Hilton London Heathrow Airport Terminal 5

Hotels
Hilton Hotels & Resorts
8 (1841 reviews)
Poyle Road Colnbrook , Hillingdon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Cons:
Poor breakfast service at times
Issues with fast charging station

Categories

Cleanliness
7.89
Clean and modern hotel.
Service
8.36
Super helpful staff, especially mentioned were Angel's efforts.
Location
8.4
Easy to get to, convenient for travel.
Room Quality
8.35
Rooms were clean and well-furnished, with good facilities.
Amenities
7.88
Included executive lounge and nice spa facilities.
Value for Money
7.84
Great value for the stay considering parking and included amenities.
Food and Beverage
7.39
Mixed reviews on restaurant service; breakfast was decent.
Overall Experience
7.86
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:28

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hilton London Heathrow Airport Terminal 5, just a stone's throw away from Windsor Castle. Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom.

Top-Notch Facilities
Unwind at the fitness centre, enjoy a meal at the on-site restaurant, or explore the lush garden. With a business centre, concierge service, and 24-hour front desk, every need is catered to seamlessly.

Perfect Location
Conveniently situated near London Heathrow Airport, this 4-star hotel offers easy access to nearby attractions like Thorpe Park. Start your day with a delicious breakfast before setting off on your adventures.

Book now for a luxurious stay at Hilton London Heathrow Airport Terminal 5.

Important information:

Taxi fares to the hotel can be high. Contact the property using the details found in the booking confirmation to arrange alternative transportation.

The airport shuttle service runs from 4:30 am to 11 pm. Fees apply.

Children under 16 years old are not allowed to use the spa facilities or hydrotherapy pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1841 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
Y
Yuhua family_with_children cn
10
挺好
Pros:

住宿都很满意,干净,透气

Cons:

酒店最好配有自己的接驳巴士

2026-07-03 via Nuitee
A
Ann Margaret family_with_children gb
9
2026-07-03 via Nuitee
M
Melanie family_with_children gb
10
Luxury
Pros:

There was nothing not to like

Cons:

Nothing

2026-07-03 via Nuitee
T
Tash couple gb
1
will never come again
Cons:

we were women in our room and in the middle of the night men in the next door interconnecting room tired coming into our room - we went to reception to ask to be moved and there was no room for us - and we had no sleep worrying someone nextdoor is going to get into our room

2026-07-02 via Nuitee
P
PapaSushi solo_traveller gb
8
2026-07-01 via Nuitee
F
Fay couple gb
7
2026-07-01 via Nuitee
A
ashley solo_traveller gb
6
Nice convenient location for airport, clean tidy standard Hilton really.
Pros:

Nice clean hotel and easy shuttle to airport

Cons:

Foods pricey for what it is.

2026-06-30 via Nuitee
S
Simon extended_group gb
1
Well below Hilton Standards. Slow service levels.
Pros:

Location only

Cons:

Slow check in. 90 minute wait for starters after order placed. No towels in spa. Air con not good. Poor management around dining area. Very slow service.

2026-06-29 via Nuitee
C
Claire solo_traveller gb
7
Pros:

The food was very good

2026-06-28 via Nuitee
S
Stephen couple gb
10
2026-06-28 via Nuitee
D
David couple us
10
Pros:

great room needed when we missed connected in Heathrow; had an excellent dinner in their restaurant and the room was large and coforting when we needed it the most; about 10 min away from Terminal 5

2026-06-28 via Nuitee
B
Baker solo_traveller gb
8
2026-06-27 via Nuitee
G
Gaby solo_traveller us
8
Pros:

Location, good food at the restaurant, nice pool

Cons:

Check-in took forever

2026-06-26 via Nuitee
C
Carolyn extended_group gb
8
2026-06-26 via Nuitee
S
Shahrukh solo_traveller bh
8
Pros:

Room are nice and big

Cons:

Charge parking

2026-06-26 via Nuitee
E
Eleni couple us
8
2026-06-26 via Nuitee
K
Kishor couple gb
8
2026-06-25 via Nuitee
P
PHILLIP couple gb
9
Clean, good staff and a good price to be close to Heathrow T5
Pros:

We've stayed there before and we were happy with the room, food and it was close to T5.

Cons:

Nothing

2026-06-24 via Nuitee
B
Butch couple us
10
Pros:

Did not have breakfast but LOVE the Starbucks!!!!

Cons:

Nothing!! We missed our flight and had to stay overnight. Luckily you had a room available. Everything was GREAT!!!
Actually turned a negative situation into a positive one. Thank You

2026-06-23 via Nuitee
N
najib couple ma
4
a déconseiller pour les personnes qui veulent visiter Londres
Pros:

le luxe de l'hotel

Cons:

loin de la ville

2026-06-22 via Nuitee