Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleaning issues
Old room furniture
Inconsistent service

Categories

Cleanliness
6.69
Room cleanliness issues reported, including dirty bathrooms and hallways.
Service
8.66
Most staff were friendly and accommodating during the stay.
Location
9.2
Convenient location near the water and good views.
Room Quality
7.15
Rooms are dated and have maintenance issues, including old furniture.
Amenities
8.18
Pool and beach access are positive highlights.
Value for Money
8.64
Great value overall despite some shortcomings.
Food and Beverage
8.69
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.36
Mixed experience but value and location make it worthwhile.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:26

Property Description

Discover the perfect getaway at Guam Reef Hotel, where beachside bliss meets modern comfort.

Recreational Bliss: Dive into relaxation with our stunning outdoor pool and keep up with your fitness goals in our 24-hour fitness center.

Gastronomic Delights: Delight your palate at Century XXI, one of our two exceptional restaurants, or savor a refreshing drink at the poolside bar after a long day of adventures.

Comfort & Convenience: Enjoy spacious rooms featuring private balconies, modern amenities, and complimentary Wi-Fi to keep you connected. Plus, with dry cleaning services and free self-parking, your stay is as effortless as it is enjoyable.

Don't miss your chance to experience this tropical paradise – book your stay at Guam Reef Hotel today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 133 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.36
J
John couple us
8
2026-06-20 via Nuitee
A
Adaria solo_traveller us
1
Pros:

nothing

Cons:

everything, it was smelly, dirty, rude, and the pictures are totally different. the rooms didn’t look how they were advertised.

2026-06-19 via Nuitee
C
Catherine solo_traveller us
7
2026-06-19 via Nuitee
P
Pascasio solo_traveller us
8
Pros:

Location and staff

Cons:

Bed feels old

2026-06-19 via Nuitee
R
Ramaya solo_traveller us
8
8/10
Pros:

I love how close it was to the beach!! There’s a bidet in the bathroom!

Cons:

No microwave in the room and no wash towels.

2026-06-19 via Nuitee
I
Ignacio family_with_children es
4
This hotel is falling apart. Pictures of the listing online are deceiving.
Pros:

The big infinity pool overlooking the ocean is likely what keeps this hotel alive.

Cons:

The hotel is falling apart. Air conditioning is not adequate, looks old, lots of broken stuff everywhere, not keeping up with maintenance.

2026-06-19 via Nuitee
M
Makoto solo_traveller jp
8
2026-06-16 via Nuitee
K
Kayla Allyn solo_traveller gu
10
2026-06-10 via Nuitee
K
Kayla Allyn solo_traveller gu
10
2026-06-10 via Nuitee
T
Teresa solo_traveller gu
10
Pros:

My family and I enjoyed everything we came back for a 2nd staycation.

2026-05-23 via Nuitee
T
Teresa solo_traveller gu
10
Pros:

The rooms very nice and clean, staffs were very friendly and helpful. Pizza was delicious

Cons:

There was nothing that I didn't like.

2026-05-23 via Nuitee
M
Martin couple ch
8
2026-05-17 via Nuitee
P
Pei family_with_children us
3
Will definitely not choose again
Pros:

We booked this hotel as a last‑minute deal after the typhoon hit Guam and we lost power and water at home. The only positiveness was cheap if you're a local Guam resident.

Cons:

The front desk staff was inattentive and slow, kept talking to their own family on the cellphone, and we waited almost an hour just to check in. The elevator was out of service, so we had to climb nine floors to reach our room. The interior was extremely old and outdated, and the mugs had a disturbing odor, possibly mold. The AC didn’t work, and overall nothing about the stay went our way.

2026-05-13 via Nuitee
Y
Yasushi family_with_children jp
9
2026-05-09 via Nuitee
A
Akiko family_with_children jp
8
2026-05-05 via Nuitee
M
Martin couple ch
8
2026-04-29 via Nuitee
A
AIKA couple jp
8
2026-04-23 via Nuitee
M
Melanie Cabrera family_with_children mp
6
2026-04-20 via Nuitee
C
Claire solo_traveller kr
7
Sun, sea and sand
Pros:

It was great to be so close to the beach and to have a beautiful pool that looked out over the sea.

Cons:

The whole place just seemed a little tired, evidence of effects of the humid weather, the aircon dripped on and off.

2026-04-19 via Nuitee
C
Cristita couple us
10
2026-04-19 via Nuitee