night. The dryers do not dry fast enough.

2026-08-04 • via Nuitee
R
Robin • couple • ch
10
Super !
Pros:

Le personnel d’hôtel était très accueillant, l’emplacement était vraiment super, très proche de la Sugamo station et d’un FamilyMart.

Cons:

Un peu petit mais excellent rapport qualité prix

2026-07-22 • via Nuitee
N
NAM • solo_traveller • jp
9
2026-07-03 • via Nuitee
T
Tzuling • solo_traveller • tw
8
2026-06-17 • via Nuitee
T
Tzuling • solo_traveller • tw
8
2026-06-09 • via Nuitee
L
Lisa • solo_traveller • fr
8
2026-06-07 • via Nuitee
G
Gen • couple • ph
7
Convenient after a long day’s walk.
Pros:

Very near to a train station, restaurants, drug stores, and convenience store.

Cons:

Dusty rooms. Stuffy.

2026-06-06 • via Nuitee