Hotel Santika Premiere Malang

Hotels
Santika Premiere
8.6 (675 reviews)
Jl. Letjen Sutoyo No. 79 , Malang , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great service
Excellent breakfast variety
Good location
Cons:
Bathroom cleanliness issues
Slow Wi-Fi
Breakfast pricing for kids

Categories

Cleanliness
7.65
Some reviews mentioned the bathroom needing renovation or being dated.
Service
9.15
Consistently praised as polite, helpful, and accommodating.
Location
8.65
Positive comments about the strategic location near city center, with some mentions of it being a bit far for some.
Room Quality
8.65
Rooms are described as comfortable and spacious.
Amenities
8.15
Facilities described as good, with some mentions of minor issues like thin toilet paper.
Value for Money
8.65
General satisfaction about the value, but some mentioned breakfast pricing for kids as overpriced.
Food and Beverage
9.15
Breakfast options and quality received high praise, with minor feedback on bathroom amenities.
Overall Experience
8.75
Overall satisfaction with a strong recommendation from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Convenient Location: Hotel Santika Premier Malang is strategically positioned in Malang, offering easy access to both the airport and popular attractions like Taman Safari Pandaan.

Luxurious Amenities: Enjoy the outdoor pool and in-room spa treatments for a relaxing stay. The modern rooms feature flat-screen TVs, minibars, and private balconies with scenic views.

Excellent Services: Stay connected with free WiFi, stay fit at the fitness centre, and dine at Teracota Café offering a range of delicious dishes. With laundry services, a business centre, and 24-hour room service, your comfort is our priority.

Experience a blend of comfort and convenience at Hotel Santika Premier Malang. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 675 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.75
M
Maurits solo_traveller nl
8
Pros:

De kamer en het ontbijt waren uitstekend

Cons:

Langs een drukke weg en 5x p dag minaretten te

2026-06-12 via Nuitee
A
Asem solo_traveller jo
10
2026-06-10 via Nuitee
A
Asa White solo_traveller us
8
An OK Hotel to Stay in Malang
Pros:

It was a nice stay at Hotel Santika Premiere Malang. The service was great, everybody was friendly and accommodating.

Cons:

They need to replace the bath mat in the shower. It was moldy and just looks so old.

2026-06-10 via Nuitee
P
Petra couple de
9
2026-06-10 via Nuitee
P
Petra couple de
9
2026-06-10 via Nuitee
G
Géraldine solo_traveller fr
9
2026-06-09 via Nuitee
B
B.Santiago solo_traveller at
10
Pros:

Sehr schönes Hotel mit tollen Familienzimmern auf 2 Ebenen. Personal stets zuvorkommen und freundlich. Frühstück außergewöhnlich vielfältig und abwechslungsreich. Sehr schöner und sauberer Pool.

2026-06-08 via Nuitee
D
Daniel extended_group de
10
Zu empfehlendes Hotel
Pros:

Schönes Hotel, super nettes und zuvorkommendes Personal, großzügige Zimmer

2026-06-07 via Nuitee
G
Geert couple be
8
2026-06-07 via Nuitee
M
Melanie solo_traveller us
10
Comfortable Malang hotel with great pool, restaurant, and staff
Pros:

I absolutely loved my 3 night stay at the Hotel Santika and I only wish that I had stayed longer. The staff was one of the most caring and helpful of my 2 1/2 week trip through Indonesia.
I especially enjoyed the decors with the fountain in the pool. The bar opens onto the pool area and is very pleasant.
They serve an excellent buffet breakfast each morning with a lot of variety. I liked my room and had room service there one evening when I was tired. There are various convenience stores and a pharmacy near.
I want to thank the professional staff for always treating me so well, especially when I had a medical issue.

Cons:

I can’t think of anything

2026-06-02 via Nuitee
M
M&MHam solo_traveller nl
9
Fijn luxe maar betaalbaar hotel op een mooie plek
Pros:

Comfortabel en luxe hotel met een mooie ligging.

2026-06-01 via Nuitee
T
Tünde Tímea couple hu
9
2026-05-29 via Nuitee
S
Sjoerd couple nl
9
Te doen
Cons:

Duurde lang voor we onze drankjes hadden. Zowel in restaurant als cafe

2026-05-27 via Nuitee
E
Elza solo_traveller id
10
Wonderful stay in classic hotel chain of Indonesian origin
Pros:

The location and the breakfast

Cons:

.

2026-05-26 via Nuitee
W
Weewan solo_traveller th
10
Pros:

Staffs are so friendly and helpful. Amanda is the best!. Hotel is really beautiful clean and comfy.

2026-05-25 via Nuitee
Y
Yuli solo_traveller id
9
Pros:

Kamar bersih
sarapan enk
staf ramah
lokasi strategis

2026-05-19 via Nuitee
I
Ichiro solo_traveller my
3
Troublesome
Pros:

Location

Cons:

Booking.com had said the invoice upon my check out from Santika Malang Hotel and reception staff said my invoice coming from Booking.com. Then Booking.com and Santika Malang both of them never send me the invoice until now. Never followed up for my request mail too. So I had troublesome with my finance for my trip settlement.

2026-05-18 via Nuitee
N
Nartoprawiro family_with_children id
10
Pros:

Bersih, nyaman, makanan enak

Cons:

So far so good

2026-05-18 via Nuitee
N
Nimish solo_traveller in
8
Pros:

The location is amazing, 10 minutes from city center. The staff is pretty friendly, the room size is pretty big. The in house restaurant and cafe had some amazing food choices, being vegetarian they were pretty accommodating to improvise and help us with some good options.

Cons:

The wifi was bit sketchy and slow at times.

2026-05-16 via Nuitee
T
Timo solo_traveller de
9
Top Hotel. Gerne wieder.
Pros:

Der Service ließ keinen Wunsch offen. Das Zimmer war toll. Geräumig, sauber und modern.

Cons:

Die Preise der Bar waren etwas teuer.

2026-05-15 via Nuitee