Hotel Castel

Hotels
7.2 (1595 reviews)
Koningin Maria Hendrikaplein 9 , Ghent , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise issues
Inconsistent quality

Categories

Cleanliness
7.03
Mixed reviews mention cleanliness as positive, but there are mentions of issues.
Service
8
Friendly and helpful staff noted in multiple reviews.
Location
8.54
Consistently praised for its proximity to the train station.
Room Quality
6.49
Some rooms described as comfortable; however, issues with noise and quality were cited.
Amenities
7.52
Adequate amenities for short stays but underlying requests for improvements noted.
Value for Money
6.48
Several reviews expressed dissatisfaction with pricing relative to the quality.
Food and Beverage
6.03
Limited food options and quality mentioned as a drawback.
Overall Experience
7.5
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:01

Property Description

Convenient Location and Amenities
Located right across from Gent-Sint-Pieters railway station, Hotel Castel offers sauna facilities, a beer house, and easy access to the city center. Free WiFi is available throughout the property.

Modern Rooms and Dining Options
The hotel provides modern rooms with private bathrooms, desks, and coffee/tea facilities. Guests can enjoy a breakfast buffet in the morning and dine at the on-site bistro for lunch and dinner. Additionally, various bars and restaurants are within walking distance.

Exploration and Sightseeing
With a short tram ride, guests can reach Ghent's historical city center in 10 minutes. Explore attractions like the Belfry, Gravensteen, and Korenlei during your stay at Hotel Castel.

Book now to experience comfort and convenience at Hotel Castel!

Important information:

Please inform the hotel if you are an elderly guest or guest with limited mobility. This can be taken into account when allotting rooms.

Please note that extra charges apply for use of the sauna facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1595 reviews
Cleanliness: 7.03
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
D
De Wintere • solo_traveller • be
7
2026-07-25 • via Nuitee
S
SUSANNA • solo_traveller • hr
10
2026-07-25 • via Nuitee
I
Inge • extended_group • be
8
Vriendelijk en proper.
Pros:

Vriendelijk personeel. Vooral communicatie in het Engels, maar dat stoorde ons niet.
Bij het ontbijt bleek dat de croissants op waren, maar toen we er naar vroegen zorgden ze voor een extra croissant voor ons. (Buitenshuis gaan halen)

Cons:

Jammer dat er met de hitte geen airco op de kamer was.

2026-07-24 • via Nuitee
B
Bishara Ebeid • solo_traveller • it
8
Pros:

La location vicina alla stazione e con mezzi o camminata si arriva al centro facilmente.

2026-07-24 • via Nuitee
L
Linda • couple • be
5
Hotel is aan renovatie toe.
Pros:

Sober, maar genoeg

2026-07-23 • via Nuitee
T
Tania • solo_traveller • be
6
Pros:

De ligging dicht bij station en tram

Cons:

Dringend renovatie nodig. Duidelijk te zien

2026-07-22 • via Nuitee
S
Stéphanie • family_with_children • fr
7
Pros:

L'emplacement.

Cons:

Il faut penser à changer le rideau douche.

2026-07-22 • via Nuitee
K
Katrien • solo_traveller • be
3
2026-07-22 • via Nuitee
W
Wilfredo • family_with_children • es
8
Todo bien .. en frente de la terminal de tren ubicación excelente para continuar viaje ..!
2026-07-21 • via Nuitee
A
Ana • solo_traveller • es
10
2026-07-21 • via Nuitee
E
Emer • solo_traveller • ie
6
2026-07-20 • via Nuitee
M
Martin • couple • se
4
2026-07-20 • via Nuitee
C
Cristina Pérez Ezquerra • family_with_children • es
3
Error
Pros:

Esta frente a la estación

Cons:

Llegamos con una habitación familiar y nos dijeron que se había roto El baño, así que nos alojaron en dos, teniendo que dejar sllo a dos menores.
El pasillo de entrada de película de.miedo.Las tarjetas de las habitaciones sucias
Una de las habitaciones era la cueva del coco. Muy grande pero la cama al sentarnos se partió un lado, los sillones rotos y cojos, la vitro destrozada, la terraza con maderos que.no se podia ni salir. La puerta sin pestillo...
Un lavabo de 20 cm sin poder dejar nada apoyado.En otro lado la ducha que no estaba mal.
Si dejas las maletas después del check out sin control.
No volvería jamás, espero que les sirva a los demás viajeros.

