The Glacier Hotel - ex Eurotel Victoria -

Hotels
8.9 (181 reviews)
Chemin du Vernex 3 , Les Diablerets , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Very friendly, helpful and professional staff
Excellent location near Glacier 3000 and ski lifts
Beautifully renovated, comfortable and clean rooms
High-quality breakfast and dinner offerings
Attractive pool and spa facilities
Cons:
No air conditioning in some rooms during hot periods
Occasional shortcomings in lunch restocking and breakfast/pool staffing professionalism
Some guests questioned value for money at the listed price
Occasional disturbances noted (e.g., smoker at a window, children in sauna)

Categories

Cleanliness
9.3
Multiple reviews note rooms were 'super clean' and well maintained; housekeeping and overall cleanliness repeatedly praised.
Service
9.1
Staff repeatedly described as friendly, helpful and professional (front desk and reception praised); a few isolated comments about some staff at breakfast/pool lacking local training.
Location
9.5
Consistently highlighted as excellent — central, ideal for Glacier 3000 and very convenient for skiing and station activities.
Room Quality
9.2
Rooms described as beautifully renovated, spacious and well decorated; good soundproofing noted. Minor negatives: no air-conditioning in some rooms during heat spells.
Amenities
8.4
Pool and spa areas praised and seen as attractive, but sauna area and some operational aspects (pool/breakfast staffing) received suggestions for improvement.
Value for Money
7.6
Mixed feedback: some praise for good half-board price-performance, but at least one guest felt the price did not match expectations.
Food and Beverage
9
Breakfast and dinner frequently described as excellent, copious and high quality; minor suggestions include expanding fruit selection and better lunch restocking.
Overall Experience
9.1
Overall very positive stay reports ('excellent', 'fabulous staff', 'everything') with enjoyment of location, staff, rooms and dining; a few operational/service details noted as improvable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:45

Property Description

Luxurious Accommodations
The 4-star superior Eurotel Victoria Les Diablerets offers spacious rooms, many with balconies boasting breathtaking mountain views. Enjoy the comfort and serenity of a family-run hotel with over 40 years of experience in hospitality.

Relaxation and Recreation
Indulge in the hotel's array of amenities including a swimming pool, sauna, and sanarium. Unwind with a soothing massage upon request. In winter, skate at the nearby ice rink, while summer offers tennis just steps away. The hotel's proximity to ski slopes and Glacier 3000 ensures year-round entertainment.

Culinary Delights
Savor a complimentary buffet breakfast during your stay. Additionally, the property features a restaurant and bar for guests to enjoy delectable meals and drinks.

Experience the charm and convenience of Eurotel Victoria Les Diablerets - book your stay now!

Important information:

When traveling with pets, please note that an extra charge of 16 CHF per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.9
Based on 181 reviews
Cleanliness: 9.3
Service: 9.1
Location: 9.5
Room Quality: 9.2
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.1
M
Maria • couple • ch
10
J’adore
Pros:

Le conforte

Cons:

Pas des boissons dans le frigo
Mais le reste juste parfait.

2026-09-17 • via Nuitee
P
Peggy • solo_traveller • fr
10
Ressourçant et apaisant dans un cadre enchanteur
Pros:

Le calme et l’environnement : parfait pour se détendre et se reposer. Sans oublier le personnel de l’hôtel aux petits soins et super agréable

Cons:

Rien. Tout a été conforme à mes attentes

2026-09-17 • via Nuitee
K
KURT • couple • ch
9
Wir haben uns sehr wohl gefühlt.
Pros:

Sehr freundlich, gutes Essen

Cons:

Zimmer über der Garageneinfahrt

2026-09-16 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-09-15 • via Nuitee
C
Cindy • couple • ch
10
2026-09-15 • via Nuitee
K
KAMIYA • solo_traveller • jp
10
また泊まりに行きたい
2026-09-10 • via Nuitee
P
Przemek • solo_traveller • pl
10
2026-09-08 • via Nuitee
J
Jochen • solo_traveller • de
8
insgesamt empfehlenswert
Pros:

sehr gutes Preis-/ Leistungsverhältis
ausgesprochen freundliches Personal

Cons:

schade, dass die Garage nichts genutzt werden konnte, aber verständlich

2026-09-02 • via Nuitee
M
michel • solo_traveller • fr
6
2026-09-02 • via Nuitee
J
jean pascal • couple • fr
10
Excellent hôtel dans un environnement authentique et si beau. Un must.
Pros:

Très bon accueil, très gentil et attentif. Très belle déco à l’intérieur. Très bon depuis dej complet. Tout parfait.

Cons:

Rien

2026-09-01 • via Nuitee
M
Marianne • family_with_children • gb
8
Perfect location for summer sight seeing.
Pros:

Great location. Amazing views. Stunning chalet style rooms.

Cons:

Nothing. Can’t fault it.

2026-09-01 • via Nuitee
J
Jaya • couple • ch
10
Beautiful!
Pros:

We had such a beautiful experience at Glacier Hotel. The hotel itself was spectacular, and everything was truly top-notch.

The breakfast was excellent, with so much choice and everything tasting fresh and delicious. Our room was beautiful, spacious, and very comfortable, and the bed was probably one of the most comfortable beds we have ever slept in.

One of our favorite things was the huge balcony, which had breathtaking views of the mountains and the beautiful surrounding chalets. It was such a pleasure to sit outside and take in the scenery.

The hotel also provided us with Glacier 3000 tickets, which was incredibly convenient and made our stay even more enjoyable.

From the beautiful hotel and wonderful breakfast to the comfortable room, spectacular views, and thoughtful extras, everything was perfect. We absolutely loved our stay and would highly recommend Glacier Hotel!

2026-08-27 • via Nuitee
M
Marie-Paule • couple • fr
9
Séjour reposant , dépaysant et marquant
Pros:

Très bon accueil
personnel aux petits soins
Cuisine variée et qualitative
Emplacement central
Chambres modernes et très confortables

Cons:

Rien

2026-08-17 • via Nuitee
P
Pascal • couple • ch
10
Pros:

Le charme de la chambre, l'emplacement de l'hôtel, le personnel adorable. Le petit déjeuner est bien copieux.

Cons:

Le réassort lors du déjeuner ne suit pas. Et pas de climatisation dans la chambre. Dommage par les canicules qu'il a fait.

2026-08-08 • via Nuitee
M
Marion • solo_traveller • fr
9
Excellent
Pros:

Très bel hôtel très bien rénové et parfaitement situé au cœur de la station des Diablerets.

Cons:

Un fumeur à sa fenêtre ( pas sur une terrasse) juste au dessous de ma chambre.

2026-08-04 • via Nuitee
J
Jennie • solo_traveller • ch
9
Excellent séjour!
Pros:

L’amabilité du personnel, l’insonorisation de la chambre ainsi que la propreté et la décoration.

Cons:

Rien

2026-08-02 • via Nuitee
J
Jocelyne Gauvain • couple • de
10
Lieu romantique et calme au pied du Glacier 3000
Pros:

Personnel tres professionnel
Piscine bien ammenagee
Suite spacieuse
Excellent Buffet et Gastronomie en demi pension

2026-07-20 • via Nuitee
E
Eric • solo_traveller • us
10
2026-07-19 • via Nuitee
A
Angelika • couple • ch
8
2026-06-28 • via Nuitee
U
Ugo • solo_traveller • be
9
A very nice hotel
Pros:

I really liked the front desk staff: kind and helpful!

Cons:

They should increase the fruit selection for breakfast.

2026-06-21 • via Nuitee