Kaya Belek

Hotels
9.4 (1103 reviews)
Uckum Tepesi , Belek , TR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, helpful and professional staff (many named and thanked)
Excellent food variety and quality (large buffet, positive mentions)
Multiple pools, beach access and strong entertainment/animation
Clean rooms and effective housekeeping
Quiet, seaside location suitable for families
Cons:
Older building and some rooms not renovated (furniture/finishings dated)
Minor maintenance issues (squeaky floors, sticking balcony doors)
Occasional small service lapses (e.g., shower gel not checked/refilled)
Limited ice cream flavour options and a request for more tea varieties

Categories

Cleanliness
9.2
Generally praised (guests repeatedly mention clean rooms and attentive maids), with a few minor service lapses reported (e.g., shower gel not checked/refilled).
Service
9.9
Outstanding staff performance is a recurring theme: many guests name and thank reception, security and CRM staff, report quick, helpful responses (lost item recovered), and describe personnel as friendly and professional.
Location
9.5
Excellent seaside location and private beach; quiet surroundings praised and noted as convenient for families and relaxation.
Room Quality
8.4
Mixed feedback: some found rooms good and clean, but several guests note the building/rooms are older, furniture not renovated, squeaky floors and sticking balcony doors—reducing the perceived room standard.
Amenities
9.5
Strong amenities: multiple swimming pools, animation/entertainment teams, beach access and extensive outdoor areas are frequently highlighted and enjoyed by families.
Value for Money
9.4
Perceived as good value—guests explicitly state the stay was 'worth every penny' and express intent to return, reflecting high perceived value.
Food and Beverage
9.6
Very positive comments about food variety and quality (large buffet selection, praised dishes and honey); a few minor wishes (more ice cream flavours, more tea options) but overall excellent.
Overall Experience
9.7
Consistently excellent overall impressions: many enthusiastic recommendations, repeat-visit intent, and gratitude toward staff and entertainment make the overall experience highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:41

Property Description

Luxurious Beachfront Property
Located on the seafront, Kaya Belek boasts a 300-metre long private beach, 2 outdoor pools, a heated indoor pool, children’s pool, and 5 water slides. The spa centre with a sauna and Turkish bath offers ultimate relaxation.

Elegant Rooms with Spectacular Views
The modernly decorated rooms feature a flat-screen TV, air conditioning, and private bathroom. Enjoy a garden-view balcony in each room along with complimentary Wi-Fi.

Culinary Delights and Refreshing Beverages
Indulge in a variety of dining options at the main restaurant with open buffet meals or try the barbecue, Italian, and Far East cuisine at the à la carte restaurants. Quench your thirst at any of the 5 on-site bars.

Book your stay at Kaya Belek to experience a perfect blend of luxury and comfort by the sea!

Important information:

All local alcoholic and nonalcoholic drinks are free of charge for 24 hours. Imported drinks, freshly squeezed fruit juices and bottled drinks are subject to an extra charge.

Please note that guest must be a holder of a credit card used for the payment.

Please note that the Golf Club is closed on the following dates:
( 01.07 - 10.07, 05.08 - 15.08, 17.09 - 30.09 )Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AYT

Location

Guest Reviews

9.4
Based on 1103 reviews
Cleanliness: 9.2
Service: 9.9
Location: 9.5
Room Quality: 8.4
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 9.6
Overall Experience: 9.7
W
Wesam • family_with_children • jo
10
Pros:

Everything thing is nice especially smile of staff and high quality services.

2026-10-31 • via Nuitee
K
Kamil • couple • pl
8
2026-10-29 • via Nuitee
V
Vincenzo • family_with_children • be
10
2026-10-28 • via Nuitee
D
Damir • family_with_children • gb
10
2026-10-28 • via Nuitee
E
Entela • family_with_children • sg
5
Cons:

Hôtel délabré

2026-10-28 • via Nuitee
P
Peter • couple • ch
10
Good value for money
Pros:

* Very good food with plenty of variety. The desserts were beautifully presented and of excellent quality, and there was a great selection of fresh fruit.
* Being able to rent a wheelchair at the hotel was a huge help for our family. Although it was not in the best condition, it made all the difference when my father's mobility unexpectedly deteriorated. Without it, our holiday would have been ruined. This is the main reason I'm giving the hotel a 10.
* Friendly and helpful staff who listened to our requests and did their best to accommodate them throughout our stay.
* Bathrobes, slippers, a minibar and beach towels were all provided.
* A lovely warm indoor pool.
* A nice outdoor playground for children.
* A couple of self-service coffee machines serving excellent freshly ground coffee with real milk.
* Milk was always available in the lobby or restaurant.
* No steps inside the rooms on the 1-st floor.
* A spacious room with three proper beds.
* Despite the hotel being scheduled for renovation, all facilities remained open and operational.
* Overall, good value for money, especially considering the affordable price.

