Hotel Commerz Hamburg

Hotels
7.2 (758 reviews)
Lobuschstr. 26 , Hamburg , de
+49 40 391387

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Room maintenance problems
Limited amenities

Categories

Cleanliness
5.1
Multiple mentions of cleanliness issues, including mold and dirty bathrooms.
Service
8.56
Overall friendly staff and helpful service noted by multiple guests.
Location
9.1
Repeated mentions of the excellent location close to transport and amenities.
Room Quality
6.06
Mixed sentiments with reports of musty rooms and maintenance issues.
Amenities
6.59
Basic amenities present but complaints about Wi-Fi and heating.
Value for Money
8.04
Generally viewed as good value for budget accommodation.
Food and Beverage
7.1
No breakfast service since COVID, but no other significant complaints.
Overall Experience
7.07
Mixed reviews but overall satisfactory for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:10

Property Description

Convenient Location
Located in Hamburg’s historic Altona district, Hotel Commerz is just a short 5-minute walk from Altona Train Station and the Altona Town Hall. Perfect for exploring the city with ease.

Comfortable Accommodations
Each room at Hotel Commerz am Bahnhof Altona is equipped with cable TV, a minibar, and a private bathroom, ensuring a cozy stay for all guests. Enjoy complimentary use of the internet terminal in the lobby.

Nearby Attractions
Situated close to the vibrant Reeperbahn entertainment district and Hamburg Port, Hotel Commerz offers easy access to popular city landmarks. Plus, with the A7 motorway nearby, exploring the surrounding areas is a breeze.

Experience comfort and convenience at Hotel Commerz - book your stay now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 758 reviews
Cleanliness: 5.1
Service: 8.56
Location: 9.1
Room Quality: 6.06
Amenities: 6.59
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.07
Z
Zaviridinova • solo_traveller • kg
10
2026-07-24 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Betten sehr bequem.

2026-07-24 • via Nuitee
E
Ewe • extended_group • au
1
Will never go back
Pros:

I always liked the location, and returned many times. Ein Stammgast. Now it is only a soulless shell with no Ambiente whatsoever.

Cons:

The whole checking in process was hopeless, it took an hour of our time in Hamburg and was frustrating to say the least. If you have to go digital do it well. This was a a Kafkaesk experience and the place would definitely not be safe if a fire started at the bottom. We were right under the roof.

2026-07-23 • via Nuitee
Z
Ziad • couple • de
1
2026-07-22 • via Nuitee
J
Jörg • solo_traveller • de
8
Cons:

Keine Klimaanlage. War auch so beschrieben, aber den Tag war es sehr heiß und eine Klimaanlage wäre super gewesen

2026-07-22 • via Nuitee
V
Vera • solo_traveller • ro
8
2026-07-22 • via Nuitee
C
Christian fanjat • solo_traveller • fr
8
Idéal pour une étape
Pros:

Rapport qualité prix. à proximité de la gare. Idéal pour une étape

Cons:

Rien

2026-07-20 • via Nuitee
N
Nele • solo_traveller • de
6
2026-07-20 • via Nuitee
R
Raúl • couple • de
6
Hotel para una noche. Confirmen que no les den la habitación del 4to piso.
Pros:

La ubicación

Cons:

Nunca nos dijeron que era una habitación en el ático. Hacía mucho calor y no había AA.

2026-07-20 • via Nuitee
D
Doreen • solo_traveller • de
7
Pros:

Kurzer Weg zum Bf Altona. Die Zimmer waren sauber und zweckmäßig. Von der Straße auch relativ ruhig.

Cons:

Kein Personal vor Ort. Leider gibt es keinen Aufzug. War schon etwas anstrengend mit den Koffern in den 4. Stock.

2026-07-19 • via Nuitee
R
Renate • solo_traveller • de
7
2026-07-19 • via Nuitee
L
Liv • couple • no
8
2026-07-19 • via Nuitee
K
Karl • solo_traveller • at
6
Pros:

Lage, Preis/Leistung

Cons:

modriger Geruch aus dem Badezimmer

2026-07-19 • via Nuitee
A
Angelina2026 • solo_traveller • de
7
Pros:

Austragung des Zimmers wahr in Ordnung es wahr sauber

Cons:

Kein Personal gesehen
Keine Möglichkeit trinken oder essen so zu holen im hotel
Kein Fahrstuhl alles sehr alt

2026-07-18 • via Nuitee
A
Alex • solo_traveller • de
6
2026-07-18 • via Nuitee
C
Cassandra • solo_traveller • de
3
Gute Lage. Unsauberes Zimmer
Pros:

Gute Lage. Nahe S-Bahn Station. Schnelles Check-In mit Code:)

Cons:

Leere Spezidose halb unter dem Bett sehr offensichtlich liegend. Schwarzschimmel am Duschvorhang und am oberen Rand der Badzimmerdecke/Wand. Dreckiges Handtuch. Haare in Dusche und auf dem Bettlaken. Abgeklebtes Fenster.
Wurde versucht ein neues Zimmer zu organisieren mit dem Personal aber zum Schluss keine Antwort und kein entgegenkommen mit anteiliger Geldrückgabe leider.:(

2026-07-17 • via Nuitee
X
Xhelo • solo_traveller • al
1
2026-07-17 • via Nuitee
M
Magda • family_with_children • ge
4
Es gab weder Shampoo noch Duschgel oder andere Pflegeartikel, die im Hotel eigentlich vorhanden sein
Pros:

einzieger was gut war war es die Lage

Cons:

Zimmer war sehr schmutzig,

2026-07-17 • via Nuitee
A
Anna • extended_group • dk
8
Cons:

Det var lidt indelukket/sådan lidt tung luft.

2026-07-16 • via Nuitee
R
Ronald • couple • de
8
Preiswert und zentral
Pros:

Unkomplizierte Konversation, für HH sehr gutes Preis/Leistungsverhältnis, für 2 Nächte völlig in Ordnung

Cons:

Unverputzte Stellen an der Außenwand

2026-07-16 • via Nuitee