Hotel Keihan Universal Tower

Hotels
8.8 (6715 reviews)
Konohana-ku Shimaya 6-2-45 , Osaka , jp
+81664651001

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Amenity costs
Breakfast not as expected
Cleanliness issues

Categories

Cleanliness
8.39
Cleanliness was noted positively overall, but there were also complaints about uncollected trash.
Service
8.96
Staff were generally described as polite and attentive.
Location
9.2
Location is excellent, especially for Universal Studios.
Room Quality
8.85
Rooms were described as luxurious and comfortable.
Amenities
8.68
Amenities were pleasant but some lacked value.
Value for Money
8.64
Good value given the facilities, though some extras cost more.
Food and Beverage
8.69
Food quality is generally good, but breakfast could be improved.
Overall Experience
8.96
Guests reported an enjoyable overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:20

Property Description

Luxurious S-PARK Spa
Experience ultimate relaxation at the 31st-floor S-PARK Spa with a sauna, jet bath, and hot-spring baths offering stunning city views. Unwind and rejuvenate during your stay.

Elegant Rooms with City Views
Enjoy spacious rooms with large windows, neutral tones, and wood accents. Each room features a 37-inch flat-screen TV and a well-appointed bathroom with complimentary bath amenities. Wake up to beautiful city views every morning.

Dining with a View
Indulge in a buffet-style dinner at Top of Universal on the 32nd floor, boasting panoramic views of the Osaka skyline. Delight your palate while taking in the breathtaking cityscape.

Immerse yourself in luxury and convenience at Hotel Keihan Universal Tower. Book now for an unforgettable stay!

Important information:

The hot spring bath and sauna of S-PARK Spa on the 31st floor are not included in the price. Children aged 2 years and below are not allowed to use the S-PARK Spa.

The S-PARK Spa is open from 05:00 to 09:00, and from 16:00 to 00:30.

When booking for 10 guests/5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

A deposit via PayPal is required to secure guest reservations. The property will contact the guests after booking with instructions about payment. Guests must make the payment via PayPal within the instructed date or else the reservation will be canceled.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 6715 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
B
Blanche • extended_group • us
10
Staying at Keihan Universal was excellent due to the Breakfast was a lot of food and close to the venue we went to Unive
Pros:

The hotel was close to the venue Universal studios

Cons:

NA

2026-07-04 • via Nuitee
L
L • solo_traveller • ca
8
2026-07-04 • via Nuitee
C
Ching yu • family_with_children • tw
10
2026-07-04 • via Nuitee
K
KAORU • family_with_children • jp
9
とても満足しました
Pros:

子供２人を連れて初めてのUSJだったため、USJから近くお得プランのあったこちらのホテルにステイしました。ロケーションよく、スタッフの方も感じがよく快適に過ごすことができました。
また朝、ピアスのキャッチを洗面所で落としてしまい見つけられずに諦めていましたが、帰ってきたら洗面台に置いてあり、感謝です。

Cons:

チェックアウト時にエレベーターがなかなか来ませんでした。

2026-07-04 • via Nuitee
H
HIKARU • couple • jp
8
期待しすぎてたかも
Pros:

駅からすぐで周りにコンビニやご飯屋さんがたくさんあり便利でした。
ウェルカムドリンクのチケットをもらえ、14時から22時の好きな時間に1回使えるのがとても良かったです。
部屋はまぁまぁです。

Cons:

朝食を期待しすぎていたかもしれません。
品数はそんなに多くなかったです。
でも味は美味しかったです。

2026-07-04 • via Nuitee
E
elisa • family_with_children • es
10
2026-07-04 • via Nuitee
C
ChunHua • extended_group • tw
8
2026-07-03 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
2026-07-03 • via Nuitee
C
Chao Wen • family_with_children • tw
8
2026-07-03 • via Nuitee
S
Sean • extended_group • us
7
I would stay again for the closeness to Universal
Pros:

It is very close to Universal Studios

Cons:

The Pillows are hard and the mattress was firm

2026-07-03 • via Nuitee
K
Kiyosumi • extended_group • ca
8
Very good. Will book again if price is right.
Pros:

Location, price, cleaness

Cons:

Nothing really. Room was small but expected.

2026-07-03 • via Nuitee
A
Ana • solo_traveller • es
7
Pros:

The room was nice and comfy. The staff were very helpful.

Cons:

I didn't enjoy breakfast. I was missing healthy options besides savoury breakfast like fresh fruit ( there was none), dried fruits or seeds to mix with yogurt.

2026-07-03 • via Nuitee
C
Chao Wen • family_with_children • tw
8
2026-07-03 • via Nuitee
M
Marcella • family_with_children • au
8
Pros:

Proximity to USJ was hard to beat

Cons:

Na

2026-07-02 • via Nuitee
N
Niemi • extended_group • fi
10
2026-07-02 • via Nuitee
T
Takashi • couple • jp
10
ユニバ滞在者には最適なホテル
Pros:

ユニバから近かったのと
ビュッフェ含め快適なサービスを提供していただけた

Cons:

温泉代もう少し安いと嬉しいなと思う

2026-07-01 • via Nuitee
S
Satoko • family_with_children • us
10
2026-07-01 • via Nuitee
K
Kirushanthan • family_with_children • au
9
2026-07-01 • via Nuitee
M
MONTSERRAT • family_with_children • es
10
2026-07-01 • via Nuitee
P
Patrícia • solo_traveller • pt
9
Pros:

Location

2026-07-01 • via Nuitee