Kaya Belek

Hotels
9.4 (1075 reviews)
Uckum Tepesi , Belek , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, helpful and professional staff (many named and thanked)
Excellent food variety and quality (large buffet, positive mentions)
Multiple pools, beach access and strong entertainment/animation
Clean rooms and effective housekeeping
Quiet, seaside location suitable for families
Cons:
Older building and some rooms not renovated (furniture/finishings dated)
Minor maintenance issues (squeaky floors, sticking balcony doors)
Occasional small service lapses (e.g., shower gel not checked/refilled)
Limited ice cream flavour options and a request for more tea varieties

Categories

Cleanliness
9.2
Generally praised (guests repeatedly mention clean rooms and attentive maids), with a few minor service lapses reported (e.g., shower gel not checked/refilled).
Service
9.9
Outstanding staff performance is a recurring theme: many guests name and thank reception, security and CRM staff, report quick, helpful responses (lost item recovered), and describe personnel as friendly and professional.
Location
9.5
Excellent seaside location and private beach; quiet surroundings praised and noted as convenient for families and relaxation.
Room Quality
8.4
Mixed feedback: some found rooms good and clean, but several guests note the building/rooms are older, furniture not renovated, squeaky floors and sticking balcony doors—reducing the perceived room standard.
Amenities
9.5
Strong amenities: multiple swimming pools, animation/entertainment teams, beach access and extensive outdoor areas are frequently highlighted and enjoyed by families.
Value for Money
9.4
Perceived as good value—guests explicitly state the stay was 'worth every penny' and express intent to return, reflecting high perceived value.
Food and Beverage
9.6
Very positive comments about food variety and quality (large buffet selection, praised dishes and honey); a few minor wishes (more ice cream flavours, more tea options) but overall excellent.
Overall Experience
9.7
Consistently excellent overall impressions: many enthusiastic recommendations, repeat-visit intent, and gratitude toward staff and entertainment make the overall experience highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:41

Property Description

Luxurious Beachfront Property
Located on the seafront, Kaya Belek boasts a 300-metre long private beach, 2 outdoor pools, a heated indoor pool, children’s pool, and 5 water slides. The spa centre with a sauna and Turkish bath offers ultimate relaxation.

Elegant Rooms with Spectacular Views
The modernly decorated rooms feature a flat-screen TV, air conditioning, and private bathroom. Enjoy a garden-view balcony in each room along with complimentary Wi-Fi.

Culinary Delights and Refreshing Beverages
Indulge in a variety of dining options at the main restaurant with open buffet meals or try the barbecue, Italian, and Far East cuisine at the à la carte restaurants. Quench your thirst at any of the 5 on-site bars.

Book your stay at Kaya Belek to experience a perfect blend of luxury and comfort by the sea!

Important information:

All local alcoholic and nonalcoholic drinks are free of charge for 24 hours. Imported drinks, freshly squeezed fruit juices and bottled drinks are subject to an extra charge.

Please note that guest must be a holder of a credit card used for the payment.

Please note that the Golf Club is closed on the following dates:
( 01.07 - 10.07, 05.08 - 15.08, 17.09 - 30.09 )Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AYT

Location

Guest Reviews

9.4
Based on 1075 reviews
Cleanliness: 9.2
Service: 9.9
Location: 9.5
Room Quality: 8.4
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 9.6
Overall Experience: 9.7
C
Can • family_with_children • ca
10
Very nice place to stay if you like beaches or want a good place for all age groups
Pros:

This place is way above the norm for food at an all inclusive. Every night, the main food was different, they did not recycle food and then man at guest relations,Serkan Sapmazturk was very helpful. He helped us know about the multiple daily events happening at the hotel for both adults and kids.

Cons:

No complaint

2026-08-29 • via Nuitee
F
Ferenc • extended_group • hu
10
2026-08-29 • via Nuitee
B
Begüm • solo_traveller • be
10
Price-performance hotel, mainly kid focussed
Pros:

I like the staff in the hotel, who were always very friendly and helpful for any requests inc main restaurants, pool & beach bars.
Mr Serkan has informed us daily about the hotel program and asked if we have any requests. This was the first time I have experienced in a 5 star hotel - we felt very welcomed and valued.

The food for such a big hotel was a good quality & variety. There were also many options at the beach bar. The drinks service at the beach (right hand side) was extremely good - thanks to Gülperi.

Animation team was excellent, very entertaining but not insisting. I enjoyed the aqua fitness & execution of the shows at the theatre.

The room was big enough and was clean. Cleaning was significantly improved after complaint. The rooms should include slippers, a small make-up mirror in bathrooms and a drying rack in balconies.

Spa area was well executed. Their package including hammam & mix massage is highly recommended. I strongly suggest to include a “no-talking sign” in the relax room - there was people speaking on the phone and with each other in the relax room. I could not enjoy the area after having a 2h treatment. I also recommend including sweets or additional drinks (e.g sprite) in the spa area. This is so common in any SPA facilities in Asia to increase the blood pressure after a treatment.

