Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
8.25
Some mentions of worn-out furniture and cleanliness issues.
Service
9.75
Reviews highlight friendly and helpful staff.
Location
9.75
Proximity to 5th Avenue and beach is frequently praised.
Room Quality
8.25
Some rooms noted to have hard beds and need updates.
Amenities
8.75
Good facilities including pools and kitchen but some negatives regarding maintenance.
Value for Money
8.75
Overall considered fair for the amenities and location.
Food and Beverage
9.25
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
9.25
Generally positive experiences shared with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:39

Property Description

Luxurious Apartments with Fully Equipped Kitchens: Enjoy the convenience of fully furnished 2 and 3-bedroom apartments with fully equipped kitchens, including dinnerware and cooking utensils for a comfortable stay.

Private Balconies with Hammocks: Unwind after a day of activities on your private balcony, complete with a hammock for ultimate relaxation and beautiful garden views.

Proximity to Exciting Water Activities: Dive into adventure with scuba diving, snorkeling, and sport fishing just steps away from the property, offering guests a thrilling and unforgettable experience.

To book your stay at our Riviera Maya apartments surrounded by lush gardens and near the vibrant beach and 5th Avenue, visit our website now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The total price of the reservation may be charged any time after booking.

Please note that an environmental fee will be charged upon arrival, 2.5 USD per night from 1 to 2 persons, above 3 persons the charge is 4.5 USDThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 1339 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
O
Ouarda • solo_traveller • us
10
Pros:

Clean great location

Cons:

Nothing

2026-06-04 • via Nuitee
O
omer • solo_traveller • il
8
2026-05-27 • via Nuitee
S
Suzanne • solo_traveller • nl
8
Pros:

Big apartment close to the center. Nice pool.

2026-05-09 • via Nuitee
C
Chelsea CCC • solo_traveller • us
10
2026-05-04 • via Nuitee
V
Viktoriia • couple • fr
10
2026-05-04 • via Nuitee
K
Karen • family_with_children • gb
6
2026-05-04 • via Nuitee
A
Anouk • family_with_children • nl
9
Heerlijk appartement in toeristisch playa del carmen
Pros:

Ruim appartement. Heel schoon. Aardig personeel.

Cons:

Hier kan riviera maya suites niets aan doen… dit was playa del carmen zelf. Heel toeristisch, Amerikaans. Stranden niet zo mooi. Op een half uur rijden wel erg mooie stranden

2026-04-30 • via Nuitee
R
Rose • family_with_children • fr
9
Bel appartement
Pros:

Bel et grand appartement possédant une superbe terrasse. La piscine est superbe, c’est un écrin de verdure dans la ville c’est le I gros plus de cet appartement hôtel .
Personnel très sympathique surtout Eriko.

Cons:

Un peu bruyant car sur la 5eme Avenida. Le silence revient vers 1h du mat.

2026-04-30 • via Nuitee
L
Léa • couple • be
9
Great experience
Pros:

A superb jungle-like atmosphere in the heart of the city. The parking and beach towel service were especially convenient.

Cons:

We could hear people talking and opening doors in the hallway from our room.

2026-04-28 • via Nuitee
L
Lucien • couple • nl
9
Heerlijk verblijf op een steenworp van de gezelligheid.
Pros:

Wij hadden een heerlijke bungalow, van alle gemakken voorzien in de schitterende tuin, waarin ook een geweldig zwembad ligt.
Het personeel staat altijd klaar voor je en helpt je met alles.
Locatie is fantastisch.

Cons:

Alles was goed.

2026-04-22 • via Nuitee
S
Sarah • family_with_children • im
10
Fantastically located and equipped huge apartment
Pros:

This place was fantastic. We had a two-bedroom apartment. It was huge. There was a large living room, kitchen, laundry room with washer and dryer, and then two roomy bedrooms. One had a comfortable king bed and the other had either two twins or two doubles, I can't remember. Both were en suite. The air conditioning was really effective and could be left one when you're not in the room (big bonus in Mexico) and the water pressure was fine. The apartment had a huge balcony going all around so it was accessible from the living room and both bedrooms, and there were chairs and a hammock on it.

We didn't cook in the kitchen so I can't comment on the quality of the cooking utensils. There was a big water cooler just for the apartment.

The location is great, right on the corner of the primary tourist street and not way down on a far end, either. Parking was in a totally secure area beneath the building, so the car remained cool while parked and you could go straight from the parking lot in the elevator up to the room. There was a pool. It wasn't huge, but was nice. I suspect there are multiple pools across the various buildings.

Cons:

I honestly can't think of anything. I was totally surprised by this apartment -- it was the size of a place you'd be happy to live in permanently, and that's very unusual in apartments that are permanently rented to tourists.

2026-04-21 • via Nuitee
I
Irma • solo_traveller • us
8
2026-04-20 • via Nuitee
J
jeffrey • family_with_children • nl
8
Heerlijk begin van de vakantie
Pros:

Ligging, grootte van appartement en wasmachine + droger

Cons:

Douche was te laag (ik ben 195 cm), en temperatuur moeilijk te regelen.

2026-04-19 • via Nuitee
P
Patrick • solo_traveller • fr
9
2026-04-18 • via Nuitee
M
maria • solo_traveller • es
9
Pros:

Limpio, buena ubicación, tranquilo, personal muy amable

Cons:

Ascensor no funcionaba

2026-04-15 • via Nuitee
C
Claudia • family_with_children • us
9
Comfy and affordable
Pros:

The location and helpful and nice staff

Cons:

Nothing

2026-04-15 • via Nuitee
R
Rojo • extended_group • us
8
Pros:

Very clean and spacious.

Cons:

My room was too close to 5ta avenida super loud ant night.

2026-04-15 • via Nuitee
L
Lilly • family_with_children • us
10
Giant room, great pools. Pretty much perfect.
Pros:

Giant clean room, two gorgeous pools, close to lots of food and shops. The suite we had was huge. Two bedrooms, two full bathrooms, living room and kitchen.

Cons:

Like some other reviews said, it's very loud outside. We requested a garden view suite which they said would be the quietest, and it was still very loud between 9 and 11pm. But thats to be expected in PDC. Also, I wish they had breakfast or something. Just some simple yogurt and fruit would be nice.

2026-04-14 • via Nuitee
C
Cibeles • couple • es
9
2026-04-13 • via Nuitee
S
Sandra • solo_traveller • de
9
Schöne Anlage in Tulum
Pros:

Das Hotel hat eine super Lage mitten im Zentrum. Es gibt einen Garten mit schönen Pool. Unser Zimmer war schön und hatten einen großen Balkon.

Cons:

Die Zimmer ohne Balkon sind eher klein
Vielleicht darauf achten...

2026-04-11 • via Nuitee