Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Inconsistent cleanliness
Service delays

Categories

Cleanliness
7.59
Some reviews mentioned dirty parts of the room.
Service
9.06
While some service experiences were negative, the friendly managers and staff were highlighted.
Location
10
The location is unbeatable, with many attractions nearby.
Room Quality
8.6
Rooms were reported as nice and spacious, but some rooms required upgrades.
Amenities
9.55
Amenities like the pool and Starbucks are well received.
Value for Money
8.58
Some reviews indicated that pricing did not match the room quality.
Food and Beverage
9.54
Food quality at the hotel and nearby restaurants received positive mentions.
Overall Experience
9.09
Overall, guests enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Luxury Accommodation in Chicago's Lakeshore East

Stunning Views and Modern Amenities
Enjoy breathtaking views of Lake Michigan and surrounding parks from every contemporary room, equipped with a flat-screen TV, minibar, and deluxe bathroom amenities.

Indoor and Outdoor Recreation
Unwind at the indoor and outdoor pools or hit the outdoor track for a refreshing workout. Relax at the seasonal outdoor pool with a sundeck and fire pits, offering a perfect setting to soak in the Chicago skyline.

Delicious Dining Options
Indulge in American cuisine at FireLake Grill House & Cocktail Bar, serving locally-inspired dishes for all meals. Sip on craft cocktails and local beers at the bar, adding a flavorful touch to your stay.

Book your stay at Radisson Blu Aqua Hotel Chicago for a luxurious and memorable experience.

Important information:

Please note that the first night stay plus tax or the full reservation amount plus tax may be pre-authorized on the credit card used to make the reservation any time after the booking is made.

Please be advised if booking 5 or more rooms, reservations must be made directly with hotel.

Guests must be 21 years of age to check in at this property.

Please note that the only type of pet permitted at this hotel are dogs under 40 lbs (18 kg).

Public self parking garage and costs USD 63 per 24 hours and valet parking for USD 80 per 24 hours.

An Urban Fee will be collected at check-in and includes the following:
- Access to Health Club that includes fitness center, indoor/outdoor pools, outdoor running track, and game room
- Free local and long distance calls
- 24 hour Business Center
- Tier 2 WiFi access in guest rooms and common areas of the Hotel

Please note that the credit card used to make the reservation must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2699 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
I
Imani solo_traveller us
9
Well needed
Pros:

Location, architecture, friendly staff

Cons:

The steam room was down

2026-08-29 via Nuitee
K
Kovaldas solo_traveller ch
9
2026-08-29 via Nuitee
K
Kurt couple gb
4
Probably will look for other places next time we come to Chicago
Pros:

room was nice size. the guy diredtikng traffic at the entrance was helpful

Cons:

Swimming pool was not actually on the main rooftop but on the roof of an annex, changhe your advert. Also we didn't bpother going to the pool as it was packed with some disco djh party and the noise up in our room from it was shocking.

The car park was very confusing to find ones way around. the elevators were dirty. there was no control of the queue at check in and people just forged their own way in ahead of others.

2026-08-28 via Nuitee
L
Lupe couple us
10
2026-08-28 via Nuitee
K
Korin family_with_children de
7
Lovely check-in staff member. Excellent location to see Chicago.
Pros:

Amazing building! Gorgeous outdoor garden and pool area.

Cons:

Facility public areas were not well cared for; dirty carpets, stains on chairs.

2026-08-28 via Nuitee
S
Savannah extended_group us
5
If I'm paying close to $1k for two nights. I'd expect amenities to work.
Pros:

Room was okay. Didn't meet my high floor request.

Cons:

Requested high floor. Got the lower floors.
Amenities weren't working (hot tub).

2026-08-25 via Nuitee
H
Hannah extended_group us
9
2026-08-24 via Nuitee
D
Delonte couple us
10
2026-08-23 via Nuitee
K
Koen solo_traveller us
10
Pros:

I wished I had more time. It was great, the location and the food was excellent. I will definitely go back. Nice place to celebrate a milestone or special events.

2026-08-22 via Nuitee
C
Cordelia couple us
10
2026-08-20 via Nuitee
B
Briana family_with_children us
8
Pros:

The location and that it was quite but still in the heart of the city

Cons:

The price was significantly more than usual because an event was in town

2026-08-20 via Nuitee
J
Jennifer couple us
10
2026-08-20 via Nuitee
A
Amaria couple us
1
2026-08-19 via Nuitee
B
Bartek solo_traveller pl
10
2026-08-19 via Nuitee
A
Asante couple us
10
2026-08-19 via Nuitee
J
Julie extended_group gb
8
Nice hotel but overpriced with excessive incidentals charges.
Pros:

Great central location & generous corner room with balcony. Clean & spacious

Cons:

Appalling they charge $150 per night per room for incidentals. No other hotel charges this excessive amount. In our case, $900 for two rooms charged against my credit card which will take a minimum of 10 days to be released. Totally unacceptable & unnecessary

2026-08-19 via Nuitee
Z
Zurabi couple us
5
Okay
Cons:

I asked 2 different people twice for a brief greeting card for my Mom in the room since it is her first time in her dream city. The card could have been as simple as "Welcome to Chicago, Maia" but it was not there. I know it probably sounds like a small thing but I really wanted her to feel welcome.

2026-08-18 via Nuitee
B
Browgod family_with_children us
2
2026-08-17 via Nuitee
R
Rossy solo_traveller us
10
Exceptional stay will be coming back!
Pros:

Everything!!!

Cons:

Nothing to complain about

2026-08-16 via Nuitee
M
Melanie solo_traveller de
10
Pros:

Ein richtig tolles Hotel für alle die sich gerne fit halten.
Mit dieser wunderschönen Dachterrasse, wo man laufen, oder auch im Pool ordentlich Bahnen ziehen kann.
Indoor ein riesen Gym und ein Basketball Raum.
Aber auch 2 lange Bahnen zum Schwimmen.
Also bei jedem Wetter ein tolles Hotel für Fitness Liebhaber

2026-08-16 via Nuitee