Cliffs Hotel

Hotels
8.1 (4638 reviews)
Queens Promenade , Blackpool , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Family-friendly amenities
Cons:
Room Quality issues
Cleanliness concerns
Outdated facilities

Categories

Cleanliness
7.51
Some reviews mention that the hotel is a bit tired and outdated, affecting the perception of cleanliness.
Service
8.78
Multiple reviews highlight friendly and helpful staff, contributing positively to the service rating.
Location
8.72
Reviews praise the convenience of the location for transportation and activities.
Room Quality
7.07
Several comments indicate that rooms are outdated and in need of maintenance, with some mentioning issues like excessive noise.
Amenities
8.2
The hotel offers good facilities and amenities, particularly for families, but some need improvement.
Value for Money
7.86
Some guests feel the pricing does not match the current state of the hotel, especially regarding room quality.
Food and Beverage
8.41
Food quality received positive remarks consistently, despite a few complaints about specific meals.
Overall Experience
8.28
Overall, guests enjoyed their stays, especially noting the family-friendly atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Luxurious Accommodations and Stunning Views

Experience a seaside getaway like no other at The Cliffs Hotel. Enjoy modern rooms with sea views, equipped with all the essentials for a comfortable stay. Relax in the indoor pool, hot tub, and sauna while taking in the breathtaking views of the Irish Sea.

Family-Friendly Entertainment and Activities

From live cabaret shows to a dedicated kids club, there's something for everyone at The Cliffs Hotel. Let the children enjoy a variety of activities while you unwind and make memories together. The hotel's convenient location also allows for easy access to Blackpool's top attractions.

Delicious Dining Options

Indulge in delectable meals at The Garden Room restaurant, offering a range of culinary delights from full English breakfast to a 3-course dinner. Unwind at the cafe bar or sports bar with a wide selection of hot and cold beverages.

Book your stay at The Cliffs Hotel now and create unforgettable moments by the sea.

Important information:

When booking for 10 or more people, different policies and additional supplements may apply.

Full payment is required on arrival by credit or debit card. Payment by a third party or over the telephone will not be accepted.

Please note that all inclusive offers can only be booked by guests over 18 years of age, as it includes use of the bar. All meals and selected bar drinks are included.

Please note while booking 4 rooms or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4638 reviews
Cleanliness: 7.51
Service: 8.78
Location: 8.72
Room Quality: 7.07
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.28
A
Angela • solo_traveller • gb
9
Pros:

Food, pool,

Cons:

The bathroom was very smal
More entertainment singing more modern songs

2026-07-24 • via Nuitee
J
jonnene • solo_traveller • gb
9
Pros:

Friendly staff, lovely food and great service. The jacuzzi was lovely and warm which was nice.

Cons:

The lifts could do with an update and there could be more food choice in louunge area. We also had a problem with a toilet that didnt flush properly.

2026-07-23 • via Nuitee
K
Kevin • couple • gb
9
Will be booking a stay again
Pros:

Every thing was brilliant but could not open window very much as it was very hot in the room

Cons:

Windows didn’t open much

2026-07-22 • via Nuitee
K
Ken • solo_traveller • gb
10
2026-07-22 • via Nuitee
A
Alison • family_with_children • gb
4
Great location but choose another hotel next year.
Pros:

Location perfect. Travelled with older daughter for cheerleading competition so room having 1 double bed and 1 single bed was great. Beds were comfortable and clean. Staff in bars and in cafe friendly.

Cons:

Toilet was on top of bath, no room at all which was disappointing. Shower took awhile to figure out as was scalding hot. Comedian (use term loosely) made a joke about the room being full of autistic people. Having a teen daughter at home with autism I thought this was disgusting (thankfully she wasn’t travelling with me). Staff on reception needs work and should have drop off for keys when checking out. Main issue was only managed to get breakfast on the Monday due to weekend cheerleading competition early starts so was really looking forward to it. Imagine my surprise whilst eating toast to mop up cooked breakfast the waiter came over and removed my plate. Complained to manager who said they do remove cereal bowls for efficiency before cooked breakfasts which I thought was great in theory except my daughter who I was with had only had a bowl of cereal as doesn’t eat cooked breakfast and the waiter had left hers on the table but removed my plate. Said she would speak to him but got the impression that she wouldn’t.

