Ruby Stone Boutique Hotel

Hotels
8.2 (1164 reviews)
15 Bekker Street, Fauna Park , Polokwane , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Inconsistent amenities
Noise disturbances

Categories

Cleanliness
7.45
Several reviews mentioned issues with cleanliness, such as stained towels and a smelly carpet.
Service
8.95
Overall positive sentiment towards staff friendliness and hospitality was noted.
Location
8.45
Convenient location and easy access were frequently highlighted in the reviews.
Room Quality
7.95
Reviews praised room comfort and size, though some guests experienced issues with supplies.
Amenities
7.45
A lack of certain amenities, such as clean towels and a microwave, was commented on.
Value for Money
7.95
Guests felt the quality did not always meet the expectations set by the price point.
Food and Beverage
8.95
The breakfast quality received high praise in multiple reviews.
Overall Experience
8.45
Despite some issues, many guests reported a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:34

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Ruby Stone Boutique Hotel, where spacious air-conditioned rooms with private balconies await you. Enjoy the serene views of Old Fauna Park from the on-site restaurant.

Culinary Delights
Indulge in a culinary journey at Ruby Stone's steakhouse, offering a delectable mix of African and Western cuisines. The outdoor terrace provides a charming ambiance for a relaxing drink amidst parasols.

Convenient Location
Benefit from complimentary Wi-Fi, flat-screen TVs, and other modern amenities in every room. Located near Peter Mokaba Stadium and Savannah Mall, with free parking and easy access to Getaway Airport, convenience is at your fingertips.

Book your stay at Ruby Stone Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1164 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 8.45
C
Carol • family_with_children • za
10
2026-06-19 • via Nuitee
R
Robert • solo_traveller • za
9
2026-06-19 • via Nuitee
S
Shongoane • solo_traveller • za
10
2026-06-17 • via Nuitee
M
Malerotho • couple • za
10
2026-06-17 • via Nuitee
K
Kganakga • couple • za
8
2026-06-17 • via Nuitee
W
Witford • solo_traveller • za
10
Pros:

Room

Cons:

Breakfast

2026-06-15 • via Nuitee
K
Khensani • solo_traveller • za
10
2026-06-14 • via Nuitee
L
lekubu • couple • za
10
Gud
Pros:

Gud

Cons:

Gud

2026-06-14 • via Nuitee
T
Tinyani • couple • za
8
A very good place to stay
Pros:

The place is very clean

Cons:

Nothing

2026-06-13 • via Nuitee
P
Phumelele • solo_traveller • za
9
2026-06-13 • via Nuitee
P
Precious Mutshinya • solo_traveller • za
10
Pros:

The overall experience was positive and aesthetically pleasing.

2026-06-12 • via Nuitee
S
Stephanie • solo_traveller • za
9
2026-06-10 • via Nuitee
A
Andrew • solo_traveller • za
4
Won’t recommend
Pros:

Nothing

Cons:

Old and I badly maintained

2026-06-10 • via Nuitee
C
Charmaine • couple • za
10
2026-06-08 • via Nuitee
M
Moyana • couple • za
4
Not great at all like the last time we visited. Unfortunately we will not be coming.
Pros:

The breakfast was just fine, as expected.

Cons:

TV not working, no iron in the room, the was not even aware. The side lights were not working. Plugs not working in the second room. When you flash the waste does not go down. Documents in the room say check out is 10h30 but receptionist said 11am. We were confused.

2026-06-08 • via Nuitee
F
Faith • solo_traveller • za
8
Pros:

Their.bed are spacious, was able to sleep with my 2kids comfortable

Cons:

Their shower is small and not quite clean

2026-06-07 • via Nuitee
M
Mupasiri • extended_group • bw
9
restfull
Pros:

1. the breakfast was mean, buffet better?
2. the location is excellent

Cons:

1. my friends didn't have hot water, room 6

2026-06-07 • via Nuitee
N
Neo • couple • za
6
Pros:

It was spacious and warm

Cons:

I didn’t get hot water…the water was so cold since it is winter

I think shared geyser is the problem

2026-06-04 • via Nuitee
E
Edmund • couple • za
8
Pros:

The facility was generally clean and well. The only concern was one of the staff members who was not so friendly. We missed breakfast and she did not go out of her way to fix us something light to eat even if we had paid for the breakfast. It was included in the facility fees.

Cons:

Some of the staff members were cold and unfriendly

2026-06-02 • via Nuitee
N
Nhlakanipho • extended_group • za
9
Great one-night stay
Pros:

This was my second visit to this hotel. In my last visit, I recommended that they add lactose free milk to the breakfast table. It was a delight to see that they took on this recommendation and allowed for more diverse dietary requirements.

Cons:

Gentle ambience in the form of soft music in reception I think would have made it feel more homely. I was happy with everything else.

2026-06-01 • via Nuitee