Grand Hôtel d'Orléans

Hotels
8.2 (864 reviews)
72 Rue Bayard , Toulouse , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Basic room amenities
Some noise issues

Categories

Cleanliness
7.45
Reports of basic cleanliness issues in some rooms, such as dirty carpets and basic bathrooms.
Service
8.95
Positive feedback about the staff's friendliness and attentiveness throughout multiple reviews.
Location
8.95
Highlights the hotel's excellent proximity to the city center and accessibility, consistently mentioned as a strong point.
Room Quality
7.45
Mixed reviews regarding room sizes and certain amenities; some complaints about room conditions.
Amenities
7.95
Basic amenities available, but some specific needs (like fridges) were noted as missing.
Value for Money
7.95
Prices considered moderate for the location, though some argue specific offerings, like breakfast, may not be worth it.
Food and Beverage
8.95
Breakfast received very positive remarks regarding quality and selection; slight negatives about prices.
Overall Experience
7.95
Overall enjoyment of the stay, with some noted dissatisfaction regarding noise and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:23

Property Description

Convenient Location

Located in Toulouse, this 3-star hotel is situated opposite the Toulouse-Matabiau and Marengo SNCF Train Stations. Guests can easily explore the city with various transportation options right at their doorstep.

Comfortable Accommodation

The hotel offers air-conditioned guest rooms with modern amenities such as free Wi-Fi access and satellite TV. Each room is uniquely decorated and equipped with a kettle, private bathroom, and some even feature a coffee machine and courtyard view for added comfort.

Dining and Relaxation

Indulge in regional cuisine at the hotel's restaurant or unwind with a drink at the bar. Guests can also take a leisurely stroll in the hotel garden or catch up on the latest news with complimentary newspapers.

Book your stay now at the Grand Hotel d’Orléans for a memorable experience in Toulouse.

Important information:

Please note that for bookings of more than 3 rooms, different policies and additional fees may apply. Please contact the property for more information.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 864 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 7.95
J
Jean • solo_traveller • fr
9
Pros:

L'emplacement par rapport à la gare

Cons:

Rien

2026-05-30 • via Nuitee
S
Sibylle • couple • ch
7
Pros:

Die Lage ist top! Es hat eine Klimaanlage. Die Dame am Empfang war sehr freundlich.

Cons:

Der Teppichboden im Zimmer war fleckig, die Wände im Badezimmer blätterten ab und es hatte nur ein ganz kleines Fenster zum Hof hinaus.

2026-05-30 • via Nuitee
M
Michael • couple • ch
9
Super Aufenthalt
Pros:

Gute Lage, super Frühstück, freundliches Personal

2026-05-30 • via Nuitee
L
Louis • couple • ca
10
Excellent endroit bien situé et très agréable
Pros:

Endroit très bien situé

Cons:

Rien

2026-05-30 • via Nuitee
C
Chiyomi • couple • jp
7
駅近で予約！
Pros:

駅から近い
スタッフが親切

Cons:

冷蔵庫が無い
朝食が簡素
ミネラルウォーターが、一本だけ。
夏は辛い

2026-05-29 • via Nuitee
R
Rafael • couple • es
9
Excellent relacio qualitat preu. Esmorzar de molta qualitat respecte al hotels de
Pros:

La atenció rebuda. Molt bon tracte i un esmorzar per sobre de les meves expectatives. Tot molt cuidat i no hi faltave res.

Cons:

Es un establiment antic que s’esforcen per mantenir pero li calen algunes reformes.

2026-05-28 • via Nuitee
K
Kathryn • solo_traveller • fr
9
I will definitely come back to this hotel.
Pros:

The location is perfect for Matabiau train and bus stations. An easy 10 minute walk to the centre of Toulouse.
The internal architecture is really interesting and the reception staff were incredibly friendly.

Cons:

Not applicable

2026-05-28 • via Nuitee
L
Loek • extended_group • be
9
2026-05-27 • via Nuitee
A
Annie • couple • fr
10
Pros:

Tout

2026-05-27 • via Nuitee
A
Antoinette • extended_group • mt
7
Pleasant. Great break.
Pros:

Good location. Clean.
Organized.

Cons:

Staff did not all understand English but we did manage.
No fridge in the room. No milk for coffee.

2026-05-26 • via Nuitee
E
Eric • solo_traveller • ca
6
Moyen mais sympa !
Pros:

Bouteille d’eau offerte merci ! La décoration et stationnement facile 💝

Cons:

Matelas très dur inconfortable/ sensation d’être au sol ‘🤬😱 ménage d’aspirateur qui cogne ta porte de chambre pour te réveiller a 9:30 quand tu affiches ne PAS déranger ! 🤬😡

2026-05-26 • via Nuitee
C
Chiyomi • couple • jp
6
まあまあ
Pros:

駅から近い。
三ツ星ホテルとしては朝食が良い。
自分でたまご料理を作れる。
オレンジジュースマシンがある
部屋が広い
スタッフが感じ良い
荷物を預かってくれる

Cons:

冷蔵庫がない。
水が1本だけしかなく追加がない

2026-05-26 • via Nuitee
M
Morris • solo_traveller • ie
8
2026-05-24 • via Nuitee
Y
Yasmin • solo_traveller • gb
10
Pros:

Nice quiet location. Ready from the train station, 3 min walk away.

Cons:

Nothing

2026-05-23 • via Nuitee
O
Olivier • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

J'ai la chambre 113, donc au 1er étage

Le concierge m'envoie au 3e étage

Pas de coffre fort

Pas.de contact "humain" au petit déjeuner

Je me débrouille tout seul

Machine à en panne, obligé de revenir 2 fois car il n'y avait plus d'eau

Bacon "cramé"

On me lève la table quand je vais à la la machine à café

aucun discernement professionnel

2026-05-22 • via Nuitee
V
Virginie • solo_traveller • fr
3
Moyen
Pros:

L’emplacement

Cons:

La chambre petite et sans fenêtre

2026-05-22 • via Nuitee
K
Kader • solo_traveller • fr
9
2026-05-22 • via Nuitee
E
Eva • couple • se
9
Pros:

Centralt läge. Trevligt med ett gammalt hotell som behållit den gamla layouten men helt moderniserat inredningen. Smakfullt.

2026-05-20 • via Nuitee
M
Marina • solo_traveller • cz
9
Pros:

We had two rooms, and they offered very different experiences. Twin room 212: very spacious, bathroom was large was well. Facing the street in front of the hotel, and even had an extra couch.

Cons:

Double room 114: the room was very small, and the window faced an alleyway. The window was right on top of the bed, and the curtain was transparent. The light would wake you at 5 am.

2026-05-19 • via Nuitee
C
Constance • solo_traveller • fr
8
2026-05-17 • via Nuitee