Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Inconsistent cleanliness
Service delays

Categories

Cleanliness
7.59
Some reviews mentioned dirty parts of the room.
Service
9.06
While some service experiences were negative, the friendly managers and staff were highlighted.
Location
10
The location is unbeatable, with many attractions nearby.
Room Quality
8.6
Rooms were reported as nice and spacious, but some rooms required upgrades.
Amenities
9.55
Amenities like the pool and Starbucks are well received.
Value for Money
8.58
Some reviews indicated that pricing did not match the room quality.
Food and Beverage
9.54
Food quality at the hotel and nearby restaurants received positive mentions.
Overall Experience
9.09
Overall, guests enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Luxury Accommodation in Chicago's Lakeshore East

Stunning Views and Modern Amenities
Enjoy breathtaking views of Lake Michigan and surrounding parks from every contemporary room, equipped with a flat-screen TV, minibar, and deluxe bathroom amenities.

Indoor and Outdoor Recreation
Unwind at the indoor and outdoor pools or hit the outdoor track for a refreshing workout. Relax at the seasonal outdoor pool with a sundeck and fire pits, offering a perfect setting to soak in the Chicago skyline.

Delicious Dining Options
Indulge in American cuisine at FireLake Grill House & Cocktail Bar, serving locally-inspired dishes for all meals. Sip on craft cocktails and local beers at the bar, adding a flavorful touch to your stay.

Book your stay at Radisson Blu Aqua Hotel Chicago for a luxurious and memorable experience.

Important information:

Please note that the first night stay plus tax or the full reservation amount plus tax may be pre-authorized on the credit card used to make the reservation any time after the booking is made.

Please be advised if booking 5 or more rooms, reservations must be made directly with hotel.

Guests must be 21 years of age to check in at this property.

Please note that the only type of pet permitted at this hotel are dogs under 40 lbs (18 kg).

Public self parking garage and costs USD 63 per 24 hours and valet parking for USD 80 per 24 hours.

An Urban Fee will be collected at check-in and includes the following:
- Access to Health Club that includes fitness center, indoor/outdoor pools, outdoor running track, and game room
- Free local and long distance calls
- 24 hour Business Center
- Tier 2 WiFi access in guest rooms and common areas of the Hotel

Please note that the credit card used to make the reservation must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2570 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
1
108sherylr • Couples
10
Birthday vibe
Pros:

Our stay at the Radisson Blu was wonderful! The hotel was very clean, the rooms were comfortable, and the staff was friendly and professional throughout our visit. The location was perfect—close to everything downtown, making it easy to walk to attractions, restaurants, and shopping. The hotel itself is modern, stylish, and very charming. I would definitely stay here again and highly recommend it to anyone visiting Chicago.

2026-07-11 • via Tripadvisor
B
brucejM8071SY • Family
10
Very nice hotel in a good location.
Pros:

Nice room, great gym, good breakfast.

2026-07-11 • via Tripadvisor
T
Tracey • couple • us
10
2026-07-11 • via Nuitee
T
Teria • couple • us
1
2026-07-11 • via Nuitee
N
Negar • couple • ca
4
2026-07-11 • via Nuitee
V
Victoria • couple • us
9
2026-07-11 • via Nuitee
C
C6628XMmichellef • Family
10
Great place to stay with kids in downtown Chicago. Lots of parks and kid friendly things to do nearby.
Pros:

The kids and I had an overnight in Chicago and we had a blast. We loved both the indoor and outdoor pool even though we get much time in them. We loved the location and how close it was to things like Navy pier or the Riverwalk.
The staff was friendly and the valet was really helpful when we showed up a little anxious about the 5 o’clock downtown traffic.
We love the atmosphere, especially the sparkly floors when you walk into the hotel room. And the balcony provided beautiful views.

2026-07-10 • via Tripadvisor
J
jconley81 • Couples
8
Great time in downtown.
Pros:

Great hotel in a great location. Walking distance to Mganificent mile and the parks and the navy pier.
Rooftop pool was great on the hot days. Would have been nice if the outside hot tub was working, only the indoor one was.