2026-07-19 • via Nuitee
A
Arsen • solo_traveller • us
8
Hotel Castel, Ghent
Pros:

Location: I was looking for an easy access to the train station and I found it as this hotel is right across the square from the Ghent Saint Peters train station. In order to get to Ghent’s city center, you will have to take a tram. Tram stop is about 100 meters from the hotel and it takes 10-13 minutes to reach Ghent’s historical center.
Room, bathroom and shower cabin are big and clean enough. Bed is also comfortable enough. Room had a refrigerator(although, it was unplugged and since I didn’t really had anything to put in it, I never plugged it in).
The hotel has a couple restaurants literally next door. One is Nepalese and it belongs to the hotel.
I didn’t tried the breakfast, but I’ve tried chicken curry for dinner.
Personnel: mostly I’ve talk only to 1 person - the one who checked me in- and she was extremely friendly and caring.
The biggest problem: this hotel does not has air conditioner. It was not that hot during my stay, but if it would be a bit hotter, it would be an issue.
Hotel also needs some improvements(new carpet, etc). Although, and the way I understand, some improvement already has been planned.
Another problem I came across is the Wi-Fi. It was working perfectly fine during my first evening there and in the mornings. However, for whatever reason, it was going on and off during my second evening.
Overall, and if you would like to stay close to the train station, I would say that this hotel is a good choice

2026-07-19 • via Nuitee
M
Marc • solo_traveller • be
8
2026-07-19 • via Nuitee
A
Angelina • solo_traveller • be
2
Pros:

La situation par rapport au Jazz festival

Cons:

Chambre donnant sur la rue, réveillé tous les X avec genre, une bande avec musique à fond, rire. Cri, camion poubelle tres tôt, soufflerie pour feuilles mortes, tram. Impossible de dormir car fenêtres ouvertes à cause de la chaleur. Petit déjeuner minimaliste

2026-07-18 • via Nuitee
T
Tomas • solo_traveller • be
4
Veel te warm in de kamer en veel lawaai met raam open
Pros:

Dichtbij het station

Cons:

Ok, er is geen airco. Maar waarom doe je alle ramen dicht op de enige frisse dag van de week. Het was bakken en braden in de kamer. Zelfs met het raam open en buiten was het 19°, bleef het snikheet. Daardoor hoorde je nog meer lawaai van buiten. Om 7h smorgens oorverdovend lawaai van slepende kettingen van de horecazaak onderaan. Verschrikking. Ook was het waterflesje opengedaan en dus zeker bijgevuld. Dat kost 4 cent bie god.

2026-07-18 • via Nuitee
P
Paula • couple • fi
6
Pros:

Hotelli sijaitsee Gent Sint-Peters rautatieasemaa vastapäätä. Huoneessa oli jääkaappi.

Cons:

En tajunnut varausta tehdessäni, ettei hotellissa ole ilmastointia. Nukkuminen 30 asteen helteessä oli nihkeää. Patjat olivat nähneet jo parhaat päivänsä. Aamupala oli hyvin yksinkertainen.

2026-07-17 • via Nuitee
V
Van den Eynden • couple • be
1
Slechtste hotel waar ik ooit geweest ben.
Pros:

Niets

Cons:

Alles. En wanneer men vraagt om naar de frigo op de kamer te kijken omdat deze niet koelt werd er gewoon gelogen en de dag later sorry gezegd.

2026-07-16 • via Nuitee
M
Maria • solo_traveller • at
7
2026-07-15 • via Nuitee