Cons:

The quality of non-alcoholic drinks was disappointing. The coffee taste was not good - even a typical turkish coffee. Non-dairy milc options were limited - only lactose free and soy milc. There should be a non-alcoholic beer service at least in the lobby bar. Those are very standard in several 4 and 5* hotels in Turkey. The new generation (millenials and Gen S) does not consume heavily alcohol. Coffee and other non alcoholic beverages should be improved if you want to target these people.

Gym equipment is sufficient but there is no proper AC. I could not train properly because of this. I also recommend implementing GYM and Sauna area 16+ (common in EU & Asia).

The towel service is inconsistent. They sometimes exchange towels at the end of the day, sometimes the staff claims no exchange after 6 pm. I basically took a new towel for myself from the sauna area as the staff declined exchanging mine. I also occupied a standard room just myself. It is a bit strange to receive a single towel for the complete room, whereas families paying almost the same price can get many towels for a single room.
Also, the towel service starts at 8 am, so if you are an early swimmer like me and check in after 6 pm like, you may not have a towel.

2026-08-29 • via Nuitee
N
Nadim • family_with_children • fr
10
Pros:

Excellent séjour, avec un accueil chaleureux et un service irréprochable. Une équipe très attentionnée et professionnelle.

La chambre mériterait une rénovation, notamment le mobilier et la salle de bain.

Nous reviendrons avec plaisir pour le service agréable, l’excellent emplacement de l’hôtel, les équipements extérieurs et de la qualité des spectacles.

2026-08-28 • via Nuitee
E
Emrah Erol • couple • de
9
2026-08-27 • via Nuitee
I
Ibrahim • couple • sa
10
Wonderful stay I would repeat it again
Pros:

The staff were so friendly and caring , the food was exceptional one of the best I have tried

2026-08-27 • via Nuitee
S
Sezan • couple • us
10
2026-08-26 • via Nuitee
E
Emirhan • couple • ro
10
Pros:

Her şey çok iyiydi, Serkan bey başta olmak üzere tüm çalışanlar çok ilgiliydi. Gönül rahatlığıyla tercih edebilirsiniz

2026-08-25 • via Nuitee
K
kilani • couple • qa
10
2026-08-25 • via Nuitee
N
Najeeb • solo_traveller • jo
1
2026-08-24 • via Nuitee
N
Natalia • family_with_children • ua
10
Great stay and great food
Pros:

Good, staff, clean

Cons:

Very old building, furniture, room door was closing with difficulties, overall everything needs renovation

2026-08-24 • via Nuitee
Сергеева • solo_traveller • az
10
Pros:

Хотим поблагодарить Серкан бея и Всю команду за прекрасный отдых в отеле Kaya Belek. Нам действительно очень понравилась атмосфера, высокий уровень сервиса, организация вечеров и мероприятий — видно, что команда вкладывает большой труд, чтобы гостям было комфортно и интересно. Отдельно отметим, что питание в основном ресторане было на очень высоком.

2026-08-23 • via Nuitee
S
Servo83 • family_with_children • de
9
Pros:

Sehr freundlicher Empfang! Vor allem das Duo Shapagat und Şüheda - sie sind überall und fragen stets, ob alles nach Wunsch verläuft!! Das nenn ich Gästebetreuung ;) CheckIn ohne Stress! Zimmer sind groß und komfortabel. Angebote sind genug vorhanden. Zum Abschied nimmt sich CRM Manager Serkan auch gerne Zeit und reflektiert mit den Gästen den Aufenthalt. Man bekommt dadurch einen schönen abgerundeten Abschied, was die Freude auf ein Wiederseheb deutlich erhöht hat!

Cons:

Hotels kommen auch mal in die Jahre - aber das hohe Niveau dieses Hotels schafft es, dass man darüber hinwegsehen kann. Irgendwann ist es auch wieder auf dem neuesten Stand.

2026-08-23 • via Nuitee
M
Mehmet Kursat • family_with_children • lu
8
2026-08-23 • via Nuitee
M
Mert Nizami • couple • tr
10
2026-08-23 • via Nuitee
A
Andras • family_with_children • hu
10
Jövőre szeretnék visszajönni
Pros:

Fantasztikus konyha és a lakosztály, programok és a tengerpart

Cons:

Penészes volt a fal

2026-08-23 • via Nuitee
I
Iordache • solo_traveller • ro
10
2026-08-23 • via Nuitee
E
Ercüment • couple • nl
10
Herşey gerçekten mükemmeldi.
Pros:

Herşeyi beğendim

Cons:

-

2026-08-22 • via Nuitee
O
Onur • family_with_children • tr
10
Pros:

Mini club çok başarılıydı yemekler de çok güzeldi

2026-08-20 • via Nuitee
K
Kawtar • family_with_children • ma
8
It was really great, specially if you have children
Pros:

I liked everything except the matress which incomfortable , and the buffet good but they are doing same thing everyday

2026-08-20 • via Nuitee