Room was a bit small but really didnt spend much time in it. Wished we had a room with a balcony…

2026-07-09 • via Tripadvisor
B
briangK2133AF • Couples
10
Had a nice time
Pros:

Great hotel, great views, balcony was lovely, but c’mon, buy some more damn luggage carts. I shouldn’t have to carry 4 bags to the 10th floor without one.

2026-07-09 • via Tripadvisor
J
Jasmine • solo_traveller • us
10
2026-07-09 • via Nuitee
A
Anthony • couple • us
7
It was an average stay, but dealing with the experience I had checking in, I would not stay again.
Pros:

Perfect hotel location for walking around the city.

Cons:

Being over charged from website and hotel upon entry. Took awhile at counter to fix the problem and was quite embarrassing and frustrating. Staff was not the most accommodating and made me feel like it was my fault. Also, room was not ready until after 4pm which I felt was unfair.

2026-07-08 • via Nuitee
A
Artur • family_with_children • kg
8
2026-07-07 • via Nuitee
T
thad • couple • us
5
Radisson billed me an extra 150.00 for nothing
Pros:

Average

Cons:

Snobby server

2026-07-07 • via Nuitee
C
Climber57453183863 • Family
10
Family fun
Pros:

Great service at the hotel and I will stay again!!!

2026-07-06 • via Tripadvisor
F
fredariousc • Couples
10
Awesome stay
Pros:

The hotel and the hotel workers were just all together nice and welcoming.

2026-07-06 • via Tripadvisor
C
clinetiaj • Family
8
Enjoyed my stay!
Pros:

The Raddison was a very pleasant stay. Although the room was nice, I thought it would be more spacious but overall it was great hospitality. Lastly, the restaurant in the lobby is a 10/10!!!

2026-07-06 • via Tripadvisor
W
wendyfisher2015 • Couples • Boardman, Youngstown, Ohio
10
Favorite hotel in Chicago!
Pros:

This is our absolute favorite place to stay in Chicago! Lakeshore East is so close to the parks, shopping, the Riverwalk and of course the Lake! Elevated experience at a reasonable rate. The restaurant is wonderful, but many others (Giordano’s) are just a short walk away! Starbucks in the lobby, but the in room Lavazza is perfect and convenient. We can’t say enough about this amazing property. Excellent staff too!

2026-07-06 • via Tripadvisor
T
thomasmZ8195KY • Couples
8
Honest Feedback
Pros:

The place itself was not bad… I do think it was extremely overpriced. The room itself was not carpeted, and you could see scratches across the floor from the chair having scraping it. Bad scratches… Housekeeping did not get to our room and replace towels til about 6p..

Food… The food was really good, while expensive the burger was really good and they gave cool little jars for the ketchup and mayo for our to go meals…

Parking… Parking was another a robbery… $63 a night…

Hidden Charges… while they do warn not to touch the open bar and snacks, they charge you if they are moved… felt very mischievous, and made us stay away from the counter all together…

Amenities… This is easily the best feature of the hotel. They have basketball, weights, indoor pool, outdoor pool, steam, sauna everything!!!! That is the meal ticket of the hotel…

Ultimately, the hotel was good, just over priced for the corners they cut…

2026-07-06 • via Tripadvisor
B
bernardbT8527WS • Friends getaway • Marblehead, Massachusetts
10
Pleasant from checking to checkout
Pros:

Good location, balcony really worth it, comfortable rooms, (no full length mirror which is unfortunate) Also super slippery shower floor, wide marble tiles a mistake with no grab bar for old people or children. The outdoor area great, pool, track, plenty of chairs. Nice restaurant, great staff

2026-07-06 • via Tripadvisor
S
soss_j • Family
10
Amazing
Pros:

The room are so clean, the beds are comfortable, the service and the stuff are helpful and friendly.

2026-07-06 • via Tripadvisor