Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Missing amenities

Categories

Cleanliness
7.7
Multiple mentions of dirty blankets and hair left in the shower indicate some issues with cleanliness.
Service
9.1
Positive feedback regarding staff being helpful and accommodating.
Location
9
Many reviews highlight the great location close to restaurants and attractions.
Room Quality
7.7
Issues with the small room size and temperature management mentioned in reviews.
Amenities
8
Amenities were generally viewed positively, but noted some missing essentials.
Value for Money
8.7
Several reviews mentioned it being a good value for money despite some negatives.
Food and Beverage
7.2
Missing items like milk and poor kitchen stocking noted.
Overall Experience
8.2
Mixed reviews overall but highlighted a decent stay with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:03

Property Description

Stunning Waterfront Location
Enjoy picturesque views over the marina at the vibrant inner harbour area in Napier.

Convenient Amenities
Unwind in a 2-person spa bath, stay connected with free unlimited WiFi, and explore nearby dining and entertainment options.

Dining with a View
Experience waterfront dining at The Water Bar Restaurant/Bar, offering a great selection of menus and entertainment options.

To book your stay at Bluewater Hotel Hawke’s Bay, contact us now!

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.
Please note that we do not take American Express or Diners Club credit card.

Please notify the property in advance of your expected time of arrival using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for NZD 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1194 reviews
Cleanliness: 7.7
Service: 9.1
Location: 9
Room Quality: 7.7
Amenities: 8
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
M
Marion • couple • nz
10
2026-07-25 • via Nuitee
M
Mark • solo_traveller • nz
2
Bad first impression.
Pros:

Great location

Cons:

First time visitor. The place was half full and they put me in the smallest cupboard sized room. Not a great way to make a first impression.

2026-07-24 • via Nuitee
T
Tony • solo_traveller • nz
8
2026-07-24 • via Nuitee
T
Tini • solo_traveller • nz
10
Pros:

Staff were easy to communicate with about required needs.

2026-07-23 • via Nuitee
P
Paul • couple • nz
10
2026-07-22 • via Nuitee
C
Callie • solo_traveller • nz
8
2026-07-21 • via Nuitee
T
The Tawnys • extended_group • nz
8
Pros:

good location, clean and quiet while being a few metres from an excellent little bar /restaurant. also other restaurants in vicinity.

2026-07-21 • via Nuitee
L
Leona • couple • nz
10
well rested
Pros:

everything was excellent easy check in. friendly staff. great views. close to eatery places. very quite. very clean and tidy. washing machine and dryer was a bonus. full kitchen stove oven full fridge. 2 TVs in lounge area and in main room. highly recommend our stay and for others.

2026-07-19 • via Nuitee
M
Marty • family_with_children • nz
9
We had a great stay will come back staff very nice and acccomdating
Pros:

It was great when we up graded from our small room.

Cons:

The room we had was a little small which was fine. Then someone decided to do there washing at 10.15pm which was not appropriate nothing to do with the staff but the guests!

2026-07-19 • via Nuitee
S
Shane • solo_traveller • nz
9
Pros:

Rooms big and spacious, being able to watch sunset from my bed was awesome 👌 just a 3minute walk to bar and restaurant 😀 👍

Cons:

Everything was good, will probably only ever stay in these rooms moving forward

2026-07-19 • via Nuitee
S
Sal • family_with_children • nz
2
Really disappointed. Feel like the entire booking.com advertisement of the room was entirely deceptive and misleading.
Pros:

Bedding was clean and comfortable.

Cons:

We booked a family room which ended up being a seperate cabin/shed on the edge of the car park. Completely detached from the hotel. Room was dark and cold. No extractor fan in bathroom so complete condensation on all walls, roof and floor after any shower. Black mould on shower wall. Water temperature fluctuated wildly. Main area consisted of kitchen, lounge and main bedroom. All jammed up in one tight space. Felt like this building has been plonked on the car park for them to make extra cash with no thought of quality of stay for guests. Booking said there would be an ensuite bathroom which there was not! Complementary toiletries were a joke. Bring your own.

2026-07-19 • via Nuitee
W
Warren • solo_traveller • nz
9
2026-07-16 • via Nuitee
S
Shelley • solo_traveller • nz
9
Pros:

Location of property.

2026-07-15 • via Nuitee
K
komene • solo_traveller • au
6
2026-07-15 • via Nuitee
M
Michelle • solo_traveller • nz
8
2026-07-15 • via Nuitee
N
Nigel • solo_traveller • nz
7
Come back again.
Pros:

Good views of the harbour. Walking distance to eateries.

2026-07-15 • via Nuitee
D
DAVID • couple • au
10
What a treat of great big spaces and luxury
Pros:

Amazing big space. Good staff. Amazing view

Cons:

A bit far from Napier. Restaurants.

2026-07-14 • via Nuitee
M
Melissa • family_with_children • nz
7
Pros:

The location was fantastic for us! The room size and view were good. Plenty of car parking. The lady in charge was lovely, she was absolutely amazing when we had an unusual issue that needed resolving.

Cons:

Unfortunately there was an issue with the fridge, which caused water to drip from the freezer compartment into the fridge making everything wet and water to leak onto the floor. The kitchen sink was very tiny which made doing the dishes a little awkward and the pillows weren't great.

2026-07-13 • via Nuitee
M
Michelle • solo_traveller • nz
9
Pros:

Good clean and affordable

2026-07-12 • via Nuitee
C
Carl • solo_traveller • nz
3
2026-07-12 • via Nuitee