Cons:

* Poor soundproofing between rooms. On several nights, noise from neighbouring guests kept us awake.
* Cigarette smoke. There is a huge smoking section in the restaurant, and smoking is allowed on all balconies, making it difficult to escape the smell.
* We booked two rooms and requested well in advance that they be close to each other. Unfortunately, we were only given rooms on the same floor, quite far apart. The first three rooms we were offered also failed to meet our main requirements: being close to the lift and having no steps inside.
* No proper blackout curtains. The rooms were already very bright after 7 am, and the curtains themselves were partially detached and left hanging throughout our stay.
* Loud evening entertainment until 11 pm. It was practically impossible to fall asleep before it finished.
* Small, overcrowded lifts with long waiting times. We often ended up taking the stairs, while my elderly parents had to wait in line for a lift.
* Extremely firm, springy mattresses that felt almost as hard as wood.
* No showers, changing rooms or toilets directly in the indoor pool area. To reach them, you have to walk along a long, cold corridor.
* The only way to reach the beach and outdoor pools is through the paid children's playroom area. There is also just one entrance to the hotel from the pool and garden side, which is very inconvenient.
* The hotel is definitely in need of a major renovation.

2026-10-26 • via Nuitee
O
Oleg • couple • md
10
2026-10-26 • via Nuitee
H
Hussein • extended_group • de
10
2026-10-24 • via Nuitee
D
Dania • family_with_children • fr
10
2026-10-24 • via Nuitee
A
ajam • family_with_children • iq
10
2026-10-24 • via Nuitee
M
Marat • couple • ru
10
Great for enjoying your vacation, spacious room, attentive staff
Pros:

Close to the airport, super attentive staff, good value for money. Overall great

Cons:

Some guests are smoking in the rooms and ventilation brings the smell to the corridors and room premises. Staff could be more strict about smoking.

Hotel needs some renovation, but everything is perfectly functioning.

2026-10-24 • via Nuitee
A
Aqtash • couple • jo
9
2026-10-23 • via Nuitee
A
Antoine • family_with_children • ch
10
2026-10-23 • via Nuitee
Георгий Сидорин • couple • by
10
2026-10-23 • via Nuitee
V
Vladislav • solo_traveller • ge
10
Pros:

Everything

2026-10-22 • via Nuitee
D
Dmitrii • family_with_children • de
4
I would not recommend it
Pros:

Friendly and welcoming staff — not everyone, of course, but overall, the staff leaves a good impression

Cons:

This hotel is nowhere near a five-star standard. Perhaps it was 20 years ago, but today it barely qualifies as a decent four-star hotel.

Everything is old, worn out, cracked, broken, or poorly patched up. The hotel is also badly designed, with uneven surfaces and plenty of places to trip.

Someone had defecated in a beach changing cabin, and it wasn’t cleaned for an entire week, making it unusable.

We checked in as three guests, yet it took two days to get a third set of bathrobes, slippers, and other essentials.

Overall, the hotel is outdated, poorly maintained, and completely fails to meet its advertised standards. I would not recommend it.

2026-10-20 • via Nuitee
E
Enikő • family_with_children • at
10
Pros:

Nagyon jó helyen van, tiszta, tele programokkal így rosszabb idő esetén sem unatkoztunk. Étel-ital választék bőséges, kedves a személyzet. Jól éreztük magunkat.

Cons:

A beltéri játszóház egy másik épületben van, így ha esik az eső akkor nincs nyitva.

2026-10-19 • via Nuitee
P
Paolo • extended_group • it
9
Profondamente rilassante
Pros:

La bellezza del luogo, la grandissima quantità di servizi inclusi nel prezzo, la qualità e la varietà del cibo, la tariffa "all inclusive" che permette di fare tutto in modo più rilassato, la gentilezza del personale.

Cons:

Benché nell'insieme la struttura sia molto bella, ci sono qua e là alcuni difetti che in in un hotel a 5 stelle non ci si aspetta di trovare. Per esempio, la porta del frigo bar era rotta e quando l'ho aperto per la prima volta mi è rimasta letteralmente in mano. Quando ho tolto il caricatore del telefono dalla presa a muro, questa è venuta via insieme a tutti gli interruttori della luce (anche se poi sono riuscito a rimettere tutto a posto). La sedia era troppo bassa rispetto alla scrivania, il che rendeva scomodo scrivere al computer. Qua e là, soprattutto nel bagno, la vernice era un po' scrostata e sulla scrivania c'erano alcune macchie che non venivano via. Anche le tovaglie del ristorante a volte avevano qualche macchia. Infine, diversi membri dello staff, pur molto gentili, hanno difficoltà a comunicare perché non sanno quasi nulla di inglese.
Comunque, si tratta di problemi minori, che nulla tolgono alla bellezza complessiva del soggiorno.

2026-10-19 • via Nuitee
R
Rozmann • family_with_children • hu
6
2026-10-18 • via Nuitee
D
Del1ac • family_with_children • ro
10
2026-10-17 • via Nuitee