Hilton London Heathrow Airport Terminal 5

Hotels
•
Hilton Hotels & Resorts
8 (1952 reviews)
Poyle Road Colnbrook , Hillingdon , GB
+44 1753 686860

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Cons:
Poor breakfast service at times
Issues with fast charging station

Categories

Cleanliness
7.89
Clean and modern hotel.
Service
8.36
Super helpful staff, especially mentioned were Angel's efforts.
Location
8.4
Easy to get to, convenient for travel.
Room Quality
8.35
Rooms were clean and well-furnished, with good facilities.
Amenities
7.88
Included executive lounge and nice spa facilities.
Value for Money
7.84
Great value for the stay considering parking and included amenities.
Food and Beverage
7.39
Mixed reviews on restaurant service; breakfast was decent.
Overall Experience
7.86
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:28

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hilton London Heathrow Airport Terminal 5, just a stone's throw away from Windsor Castle. Indulge in air-conditioned rooms equipped with modern amenities and a private bathroom.

Top-Notch Facilities
Unwind at the fitness centre, enjoy a meal at the on-site restaurant, or explore the lush garden. With a business centre, concierge service, and 24-hour front desk, every need is catered to seamlessly.

Perfect Location
Conveniently situated near London Heathrow Airport, this 4-star hotel offers easy access to nearby attractions like Thorpe Park. Start your day with a delicious breakfast before setting off on your adventures.

Book now for a luxurious stay at Hilton London Heathrow Airport Terminal 5.

Important information:

Taxi fares to the hotel can be high. Contact the property using the details found in the booking confirmation to arrange alternative transportation.

The airport shuttle service runs from 4:30 am to 11 pm. Fees apply.

Children under 16 years old are not allowed to use the spa facilities or hydrotherapy pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 1952 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
J
John • solo_traveller • us
10
2026-10-17 • via Nuitee
A
Ahmed • couple • gb
6
2026-10-16 • via Nuitee
F
Fiona • extended_group • gb
9
Comfortable in a very convenient location
Pros:

Very clean, comfortable room, in a great location. 10 minutes from airport parking but so quiet, no plane noise at all

Cons:

We booked a family room (king size bed with a double sofa bed for our adult son), but the sofa bed was very uncomfortable. Probably would be okay for a child, not an adult

2026-10-15 • via Nuitee
W
Warrior67 • solo_traveller • gb
8
A good nights stay in a nice hotel
Pros:

The room was very clean and tidy.
Everything was there to have a good nights stay.
Close to Heathrow terminal but the sound proofing was excellent so no noise.
Lots of car parking.

Cons:

The directions to the hotel are a bit sketchy.
Better signage.
I got woken up by somebody knocking at my door late at night but that wasn't the hotels fault.
The parking is a bit tight.

2026-10-14 • via Nuitee
J
Jean • couple • gb
7
A good place to stay when flying early the next day. Reasonable cost for where it is. Very helpful staff.
Pros:

It’s near to the terminal. Nice facilities. Very helpful and friendly staff on reception, the spa and the maintenance man.

Cons:

Unfortunately I had to change the room I was in to start with because the air con wasn’t working properly.
But the receptionist staff, especially Donald were very helpful and moved me quickly to a room on the same floor so I could be near my aunt. I also appreciated the maintenance guy helping me solve the problem. Informed the reception staff knew the problem. He also helped me with moving my luggage. Thank you

2026-10-13 • via Nuitee
M
Marta • couple • gb
10
2026-10-12 • via Nuitee
C
Cecilia • solo_traveller • gb
8
2026-10-10 • via Nuitee
P
Paul • couple • gb
8
Last minute stay following delayed flight
Pros:

Convenient as needed Accom last minute

Cons:

It is not actually at terminal 5 as advertised

2026-10-10 • via Nuitee
M
Majab • couple • qa
4
وسط لندن ارخص منه
Pros:

لم يعجبني شي

Cons:

*وصلت الفندق الساعه 1:00 ظهر ودفعوني زياده علشان ادخل قبل الساعه3 العصر
* السعر المسحوب من البطاقه اكثر من السعر المكتوب في بوكنق

2026-10-10 • via Nuitee
T
Thilanga • couple • gb
9
2026-10-09 • via Nuitee
A
Ayla Dellaway • solo_traveller • nz
5
2026-10-09 • via Nuitee
O
Olusemire • solo_traveller • ng
6
Manageable
Pros:

Location

Cons:

Indoor facilities are not working and too old

2026-10-09 • via Nuitee
R
richard • solo_traveller • ca
7
2026-10-07 • via Nuitee
A
Ashley • solo_traveller • gb
10
Pros:

Room was nice and clean and a good size

Cons:

Location

2026-09-17 • via Nuitee
N
Nestor Jr • solo_traveller • gb
8
Pros:

Spa facilities

Cons:

None

2026-09-16 • via Nuitee
B
Bob • couple • au
9
2026-09-16 • via Nuitee
J
John • solo_traveller • gb
9
2026-09-13 • via Nuitee
J
JUN • solo_traveller • cn
10
2026-09-13 • via Nuitee
C
Chris • couple • gb
4
Don’t bother
Pros:

Not much

Cons:

Dirty rooms, shower wouldn’t work properly and bath tub wouldn’t drain. Dirty toenail clippings on the carpet. Over 30 mins to check in.

2026-09-13 • via Nuitee
B
Brian • couple • au
8
Should be better quality of service was average!
Pros:

Close to Heathrow Airport

Cons:

Food on arrival was limited!

2026-09-13 • via Nuitee