Browns Downtown Hotel

Hotels
8.9 (3989 reviews)
Rua Dos Sapateiros 69-79 , Lisbon , pt
+351 21 343 1391

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern amenities
Stylish rooms
Cons:
Noisy environment
Bathroom odor
Small room size

Categories

Cleanliness
8.31
Some guests mentioned odor issues in the bathroom which lowered the cleanliness perception.
Service
9.28
Most guests praised the staff for being friendly and helpful.
Location
9.32
The hotel is in a very good location near attractions and restaurants, well-received by guests.
Room Quality
8.77
Some guests found the rooms small and experienced temperature discomfort.
Amenities
8.8
Guests appreciated the modern facilities and free coffee and cookies.
Value for Money
8.76
The hotel offers good value considering its location and amenities.
Food and Beverage
8.81
No specific feedback on food, treated as standard quality for this hotel tier.
Overall Experience
9.18
Guests had a positive overall experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern Amenities

Stay in trendy rooms at Browns' Downtown with hi-tech work stations featuring iMac computers and free Wi-Fi. Enjoy individually decorated rooms with coffee stations and flat-screen TVs.

Stylish Accommodations

Experience a tasteful blend of textures and colors in stylish rooms with wooden floors and contemporary furniture. Each room boasts air conditioning and a private marble bathroom for ultimate comfort.

Convenient Location

Located in Lisbon's historic downtown, our hotel is within walking distance to Rossio Square, São Jorge Castle, and the famous tram stop number 28. Explore the nearby Bairro Alto restaurants and Baixa Chiado shopping district easily. Book now for a memorable stay at Browns' Downtown Hotel.

Important information:

Please note that the buffet breakfast is served every morning at the Brown's Brasserie between 7:30 and 11:00.

Please note that reservations for more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3989 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
E
Esma • solo_traveller • tr
9
2026-07-25 • via Nuitee
C
Christina • solo_traveller • at
8
2026-07-25 • via Nuitee
N
Nehorai • couple • il
8
2026-07-24 • via Nuitee
S
Sajawal • couple • om
10
2026-07-24 • via Nuitee
P
Patel • solo_traveller • sg
10
2026-07-24 • via Nuitee
A
amandine • couple • fr
9
Pros:

Établissement vraiment top ! Bien situé, personnel impeccable, chambre propre et bien décoré.

Cons:

Le seul soucis est le bruit le matin, nous avons dû mettre des boules quies la seconde nuit pour éviter ce soucis au réveil.

2026-07-24 • via Nuitee
M
Marlon • solo_traveller • gb
9
Pros:

Great location.
Great value for money.
Staff were very friendly.
Nice design features.
Comfortable bed.
Free water and fridge to keep it icey cold.
Tea and coffee.
Welcome cocktail and pasteis de nata.
Friendly staff giving very authentic quality food recommendations.

Cons:

Can't think of much.

2026-07-24 • via Nuitee
B
Bechthold • solo_traveller • de
9
2026-07-23 • via Nuitee
M
Marin • solo_traveller • hr
10
Pros:

Excellent location one street away from Rua Augusta with modern rooms.

2026-07-22 • via Nuitee
L
Lanxia • couple • se
9
Highly recommend
Pros:

Great location，friendly staff，clean room!

Cons:

Smell slightly sweaty socks at our room， no idea other room.

2026-07-21 • via Nuitee
M
Mark • couple • us
10
Perfect location close to everything
Pros:

Great location, modern rooms and good AC

Cons:

Nothing

2026-07-21 • via Nuitee
S
Sebastian • couple • si
10
2026-07-21 • via Nuitee
M
Marie • couple • de
10
2026-07-20 • via Nuitee
T
taylor • extended_group • gb
9
2026-07-19 • via Nuitee
K
Kelly • couple • il
10
Nous avons fait 2 Sheraton avant. Le brown est 100 fois mieux qu’un hôtel 5 étoiles
Pros:

L’accueil, la beauté de la chambre et de l’hôtel, l’ambiance en l’emplacement est parfait

Cons:

Rien à dire de négatif.

2026-07-19 • via Nuitee
G
Guðrun Sigrún • couple • is
8
Cons:

Baðherbergið mjög lítið

2026-07-19 • via Nuitee
S
Sendhil • couple • gb
6
Pros:

Staff very helpful and hotel in a good position to centre

Cons:

Room size to small and shower very poor and no windows in room with poor lighting

2026-07-19 • via Nuitee
Y
Yesieniia • couple • ua
9
2026-07-19 • via Nuitee
R
rosie • solo_traveller • gb
10
Excellent could not be better placed to see everything
Pros:

Did not have breakfast but the room was lovely very comfortable location great

Cons:

Nothing to not like

2026-07-18 • via Nuitee
J
Julie • couple • fr
9
2026-07-18 • via Nuitee