Hotel Castel

Hotels
7.2 (1650 reviews)
Koningin Maria Hendrikaplein 9 , Ghent , BE

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Inconsistent quality

Categories

Cleanliness
7.03
Mixed reviews mention cleanliness as positive, but there are mentions of issues.
Service
8
Friendly and helpful staff noted in multiple reviews.
Location
8.54
Consistently praised for its proximity to the train station.
Room Quality
6.49
Some rooms described as comfortable; however, issues with noise and quality were cited.
Amenities
7.52
Adequate amenities for short stays but underlying requests for improvements noted.
Value for Money
6.48
Several reviews expressed dissatisfaction with pricing relative to the quality.
Food and Beverage
6.03
Limited food options and quality mentioned as a drawback.
Overall Experience
7.5
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location and Amenities
Located right across from Gent-Sint-Pieters railway station, Hotel Castel offers sauna facilities, a beer house, and easy access to the city center. Free WiFi is available throughout the property.

Modern Rooms and Dining Options
The hotel provides modern rooms with private bathrooms, desks, and coffee/tea facilities. Guests can enjoy a breakfast buffet in the morning and dine at the on-site bistro for lunch and dinner. Additionally, various bars and restaurants are within walking distance.

Exploration and Sightseeing
With a short tram ride, guests can reach Ghent's historical city center in 10 minutes. Explore attractions like the Belfry, Gravensteen, and Korenlei during your stay at Hotel Castel.

Book now to experience comfort and convenience at Hotel Castel!

Important information:

Please inform the hotel if you are an elderly guest or guest with limited mobility. This can be taken into account when allotting rooms.

Please note that extra charges apply for use of the sauna facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

7.2
Based on 1650 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
K
Ken • solo_traveller • jp
7
2026-09-19 • via Nuitee
G
Gavril • solo_traveller • bg
8
Good stay. Excellent value for money.
Pros:

For me the location was excellent - in front of the train station and half an hour ride to the city centre. The room was good in size and clean. It didn’t overlook the square and therefore it was quiet which I liked very much. The staff is polite and helpful. The breakfast is quite basic, but I found everything I usually have for breakfast. Excellent value for money!

Cons:

The hotel rooms do not have AC. I knew it when I made the reservation. For me it was not a problem, because I stayed in the second half of September. There is a fan in the room though.

2026-09-19 • via Nuitee
S
Susan • solo_traveller • au
5
Very disappointed
Pros:

Across the road from the train station
The room was clean
Good wifi
It had a kettle and mini fridge

Cons:

From the moment you got there you didn’t feel welcomed. The reception was not what I was expecting. Walking to the lift it resembled a hostel not a hotel. It was grubby and scruffy. The lifts only went partially to your room you had to walk up another 10 steps. The carpet had suspicious stains everywhere. Although the room was clean the bed was old and very soft. The water pressure very low. Breakfast was not worth the money you paid. There was only enough scramble eggs for two people. There were at least 10 people that I saw at the time. There was boiled eggs and bacon that was so crisp. Not much else expected for a few slices of bread, a few slices of cheese and ham and pastries. Unfortunately the coffee machine had been broken for 1 week they are hoping to be fixed in the next day or so. We had hot water with coffee in sachets which were disgusting. I would not recommend or stay there again.

2026-09-19 • via Nuitee
B
Brian • solo_traveller • gb
7
Ideally situated for train station
Pros:

Very close to train station 👍

Cons:

Could probably do with a bit upgrading and had small issue with lack of hot water but resolved quickly enough

2026-09-17 • via Nuitee
A
Aidan • solo_traveller • nl
7
2026-09-16 • via Nuitee
O
Oğuzhan Aydın • solo_traveller • tr
6
2026-09-14 • via Nuitee
M
Mirko • solo_traveller • it
6
2026-09-13 • via Nuitee
E
Enrique • couple • es
6
2026-09-13 • via Nuitee
M
Maurizio • couple • it
5
il mio soggiorno nella città è stata belissimo
Pros:

ottima posizione davanti la stazione centrale

Cons:

la pulizia scarseggia, senza aria condizionata, il frigo era acceso ma non raffreddava avevamo l'acqua calda con le temperature di quei giorni è stato un grande disagio.

2026-09-12 • via Nuitee
G
Giorgos • couple • gr
10
2026-09-12 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-09-12 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-09-10 • via Nuitee
A
Ana Belén • couple • es
7
Pros:

Muy cerca de la estación pero a 30 min andando del centro

2026-09-09 • via Nuitee
A
Antonios • family_with_children • gr
6
2026-09-08 • via Nuitee
A
Alba • couple • es
7
Pros:

La ubicación estaba cerca de la estación de Gante, pero a 30' caminando del centro.

Cons:

Camas mejorables pero funcionales.

2026-09-08 • via Nuitee
S
Sergio • couple • it
7
2026-09-05 • via Nuitee
E
Edwin • extended_group • nl
7
2026-09-04 • via Nuitee
M
Morten • solo_traveller • gb
8
Pros:

Staff were really friendly, chatty, and helpful. Location was really excellent for us as it's right by the main station, and the beds were really comfortable. Room was large and well equipped.

Cons:

The shower could've been a bit higher quality.

2026-09-04 • via Nuitee
K
Kwame • solo_traveller • gh
6
Pros:

Location

Cons:

Everything

2026-09-04 • via Nuitee
A
Adrianus • solo_traveller • nl
8
2026-09-03 • via Nuitee