Guam Reef Hotel

Hotels
7.8 (887 reviews)
1317 Pale San Vitors Road , Tumon , GU

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beachfront / excellent location and sunset views
Friendly, professional staff
Large/infinity pool with ocean views
Some rooms noted as clean and good value
Amenities like water dispenser and bidet praised
Cons:
Aging property and poor maintenance (broken fixtures, visible wear)
Air conditioning issues — insufficient cooling, leaks, nonfunctional controls
Room problems: ants, difficult sliding doors, outdated bathrooms and furniture
Inconsistent cleanliness; some guests reported smells and dirt
Advertising/photos can be misleading; rooms differ from listing

Categories

Cleanliness
6.8
Mixed reports: some guests praised room cleanliness, while others described smells, dirt and issues (ants, inconsistent cleanliness). Overall inconsistent housekeeping.
Service
9.2
Consistently praised: multiple reviews noted friendly, professional and welcoming staff who provided good service throughout the stays.
Location
9.2
Strong positive: beachfront/very close to Tumon Beach and good for sunsets; location repeatedly cited as a major highlight.
Room Quality
5.8
Negative: numerous comments about aging rooms — worn flooring, old doors, leaking/ineffective AC, difficult sliding doors, outdated bathrooms, and occasional pests.
Amenities
7.6
Mixed: positives include a large infinity pool, water dispenser and bidet; negatives include lack of some expected items (no microwave, missing wash towels) and malfunctioning dehumidification/AC in rooms.
Value for Money
8
Mixed-to-positive: several guests felt the hotel offered good cost performance, though others felt facilities did not match expectations for the price.
Food and Beverage
8
Limited mentions but generally positive where noted (e.g., pizza described as delicious); not a dominant theme in reviews.
Overall Experience
7.8
Mixed overall: excellent staff and superb location balanced against aging facilities, maintenance problems and inconsistent cleanliness; enjoyable for some, problematic for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:39

Property Description

Luxurious Amenities
Guam Reef Hotel offers a range of luxurious amenities to enhance your stay, including air-conditioned rooms with modern facilities such as a fridge, electric kettle, and cable TV. The en suite bathrooms are stocked with complimentary toiletries and other essentials for your convenience.

Convenient Location
Situated just a 7-minute drive from Guam International Airport, our beach side hotel provides easy access to popular attractions like the Plaza and Underwater World. With free on-site parking and Wi-Fi access, guests can explore the area with ease.

Exceptional Services
Enjoy a relaxing stay with our outdoor swimming pool, 24-hour front desk, and laundry facilities. Our Japanese-speaking staff are ready to assist you, and we accept Union Pay credit cards for your convenience. Book your stay at Guam Reef Hotel for a memorable experience.

Important information:

Please note the credit card used on the booking must be in the same name as the guest staying.

For breakfast package, breakfast for children aged 11 and under who stay free is NOT included. If you would like to add breakfast for children with additional charge, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Location

Guest Reviews

7.8
Based on 887 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.2
Room Quality: 5.8
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.8
Y
Yuki • solo_traveller • jp
10
2026-09-18 • via Nuitee
T
tsuda • extended_group • jp
10
2026-09-16 • via Nuitee
E
Elizabeth • couple • de
7
Relaxing
Pros:

Location

Cons:

The food at breakfast did not have fresh fruits or healthy cereals.

2026-09-14 • via Nuitee
M
Michael Viel • family_with_children • nl
9
I keep coming back to this hotel. I highly recommend.
Pros:

I've stayed at this place so many times and I keep coming back to it. That says a lot. What I really love about the Guam Reef hotel is it's location.

Cons:

Access to the beach front is not that easy for those with mobility issues and the pool seems a bit dated but aside from that, the hotel has everything that I need for my usual weekly visit to the island.

2026-09-14 • via Nuitee
P
Philippe • couple • us
8
2026-09-09 • via Nuitee
N
NAITO • couple • jp
4
2026-09-04 • via Nuitee
J
Joseph • couple • us
4
2026-09-04 • via Nuitee
M
MAYU • family_with_children • jp
9
2026-09-03 • via Nuitee
J
Jesse • solo_traveller • au
4
Pros:

Location

Cons:

Beds, outdated, no USB ports breakfast not consistent.

2026-08-30 • via Nuitee
S
SATOSHI • family_with_children • jp
9
2026-08-27 • via Nuitee
K
Koda • solo_traveller • jp
6
Pros:

洗濯出来た

Cons:

すき間うるさい、外の大きいホテル全体のクーラーの室外機が下にあり窓閉めてもうるさい

2026-08-24 • via Nuitee
A
analisa • extended_group • ph
10
2026-08-23 • via Nuitee
M
MIKA • family_with_children • jp
8
2026-08-22 • via Nuitee
K
Kaori • solo_traveller • jp
7
Pros:

スタッフが親切。立地が良い。

Cons:

仕方ないがインフィニティタワーも設備が古い。

2026-08-19 • via Nuitee
T
Tomohiro • couple • jp
1
貧相なホテル
Pros:

水道水をフィルターしたサーバーがあるぐらいでしょうか？硬水なので日本人が飲むのは自己責任と思いますが。

Cons:

沢山あるが、設備の老朽化が激しく汚い。次に混んでおる時期に行ったが人気も無く、朝食も経験のないぐらい貧相。スタッフに何かを依頼をすれば親切に聞いてくれるが、2回程度言わないと聞いてくれない。例えばチャックインの際に、何度も地図をお願いしたが、わかったと言いながら持ってこない。また木曜日と日曜日に無料ピザとポテトサービスがあると言って行ってみたが、行く価値の際貧相さで時間の無駄であった。試しに隣のホテルに行ってみたが、フロントとプールだけでもだいぶ異なった。

2026-08-17 • via Nuitee
H
Hiroyuki • family_with_children • jp
8
いつもどうりです。
Pros:

ウォーターサーバーがあり長期滞在に有効です。

Cons:

繁華街に近いのですが坂の途中にあるため外出時坂の上り下りが必要になること。

2026-08-13 • via Nuitee
Y
Yukihiro • family_with_children • jp
10
快適
Pros:

程良く自由度のある雰囲気が良かった。のんびり家族で過ごせました。

Cons:

朝食のメニューを増やしてもらえると良い。

2026-08-13 • via Nuitee
K
KANA • family_with_children • jp
8
コスパもよく立地もよくこのホテルはおすすめです！！
Pros:

インフィニティプールは清潔でプールがナイトプールを開催していた。ライフセーバーも親切だった。

Cons:

ベランダのドアか固くてなかなか開かないのと風の強い日にはガタガタと音がします。

2026-08-09 • via Nuitee
Z
Zackary • solo_traveller • us
7
2026-08-07 • via Nuitee
ぼんくえ • solo_traveller • jp
8
なんだかんだでいい所！
Pros:

ウォーターサーバーが良かった。冷房も弱めたり、切ったりできたので良かった。ベランダも素敵でした。

Cons:

シャワーの水圧がもう少しあれば！！

2026-08-03 • via Nuitee