Taj Agra

Hotels
•
The Indian Hotels Co Ltd
9 (4017 reviews)
Taj East Gate Road, Uttar Pradesh , Agra , in
+915622335555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful hotel
Very spacious
Tasty food
Great rooftop bar
Cons:
Lack of information about Gala
Rude staff
Issues with hot water

Categories

Cleanliness
8.46
Some issues with humidity smell in the corridor or entrance of the room.
Service
9.43
Staff was hit and miss; while some were rude, others went above and beyond to assist.
Location
9.47
Great location for access to the Taj Mahal.
Room Quality
8.92
Comfortable rooms, but some issues with TV and humidity.
Amenities
8.95
Modern hotel with nice facilities.
Value for Money
8.41
Compulsory extra charge for the New Year Gala was not adequately communicated.
Food and Beverage
9.46
Good quality food with a variety of options.
Overall Experience
8.93
An overall decent stay, despite some communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:36

Property Description

Luxurious Accommodation
Experience comfort and elegance at Taj Hotel & Convention Centre Agra, offering air-conditioned rooms with free WiFi, flat-screen TVs, and exquisite wooden flooring.

Wellness and Dining
Indulge in relaxation at the health club's infinity pool and spa, followed by a culinary journey at one of the five dining options serving Indian specialties and international cuisine.

Convenience and Accessibility
Conveniently located just 1 km from the iconic Taj Mahal, our hotel also provides easy access to transportation services and popular attractions.

Book now to elevate your stay in Agra at Taj Hotel & Convention Centre.

Important information:

Please note that last-minute cancelation charges and no-show charges will be the room charges plus applicable taxes.

Please note that the property requires guests to produce a valid ID proof at the time of check in. For Indian Nationals, valid ID proofs are a Driving license and a Voter's ID. A valid passport and visa are required for foreign nationals.

Please note that bookings made without providing credit card details will be held until 16.00.

Outside Food, Hukka, Seesha and music speakers are not allowed.

Reservations of more than 5 Rooms will be considered a group booking, and additional supplements will be applicable.

The gala dinner for December 25, 2025, and December 31, 2025, is included in the price.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4017 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 8.93
N
Nachiket • family_with_children • us
5
It was memorable but not as per Tata 5* standards
Pros:

Shows were good by Mr Bhattacharya.
Breakfast buffet was amazing.

Cons:

Lot of things
1. Quality of food for which the money is getting charged
2. Unavailability of room service and telephone
3. We had to call multiple times to get the towels and intercom getting fixed
4. Chairs had nails out in dawat restaurant.

2026-07-04 • via Nuitee
A
Alexei_K • Solo travel
10
Can be definitely recomended
Pros:

Excellent hotel. Very comfortable, clean, conveniently located. Tasty food both for breakfast and dinner. Walking distance to Taj Mahal complex (20-30 min walk) No complaints. I really enjoyed my stay here.

2026-07-02 • via Tripadvisor
M
Mohammad • family_with_children • in
10
Pros:

Breakfast was awesome

2026-07-01 • via Nuitee
A
AneeshNair • Family • Gurugram (Gurgaon), Gurgaon District, Haryana
2
Disappointing Experience at Taj Agra – Far Below the Taj Standard
Pros:

First time ever, we are compelled to write a review out of sheer disappointment after a stay that significantly marred our trip.

We had chosen Taj Hotel Agra to host our relatives visiting from overseas, expecting the renowned Taj hospitality and a memorable experience. Unfortunately, the property fell well short of the standards associated with the Taj brand.

The lunch buffet was particularly disappointing. Many dishes lacked flavour and even basic seasoning, while the quality of food across the restaurants was inconsistent and certainly not what one would expect from a luxury hotel. Even the food prepared at the live counters was uninspiring and below expectations.

The dining experience was further let down by poor service. Our table was not set with basic cutlery or napkins, and we had to repeatedly request items one after another--spoons, forks, quarter plates, napkins, salt and pepper, and other essentials. Such basic oversights made the experience feel more like dining at a roadside eatery than at a premium five-star hotel.

The staff were courteous, polite, and genuinely pleasant. However, they appeared inadequately trained or lacked proper direction. The service lacked the confidence, attention to detail, and finesse that guests paying a premium price rightfully expect from the Taj.

