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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Breakfast in the room
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Barber/beauty shop
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Non-smoking throughout
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Daily housekeeping
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Street parking
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Special diet menus - on request
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Kid meals
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Live music/performance
Review Highlights
Categories
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Property Description
Central Location in Tunbridge Wells
Located in the heart of the Pantiles, The Tunbridge Wells Hotel offers a convenient stay just minutes away from local shops and the railway station.
Modern Amenities and Dining
Enjoy complimentary Wi-Fi, en suite bathrooms, and flat-screen TVs in every room. Indulge in a culinary experience at La Boucherie for meat lovers or Brasserie Des Sources for a taste of Parisian cuisine.
Explore Nearby Attractions
Immerse yourself in history with a short drive to Hever Castle, Scotney Castle, and Penshurst Place. For music enthusiasts, Finchcocks Musical Museum is a must-visit, showcasing a unique collection of keyboard instruments.
Book your stay at The Tunbridge Wells Hotel for a memorable experience.
Please note that not all rooms can accommodate extra beds and/or baby cots. Please inquire before booking.
Children aged under 18 years old must be accompanied by a parent or guardian.
Parking is available at the nearby The Upper Pantiles public car park, at a rate of GBP 10.00 per day. The area reserved for the hotel is sign posted and the fee is payable at the hotel.
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A deposit may be required at the property.
Location
Guest Reviews
Area around hotel was nice with plenty of places to eat
A list of items, some petty but they should not be expected when oaying thi amount for a room.
1. Toilet roll holder not fixed properly
2. Control button on fan missing
3. Nowhere to stand fan, i had to turn bin upside down.
4. Hair in the bath
5. Tried to close bathroom blind and it fell off the wall.
6. There was water left in the coffee machine so had not been cleaned.
7. Bedroom and bathroom window frames paint all cracked and rotting, also no locks on windows, young children could easily get out....not good as room was on the 5th floor.
8. No lift
9. Kitchen closes at 9pm so no room service.
Emplacement et la ville est très belle
Très bruyant dans la chambre 14 le système de ventilation du restaurant est situé juste devant l'une des 2 fenêtres. Nous avons demandé à changer de chambre cela n'a pas été possible et le personnel nous a dit que le bruit allait cesser la nuit... Entre 22h et 6h le bruit était moins fort mais il a repris dès 6h !
It’s old and crooked, but loved the experience.
N/A
El personal és fantàstic i l’hotel està en un punt molt còmode per visitar el poble
Cóm és un edifici antic, l’accés a les plantes superiors amb maletes és complicat. Millor dur bossa de mà
Staff are friendly and professional. Thank you.
Couldn’t fault any of it
Nothing
Great location right in the centre of town. Plenty of places to eat nearby.
Carpets were dirty. Obviously hadn’t been cleaned prior to our arrival. Being on the high street can get noisy in the evenings.
I was originally a walk in and was told that they had no rooms available and that the hotel was fully booked.
I was actually made to feel like i was an undesirable.
I then booked the room online and collected room key and stayed there in any case.
I was told Breakfast was at 7:30am only to discover that it was not being served until 9:30am that morning of my departure.
Area, staff and local to all shop restaurants and bars
Nothing
Location
No cooked breakfast available on Monday morning. £12 for coffee and a croissant instead
The staff were very good & very helpful. We had a meal in the restaurant which was nice, just basic Haddock & chips but very tasty. The bed was comfortable.
It was very dated & in need of updating. Lots of stairs with narrow corridors & not easy to find your way around. The room was very basic and had a TV on the wall which half blocked the way to the bathroom. Had to clear some hair from the sink as the water wouldn't run away.
Staff very helpful and pleasant. Lovely old building with sash windows. Upgraded my room at no extra charge. Situated in vibrant area of town. Room checked each day and towels changed.
Location, helpful staff,
Double room, bed was too small, no lift but we were aware of that. Noisy outside but not the hotels fault. Bathroom access very tight.
Lage, Zimmer
The staff on duty did their best.
The kitchen staff were all on holiday on Monday and Tuesday, so there was no breakfast and no evening meal. There is no lift, and we were on the fourth floor via a complicated system of stairs.
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