Hotel Santika Premiere Malang

Hotels
Santika Premiere
8.6 (699 reviews)
Jl. Letjen Sutoyo No. 79 , Malang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great service
Excellent breakfast variety
Good location
Cons:
Bathroom cleanliness issues
Slow Wi-Fi
Breakfast pricing for kids

Categories

Cleanliness
7.65
Some reviews mentioned the bathroom needing renovation or being dated.
Service
9.15
Consistently praised as polite, helpful, and accommodating.
Location
8.65
Positive comments about the strategic location near city center, with some mentions of it being a bit far for some.
Room Quality
8.65
Rooms are described as comfortable and spacious.
Amenities
8.15
Facilities described as good, with some mentions of minor issues like thin toilet paper.
Value for Money
8.65
General satisfaction about the value, but some mentioned breakfast pricing for kids as overpriced.
Food and Beverage
9.15
Breakfast options and quality received high praise, with minor feedback on bathroom amenities.
Overall Experience
8.75
Overall satisfaction with a strong recommendation from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Convenient Location: Hotel Santika Premier Malang is strategically positioned in Malang, offering easy access to both the airport and popular attractions like Taman Safari Pandaan.

Luxurious Amenities: Enjoy the outdoor pool and in-room spa treatments for a relaxing stay. The modern rooms feature flat-screen TVs, minibars, and private balconies with scenic views.

Excellent Services: Stay connected with free WiFi, stay fit at the fitness centre, and dine at Teracota Café offering a range of delicious dishes. With laundry services, a business centre, and 24-hour room service, your comfort is our priority.

Experience a blend of comfort and convenience at Hotel Santika Premier Malang. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 699 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.75
D
Danny family_with_children nl
7
Prima
Pros:

Rustige locatie in Malang. Weg van de drukte. Faciliteiten goed.

Cons:

Douchen in douchebak met gordijn niet van deze tijd. En de douche was niet echt schoon helaas.

2026-07-11 via Nuitee
B
Barbara Agrez solo_traveller si
10
Great service, insane value for the money
Pros:

The staff were incredibly kind and attentive from the moment we checked in. They assured as a print for the train tickets, they offered us to rent bikes, stored our luggage...
The rooms were clean and comfortable.
The breakfast was huge, generous and tasty.

Cons:

Nothing to dislike, I wish we stayed more days to enjoy the breakfast, gym and pool.

2026-07-10 via Nuitee
A
Asa White solo_traveller us
8
A Decent Hotel with A Great Location in Malang.
Pros:

A decent hotel to stay in Malang, the location was great. The food was okay, okay breakfast buffet. The room was clean and well maintained which we appreciate. Our entire 4 days stay was great, no complaints.

Cons:

None

2026-07-09 via Nuitee
M
Monepi Motlanthe family_with_children za
10
2026-07-09 via Nuitee
T
Tyrone couple gb
10
2026-07-08 via Nuitee
B
Bening Rahimi solo_traveller id
10
2026-07-05 via Nuitee
E
Erik family_with_children us
10
Extremely clean, great service and phenomenal breakfast
Pros:

Extremely clean, great service and phenomenal breakfast

Cons:

Nothing

2026-07-01 via Nuitee
T
Torsten couple de
9
Pros:

Freundliches Personaö

Cons:

Das Zimmer war ok. Das Bad allenfalls befriedigt.
Duschvorhang geht garnicht. Die Temperatur beim Duschen lies sich wegen defekten Wasserhahn nicht regulieren

2026-06-25 via Nuitee
H
Huda extended_group my
9
2026-06-23 via Nuitee
P
Paloma solo_traveller es
9
Pros:

Es un hotel muy completo, piscina con agua fresca, restaurantes dentro del hotel, zonas limpias. Hotel limpio y bonito. El servicio está muy pendiente de ti y te ayuda en todo con todas las facilidades. Casi como un hotel de 5*. Todas las habitaciones tienen balcón. Ascensor con tarjeta de acceso que te lleva directamente a tu planta.Hay cerca dos mini market y algunos restaurantes alrededor.

Cons:

Lo único que no me gustó que tiene mezquitas muy cerca y escucharás el rezo 5 veces al día durante unos 20 min. Se escucha muy alto y hay uno sobre las 4:00 o 4:30 de la mañana. Recomiendo llevar tapones si no coges bien el sueño.

2026-06-23 via Nuitee
E
Emery extended_group ca
8
Pros:

Rooms are large and beds are comfy

Cons:

Fitness center removed dumbbells for only cardio equipment. The Italian dinner buffet is pretty bad. The AC in our room was slow to work.

2026-06-22 via Nuitee
L
Lovrana solo_traveller hr
10
Great hotel in Malang
Pros:

Comfortable rooms with everything you need, plus a cafe/bar, restaurant and pool on site! A few supermarkets right next door. Amazing staff at the reception as well as in the restaurant :)

2026-06-21 via Nuitee
M
Maxime extended_group fr
10
Pros:

An absolutely wonderful stay! The hotel was spotless, comfortable, and beautifully maintained. The staff were incredibly friendly, helpful, and always made us feel welcome.

Cons:

Nothing

2026-06-18 via Nuitee
M
Melissa extended_group ca
10
2026-06-17 via Nuitee
T
Tatiana solo_traveller sg
7
Value for money if you don’t intend to use the gym
Pros:

Food, cleanliness

Cons:

Gym had almost no equipment, they had 2 bikes, but broken. 3 treadmills but one was broken. So in the morning, they were all taken. And they said the gym closed at 8pm. If you are working, 8pm is usually the time you reach back.

2026-06-16 via Nuitee
M
Maurits solo_traveller nl
8
Pros:

De kamer en het ontbijt waren uitstekend

Cons:

Langs een drukke weg en 5x p dag minaretten te

2026-06-12 via Nuitee
P
Petra couple de
9
2026-06-10 via Nuitee
A
Asa White solo_traveller us
8
An OK Hotel to Stay in Malang
Pros:

It was a nice stay at Hotel Santika Premiere Malang. The service was great, everybody was friendly and accommodating.

Cons:

They need to replace the bath mat in the shower. It was moldy and just looks so old.

2026-06-10 via Nuitee
A
Asem solo_traveller jo
10
2026-06-10 via Nuitee
P
Petra couple de
9
2026-06-10 via Nuitee