When one chooses Taj, one is paying for an exceptional hospitality experience, not merely a room. Regrettably, both the dining and overall service experience fell far below the standards that have made the Taj brand so respected.

We sincerely hope the management invests in strengthening staff training, improving operational supervision, and significantly enhancing the quality and consistency of the food. The property has immense potential, but our recent experience was unfortunately far from the hallmark hospitality that Taj is known for.

2026-06-29 • via Tripadvisor
V
Vinay • couple • in
10
2026-06-29 • via Nuitee
A
Aneesh • extended_group • in
1
Disappointing Experience at Taj Agra – Far Below the Taj Standard
Pros:

The staff were courteous, polite, and genuinely pleasant. However, they appeared inadequately trained or lacked proper direction. The service lacked the confidence, attention to detail, and finesse that guests paying a premium price rightfully expect from the Taj.

Cons:

First time ever, we are compelled to write a review out of sheer disappointment after a stay that significantly marred our trip.

We had chosen Taj Hotel Agra, a five star property in Agra to host our relatives visiting from overseas, expecting the renowned Taj hospitality and a memorable experience. Unfortunately, the property fell well short of the standards associated with the Taj brand.

The lunch buffet was particularly disappointing. Many dishes lacked flavour and even basic seasoning, while the quality of food across the restaurants was inconsistent and certainly not what one would expect from a luxury hotel. Even the food prepared at the live counters was uninspiring and below expectations.

The dining experience was further let down by poor service. Our table was not set with basic cutlery or napkins, and we had to repeatedly request items one after another—spoons, forks, quarter plates, napkins, salt and pepper, water, and other essentials. Such basic oversights made the experience feel more like dining at a roadside eatery than at a premium five-star hotel.

The staff were courteous, polite, and genuinely pleasant. However, they appeared inadequately trained or lacked proper direction. The service lacked the confidence, attention to detail, and finesse that guests paying a premium price rightfully expect from the Taj.

When one chooses Taj, one is paying for an exceptional hospitality experience, not merely a room. Regrettably, both the dining and overall service experience fell far below the standards that have made the Taj brand so respected.

We sincerely hope the management invests in strengthening staff training, improving operational supervision, and significantly enhancing the quality and consistency of the food. The property has immense potential, but our recent experience was unfortunately far from the hallmark hospitality that Taj is known for.

2026-06-29 • via Nuitee
K
Kashi • family_with_children • au
7
Big box luxury in a good location
Pros:

Good location for the Taj Mahal, good sized rooms, well appointed.

Cons:

Pool area quite run down

2026-06-28 • via Nuitee
G
Gautam • extended_group • in
10
2026-06-27 • via Nuitee
M
Meskerem Shibiru • solo_traveller • et
10
2026-06-27 • via Nuitee
M
Maythaa • couple • ae
9
2026-06-27 • via Nuitee
Y
yadav • couple • in
10
2026-06-27 • via Nuitee
A
ANAND KAATRIA • solo_traveller • in
6
Pros:

Location

Cons:

Very commercial look and feel

2026-06-27 • via Nuitee
U
Ujaas • solo_traveller • in
10
Pros:

Superb

2026-06-27 • via Nuitee
K
Konstantinos • extended_group • gr
10
2026-06-26 • via Nuitee
G
Gaurav • family_with_children • us
10
2026-06-25 • via Nuitee
N
Nitin • solo_traveller • in
10
2026-06-23 • via Nuitee
S
Satyajit • solo_traveller • in
10
2026-06-22 • via Nuitee
F
Fiona • family_with_children • gb
8
2026-06-22 • via Nuitee
A
Ann • solo_traveller • gb
10
Amazing!
Pros:

This was the best hotel of our stay in India.
10/10 across the board. Friendly, welcoming and helpful staff, and the hotel is a welcome respite from the somewhat overwhelming city of Agra.
Breakfast buffet - almost in tears at how good it was. Really, really exceptional.
Ditto Daawat e Nawab restaurant.
Comfortable rooms - a great stay!

2026-06-22 • via Nuitee
P
Pavithra • extended_group • my
10
2026-06-20 • via Nuitee