2026-07-21 • via Nuitee
D
David • couple • gb
9
Excellent 👍
Pros:

We’ve stayed at the Cliffs Hotel many times and we’re going back on the 31st of July for the weekend, and I always recommend it to family and friends
it’s ideally situated for the tram/bus stops,
We can’t fault the Cliffs at all 👍👍👍👍👍

Cons:

The only fault I can say is that room 140 has a toilet roll holder directly behind the toilet which is rather inconvenient, but other than that I don’t have any problems with the Room.

2026-07-21 • via Nuitee
D
David • couple • gb
8
Pros:

Staff excellent

Cons:

Rooms was very small. And the bathroom was very very small, struggled to yous the toilet.

2026-07-20 • via Nuitee
M
Matthew • family_with_children • gb
9
2026-07-20 • via Nuitee
L
Lynn • couple • gb
8
Extremely enjoyable 10/10
Pros:

Very clean all through the hotel.The rooms are comfortable and clean also.
The food choices are plentiful with something to suit all tastes..Evening entertainment,Bingo,singers,dancers and community…all great.

Cons:

The hotel is somewhat out of the way but the bus and tram stop is right outside,so handy to go into Blackpool or the other way to Clevelys and fleetwood.

2026-07-20 • via Nuitee
A
Amy • solo_traveller • gb
6
Pros:

It was a perfect location for us and we had a sea view room which was nice. The breakfast was also nice.

Cons:

Couldn't park on the carpark. The first receptionist was rude. The room was very dusty and the toilet had feaces left on the seat, we were told the room would get another clean, which it didn't so had to be moved. The bar only sold carlsberg lager on tap. No ice available at any of the bars for drinks. Only 1 tea bag & 2 coffee sachets in room. The bathroom mirror still had the last guests toothpaste on it.

2026-07-20 • via Nuitee
M
mark • couple • gb
9
2026-07-20 • via Nuitee
H
Holden • solo_traveller • gb
7
2026-07-20 • via Nuitee
J
Jane • couple • gb
3
Would not stay again
Pros:

The food was lovely.
Staff were also happy to help & welcoming

Cons:

The rooms were small , old fashioned & tired.
Had to change rooms due to tiny bathroom.
The toilet was barely accessible.
People from the local area (drinkers) were using the hotel steps to meet up drink & smoke

2026-07-19 • via Nuitee
M
Mark • family_with_children • gb
10
Really nice place
Pros:

Very clean & comfortable - staff very friendly

Cons:

Nothing

2026-07-19 • via Nuitee
C
Cheryl • solo_traveller • gb
7
Friends reunion
Pros:

Pleasent stay

Cons:

The main meals were abit dry.
The entertainment finished far too early on the days we were there

2026-07-18 • via Nuitee
D
Diane • solo_traveller • gb
8
Pros:

Plenty of entertainment and the food was very nice lots of choice and big portions also a nice comfy bed.

2026-07-18 • via Nuitee
C
Christopher • solo_traveller • gb
7
Comfortable stay.
Pros:

Location. Nice dinning room and bar.

Cons:

Requested top floor but didn’t get.
Queues in Dinning room if you wanted toast. One toaster not in use. Bit frustrating.

2026-07-18 • via Nuitee
N
Nompumelelo • solo_traveller • za
5
Pros:

Food

Cons:

Place

2026-07-18 • via Nuitee
I
Irving • solo_traveller • gb
7
Pros:

Food

2026-07-17 • via Nuitee
C
Colin • couple • gb
6
Stay good,let down at check out!!!
Pros:

Breakfast good,dining room staff brilliant

Cons:

Reception staff very rude over car parking,acted as if it was our fault some blocked us in and they didnt give their details at reception!!!!

2026-07-17 • via Nuitee