Hotel Keihan Universal Tower

Hotels
8.8 (6564 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Sauna
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6564 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
R
rc repuestos center sa • solo_traveller • cl
8
2026-05-23 • via Nuitee
謙人 • family_with_children • jp
10
2026-05-23 • via Nuitee
N
na • family_with_children • jp
10
まあ満足
Pros:

値段もリーズナブル

Cons:

ディナーバイキングにもう少し和食が欲しかった
お寿司は美味しくない

2026-05-23 • via Nuitee
W
Wan-Jun • family_with_children • tw
9
Pros:

地點離環球影城非常的近，空間算大，衛浴備品一應俱全，也供應冷水、冰塊。

Cons:

沒有

2026-05-22 • via Nuitee
M
Martin • family_with_children • au
9
2026-05-22 • via Nuitee
N
Nicole • family_with_children • ch
9
2026-05-22 • via Nuitee
M
Marco • solo_traveller • at
6
Pros:

Good location and cool looking rooms

Cons:

A stone is softer than the bed, no extra wardrobe, the breakfast was unusal (Pommes, Spaghetti, a lot of Candy)

2026-05-21 • via Nuitee
H
HSIANGLING • solo_traveller • tw
10
2026-05-21 • via Nuitee
W
Weijia • family_with_children • fr
9
génial
Pros:

proximité du parc universal studio

Cons:

rien

2026-05-20 • via Nuitee
K
KUMIKO • extended_group • jp
8
2026-05-20 • via Nuitee
直ちゃん • solo_traveller • jp
10
ユニバいくならユニバーサルタワー
Pros:

モーニングは美味しかったしカフェ券がついてたのでユニバ帰ったきてからゆっくりコーヒータイムごできたり　質問すると丁寧な対応で判りやすかったです

Cons:

特になし

2026-05-20 • via Nuitee
L
Lauren • family_with_children • au
9
Great place to stay - we will be back
Pros:

Perfect location for access to USJ

Large family rooms, with the amenities you could think of and more - loved the touch of a step still for littlies at the bathroom sink

2026-05-19 • via Nuitee
A
Amy Kuo • solo_traveller • tw
10
地理位置絕佳，生活機能便利，玩環球的絕佳選擇！
Pros:

環球城車站出來左轉就到相當近，到環球影城也是走路五分鐘內就可以抵達；櫃檯有會中文的服務人員，check in和寄放行李都相當順利，飯店也有置物櫃可以在退房後寄放行李(需跟服務人員拿代幣)；樓下有LAWSON和星巴克，生活機能方便，旁邊就是商店街、美食街、對面也有麥當勞，附近也有松本清、7-11；飯店有提供免費點心券，可以在指定時間享用餅乾、鬆餅及咖啡飲料吧。房間大小適中，上下舖是爬樓梯的很安全，下舖也不會撞到頭，下次還會想住。樓上的景觀餐廳夜景漂亮，餐點OK。

Cons:

沒有什麼可以挑剔的。

2026-05-19 • via Nuitee
J
Jennifer • solo_traveller • mx
10
Una grata sorpresa
Pros:

Cuando reserve este hotel no pensé que estuviéramos sobre el city walk de osaka.
Esta super bien ubicado, justo a la salida de la estación de Universal Studios y a unos cuantos metros de la entrada al parque.
Un Lawson y starbucks justo a la salida.
Todas las amenidades del hotel, excelentes!
En relación calidad/precio, no tenía altas expectativas... las supero.
Definitivamente volveremos.

2026-05-19 • via Nuitee
C
cyril • solo_traveller • fr
9
2026-05-19 • via Nuitee
K
keiko • solo_traveller • jp
6
Pros:

アメニティが豊富で、景色ごとても良かった。

Cons:

料金が高かった。

2026-05-19 • via Nuitee
D
Dieynaba • family_with_children • fr
7
Nous recommandons cet hôtel pour un passage ponctuel dans le cadre de la visite d’USJ
Pros:

La proximité immédiate avec USJ

Cons:

La chambre était un peu petite.
Si possible, ne venez pas chargés en valise

2026-05-18 • via Nuitee
K
Kinya • extended_group • jp
10
2026-05-18 • via Nuitee
E
Ermina • family_with_children • ph
10
Pros:

Its location and the facilities were great. Plus the friendly cleaners and accommodating staff.

Cons:

Nothing really.

2026-05-17 • via Nuitee
隈部 • family_with_children • jp
10
2026-05-17 • via Nuitee