Clouds Valley Hotel

Hotels
7.5 (60 reviews)
Kannan Devan Hills, A.M Road , Munnar , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Food
Cons:
Staffs very rude

Categories

Cleanliness
6.64
Staffs were very rude affecting the overall cleanliness perception.
Service
6.11
Staffs very rude.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
7.64
Food was good.
Overall Experience
7.11
Mixed experience due to rude staff, good food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Modern Rooms with Scenic Views
Clouds Valley Leisure Hotel offers modern rooms with a cable TV, direct dial telephone, and attached bathrooms. Some rooms provide stunning views of the valley and cliff, creating a serene atmosphere for guests.

Convenient Amenities and Services
Guests can benefit from free parking, a 24-hour front desk, and room service at the hotel. Additionally, there is a travel desk for sightseeing arrangements, car rental services, courier mail, and currency exchange facilities, ensuring a hassle-free stay.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, where Indian, South Indian, European, and Chinese cuisines are served. Savor a variety of flavors without leaving the comfort of Clouds Valley Leisure Hotel.

Experience comfort, convenience, and culinary delights at Clouds Valley Leisure Hotel. Book your stay now for a memorable getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Location

Guest Reviews

7.5
Based on 60 reviews
Cleanliness: 6.64
Service: 6.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 7.11
N
N • couple • in
8
Very good experience with them
Pros:

Excellent staff

Cons:

Nothing to say

2026-09-14 • via Nuitee
M
Muhammed • family_with_children • ae
5
Pros:

Hygiene is very bad , i have requested yo change the linens because it was used someone else, they have denied and didn’t change the linens

2026-07-15 • via Nuitee
A
Ali • solo_traveller • in
6
Pros:

Location

Cons:

Very Poor room service, nobody come and attend the complaint.

2026-06-28 • via Nuitee
T
Tomson • family_with_children • in
7
2026-05-21 • via Nuitee
K
karthikeyan • family_with_children • in
7
Pros:

Location was good and reasonably good hotel

2026-05-07 • via Nuitee
S
Sai • solo_traveller • in
7
2026-05-03 • via Nuitee
J
JAYANDRA • extended_group • in
10
2026-01-19 • via Nuitee
S
Suman • family_with_children • in
9
We enjoyed our stay a lot.
Pros:

We didn't opt for breakfast.

Cons:

The bed was too soft to be comfortable. We found to get hot water lot of water needs to be wasted which we didn't like.
We also faced some trouble in getting hot water. However it was resolved. I appreciate their helping attitude in resolving the issue.

2026-01-19 • via Nuitee
M
Mubeen • family_with_children • ae
2
Not bad
Pros:

Food

Cons:

Staffs very rude

2025-12-05 • via Nuitee
K
Kabra • family_with_children • in
6
2025-08-20 • via Nuitee
D
Dhanapal • family_with_children • in
4
2025-08-19 • via Nuitee
N
Natarajan • family with young children • in
8
Very good
2025-05-16 • via Nuitee
V
Vipin • family with young children • in
9
Superb
2025-05-12 • via Nuitee
K
Kumar • family with young children • in
7
Good
Pros:

food & restaurant

Cons:

front office staffs are really arrogant.

2025-05-12 • via Nuitee
B
Biju • family with young children • in
5
Passable
2025-05-01 • via Nuitee
S
Sikha • with friends • in
7
Good
2025-04-19 • via Nuitee
M
Mohanram • family with young children • sa
7
Good
Pros:

break fast was excellent, location is very good

Cons:

no body was able to assist for check out

2025-03-27 • via Nuitee
R
Rupert • solo traveller • de
7
Good
Pros:

Decent size room with large comfortable bed.

Cons:

I don't think they should be charging extra for their so-called 'valley view' rooms. The view is really not that great! On the pricey size (by Indian standards) for the quality on offer. Bathroom smeled a bit mouldy.

2025-03-20 • via Nuitee
S
Sivakumar • family with young children • in
7
Good
2024-12-26 • via Nuitee
P
Paru • family with young children • sg
10
Exceptional
Pros:

The first impression, the staffs at front desk Jacinda and Aravindan did a great job, good customer service

Cons:

In room dining

2024-12-05 • via Nuitee