Mercure Oxford Hawkwell House Hotel

Hotels
Mercure
8.5 (3293 reviews)
Church Way, Iffley Village , Oxford , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food service inconsistencies

Categories

Cleanliness
7.71
Some rooms reported cleanliness issues such as cup rings and food remnants.
Service
9.18
Staff were consistently described as friendly, kind, and attentive.
Location
9.22
Excellent location for visiting nearby attractions and riverside walks.
Room Quality
8.67
Comfortable rooms with good amenities, though some minor concerns raised.
Amenities
8.7
Good general amenities, but some liked more variation for breakfast.
Value for Money
8.16
While generally good, some food options did not meet expectations for the price paid.
Food and Beverage
7.71
Breakfast and dining experiences had mixed reviews, especially during busy times.
Overall Experience
8.68
Overall pleasant stay with recommendations for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:19

Property Description

Luxurious Accommodation - Mercure Oxford Hawkwell House Hotel offers 77 elegantly designed bedrooms with rain showers, flat screen TVs, and complimentary bottled water. Upgrade to a Privilege room for added comforts like Nespresso coffee machines and plush bathrobes.

Culinary Delights - Indulge in a delightful dining experience at Frank's at Hawkwell House, serving delicious breakfast, lunch, and dinner options. Enjoy al fresco dining on the terrace with garden views for a truly memorable meal.

Prime Location - Nestled in the quaint Iffley Village, just 2 miles from Oxford city center, our hotel provides easy access to popular attractions like Blenheim Palace and New Theatre Oxford. Explore the beauty of the countryside or tee off at the nearby Hinksey Heights Golf Club.

Experience luxury and convenience at Mercure Oxford Hawkwell House Hotel. Book your stay now for an unforgettable getaway.

Important information:

Only one child under 12 years old is allowed on a sofa bed, bunk bed or extra bed. One child under 12 years is charged GBP 20 per night when using existing beds. Any children over this age will require an additional room.

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

Pets can be accommodated at the property for an additional fee of GBP 20 per dog per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 3293 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
J
Joanne solo_traveller gb
8
2026-07-04 via Nuitee
S
Sarah solo_traveller gb
8
2026-07-04 via Nuitee
D
David solo_traveller gb
10
2026-07-04 via Nuitee
N
nitak17 solo_traveller gb
9
2026-07-03 via Nuitee
J
John couple gb
10
Pros:

The hotel rooms are well maintained,roomy and quiet.
Ample parking, also a short drive to the park and ride hub.
Breakfasts were superb with great choice.
All staff were friendly and went of their way to make our stay memorable.

Cons:

None

2026-07-03 via Nuitee
F
Fernando solo_traveller ar
9
Hotel para relajarse en un bello lugar
Pros:

Está ubicado en un barrio residencial, muy bonito, en una zona alejada del centro a unos 40 minutos a pie del centro de Oxford. Son dos casas remodeladas que pertenecieron a un explorador famoso. La decoración interior es muy agradable, y semeja a la decoración tradicional inglesa que se exportó en los clubes ingleses del mundo entero. Hay una hermosa terraza y un gran jardín poco frecuente por su tamaño. En conjunto es un hotel para descansar y relajarse, algo que se,logra plenamente estando ahi. El personal es atentísimo, siempre dispuesto a ayudar y de trato cordial y cálido, todos, desde el señor Visna en el bar, a la señora del restaurant y los empleados de la recepción.

Cons:

El dia que llegué habían un casamiento, frecuentes en ese hotel. Se oía la música fuerte y yo no podía dormir. Por suerte terminaron a las 0.00 hrs, puntuales.

2026-07-03 via Nuitee
P
Peter couple gb
8
2026-07-03 via Nuitee
M
Maria extended_group gb
9
Very good value - an exceptional short break experience.
Pros:

Room was lovely - all staff were exceptional - Liam at reception was cheery and very helpful with info and offers of assistant, Ella and Gemma were also brilliant.

Cons:

nothing

2026-06-30 via Nuitee
L
Lou solo_traveller gb
9
Pros:

The receptionist was very helpful and sorted our room for 11am.

Cons:

All good

2026-06-29 via Nuitee
L
Lina Susanne couple se
8
2026-06-29 via Nuitee
S
Sarah couple gb
8
2026-06-29 via Nuitee
D
Daniel family_with_children gb
8
2026-06-29 via Nuitee
R
Rose solo_traveller nz
9
Pros:

It was very comfortable, lovely food, helpful staff. Nothing was a problem, very polite. Peaceful surroundings at the property.

Cons:

Nothing

2026-06-29 via Nuitee
J
June Ann couple gb
10
Excellent location, staff amazing, food delicious.
Pros:

Great location for a walk by the river or a trip into Oxford. The hotel is very clean, comfortable and staff are very helpful and welcoming. The rooms are bright, airy, modern and air conditioned. We stayed in the Elm building at the top of the drive with beautiful views of the garden. The food in the restaurant is excellent and varied. Staff members deserve a mention because they were all friendly and went above and beyond to help us. Pratham, Wendy, Liam, Tomek and Ella. We were a large group of friends staying and these staff members all ensured we were looked after and comfortable. We would definitely stay here again. Thank you.

2026-06-28 via Nuitee
J
Jessica couple us
10
2026-06-27 via Nuitee
T
Teresa solo_traveller gb
10
Best Mercure we have stayed in and we’ve stayed in a lot over the years at home and abroad.
Pros:

Fabulous hotel ! Staff very helpful and friendly. Great Breakfast - had everything you could wish for ! Beautiful sun terrace. Honestly - could not find any fault whatsoever - would definitely stay there again when we next go back which we will as we have family nearby.

Cons:

Nothing !

2026-06-26 via Nuitee
H
Henderson couple gb
6
2026-06-23 via Nuitee
E
Elena couple cy
10
2026-06-22 via Nuitee
P
P6016VDcatherinem Family
10
Great dog friendly hotel.
Pros:

I have just enjoyed a lovely few days at this hotel. The staff are very friendly, the rooms are comfortable and the food is very good. We had my parents dog with us. The hotel is deal for four legged friends as there is a nice front garden where they could have a scamper.

2026-06-21 via Tripadvisor
C
chris solo_traveller gb
9
Excellent
Pros:

Helpful staff, and excellent breakfast

2026-06-21 via Nuitee