C Hotel by Carmen's, BW Premier Collection

Hotels
BW Premier Collection
9.2 (481 reviews)
1530 Stone Church Road East , Hamilton , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional staff
Great room quality
Cons:
Issues with cleanliness
High price for value

Categories

Cleanliness
9.08
Some guests mentioned rooms should have been cleaner.
Service
9.99
Staff was frequently described as exceptional and friendly.
Location
9.09
Convenient location, although some areas are industrial.
Room Quality
9.54
Rooms were described as nice, spacious, and well-themed.
Amenities
8.57
Good amenities but some guests pointed out room service issues.
Value for Money
9.03
High prices noted, especially for specific events, but some felt it was worth it.
Food and Beverage
8.58
Breakfast was generally praised, though some had concerns over coffee quality.
Overall Experience
9.75
Overall great experiences with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:14

Property Description

Luxurious Accommodation with Modern Amenities
Experience a stay like no other at Hotel C by Carmen's, BW Premier Collection in Hamilton, Ontario. Indulge in spacious rooms adorned with a 42-inch flat-screen TV, Blu-ray player, and complimentary WiFi. The convenience of a microwave, fridge, and coffee facilities await you, along with a cozy seating area for relaxation.

Top-Notch Dining Experience
Savor the flavors of Italy at Baci Ristorante, the hotel's exquisite restaurant offering fine dining and a selection of Tuscan wines. Start your day right with a delicious cooked-to-order breakfast available at the on-site restaurant.

Relaxation and Wellness Facilities
Unwind in the indoor heated pool or break a sweat in the well-equipped fitness center during your stay. For business needs, take advantage of the hotel's business center for a seamless work experience.

Book now to elevate your Hamilton getaway at Hotel C by Carmen's, BW Premier Collection.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A 150.00 CAD pre-authorization is required in addition to the room and taxes when using a credit card at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 481 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.09
Room Quality: 9.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
T
Tatiana couple ca
10
2026-06-16 via Nuitee
H
Hannelore solo_traveller de
10
Pros:

Es war wirklich alles top, Personal super nett, Zimmer super, Betten bequem, alles sauber, wir haben nichts zu meckern, etwas außerhalb aber das weiss man ja und sehr ruhig

2026-06-10 via Nuitee
D
Donna solo_traveller ca
10
Pros:

Everything

Cons:

Kinda expensive for 1 night stay

2026-06-08 via Nuitee
W
Wicks solo_traveller ca
6
Pros:

Clean Friendly service

Cons:

We stayed the night for my sister's wedding and was woken up early the next morning due to loud banging and rolling noises from the room right above which I believe was the Dolce rooftop. Don't stay in room 502. Especially during a busy wedding weekend.

2026-06-07 via Nuitee
M
Michael solo_traveller ch
8
2026-06-06 via Nuitee
M
mommy ben solo_traveller ca
9
Pros:

Very clean and beautiful hotel. The rooms have plenty of space in them.\n The staff was very helpful polite.\n We even had breakfast one morning in the restaurant downstairs and the staff were quick. Helpful and happy and made the experience enjoyable. Even with a small child

Cons:

The location's a little out of the way If you don't drive a car is needed. Need better window coverings in rooms.They don't cover the whole window.And when the Sun comes up, it comes through the cracks.\nShade , because the curtains aren't fitted , right
Only other thing I would suggest would be to maybe add a gazebo outside near your smoking area. So people have somewhere to stay dry, just because they smoke.

2026-06-02 via Nuitee
S
Serhii couple ca
10
2026-06-01 via Nuitee
J
JasonCorreia solo_traveller ca
10
Pros:

Location

Cons:

No Breakfast included

2026-05-31 via Nuitee
I
isabel couple es
10
Hotel para repetir
Pros:

La proximidad a los sitios . Parquing gratuito . Habitación con camas amplias y cómodas

2026-05-29 via Nuitee
N
Nick solo_traveller ca
10
Very clean, quiet and the staff was great
Pros:

Very clean and quiet

2026-05-09 via Nuitee
E
Edward couple au
10
2026-05-08 via Nuitee
G
Gagnon solo_traveller ca
8
2026-05-04 via Nuitee
E
Elna solo_traveller us
10
Pros:

Excellent location and free parking

2026-05-01 via Nuitee
J
Jonny couple ca
10
2026-04-27 via Nuitee
M
Michel family_with_children ca
10
2026-04-19 via Nuitee
W
Whitwell solo_traveller ca
10
Thank you
Pros:

Friendly and very attentive

Cons:

Nothing at all

2026-04-09 via Nuitee
J
Jennifer couple ca
10
2026-04-04 via Nuitee
F
Fatima family_with_children ca
10
2026-03-30 via Nuitee
M
Michael family_with_children ca
10
2026-03-23 via Nuitee
S
Samson couple ca
10
2026-03-22 via Nuitee