Hotel Schweizerhof Bern & Spa

Hotels
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The Leading Hotels of the World
9.4 (1870 reviews)
Bahnhofplatz 11 , Bern , ch
+41 31 326 80 80

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious and well-furnished rooms
Cons:
Food quality issues reported
Concerns about cleanliness in some areas

Categories

Cleanliness
8.8
The cleanliness was generally acceptable but some guests reported cleanliness issues.
Service
10
The staff was friendly and attentive, with excellent service overall.
Location
10
Multiple guests highlighted the hotel's excellent location.
Room Quality
9.77
Rooms were spacious and well-furnished, with good lighting and quality finishes.
Amenities
9.31
Amenities were generally good, though some guests felt the spa was small or staff was lacking during busy periods.
Value for Money
9.26
The hotel provides a good experience but some comments indicated potential issues with food quality affecting value.
Food and Beverage
8.29
Some guests reported issues with food quality and service during breakfast.
Overall Experience
9.75
Overall positive experiences noted, with minor issues that did not detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:17

Property Description

Luxurious Rooms and Cutting-edge Facilities

Hotel Schweizerhof Bern & Spa offers luxurious rooms with elegant interior design and cutting-edge facilities. Each room features a minibar, Nespresso coffee machine, and state-of-the-art entertainment. The large bathrooms include a rain shower, bathtub, towel warmer, bathrobe, and slippers for ultimate comfort.

Wellness Centre and Rooftop Terrace

Enjoy the 500 m² wellness centre with a hot tub, sauna, hammam, and 24-hour fitness room. Relax on the trendy rooftop terrace with stunning views of Bern. Indulge in innovative cuisine at Jack’s Brasserie or savor a cocktail at the lobby lounge bar or Sky terrace.

Convenient Location and Premium Services

Centrally located near Bern Railway Station, Hotel Schweizerhof offers valet parking and free public transport for easy exploration. Don't miss the opportunity to experience luxury and relaxation at Schweizerhof Bern & Spa.

Important information:

Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Opening hours at the spa:
Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 9.00 am to 8.00 pm and Sunday 9.00 am to 8.00 pm.

Friday to Sunday we have Spa Slots that may be reserved in advance.

Please note that children under 12 years are only allowed in the spa area from 4:00 pm until 5:00 pm and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 50 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 65 per person per night when using an existing bed.
    People 4 years old and over stay for CHF 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1870 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 8.29
Overall Experience: 9.75
L
Laurent Jankowiak à sup. • couple • ch
9
Un très bel hôtel en plein centre de Berne
Pros:

Accueil très sympathique, chambre spacieuse, spa en libre accès avec hammam et sauna, et petit déjeuner copieux et délicieux !

2026-07-25 • via Nuitee
M
mzuri • family_with_children • iq
9
My 4 day stay was absolutely amazing. Staff friendly and helpful, restaurants and brands are close and variable .
Pros:

Location is really nice. Close to train and public transportation.

2026-07-24 • via Nuitee
V
Valérie • couple • be
10
2026-07-23 • via Nuitee
A
axl • solo_traveller • ee
10
2026-07-20 • via Nuitee
S
Sophie • couple • ch
10
2026-07-18 • via Nuitee
S
Simon • couple • dk
10
Superb restaurant og virkelig fine spaforhold. Serviceniveauet var fremragende
Pros:

God restaurant og virkelig fine spaforhold. Serviceniveauet var fremragende

Cons:

Loungebaren var ikke optimalt indrettet

2026-07-16 • via Nuitee
P
Postaru • solo_traveller • nl
10
2026-07-16 • via Nuitee
S
Saveria • extended_group • ch
7
Cons:

Leider trotz gewünschten check in nicht mal zur normalen check in Zeit ins Zimmer gekonnt

2026-07-15 • via Nuitee
H
Hedin • Family
10
This Hotel and Vivienne are On her Majesty Secret Service.
Pros:

Old charm, high standards, well dressed and behaving personnel, very nice guest room - great idea the James Bond Experience - elegant lunge bar. Very nice location.
This hotel lives up to the standard and expectation of high class Swiss hotels.
To be mentioned Ms. Vivienne, who went the extra mile with kindness and professionality in order to accomodate a request I had. She's an asset to this property.
As you may know, a scene "007 On her majesty's secret service" was shot here - on the balcony of room 411. The Schweizerhof Bern and Spa will bring it all back to its guests.

2026-07-14 • via Tripadvisor
H
Hetty • family_with_children • us
10
Perfect location for explore Bern
Pros:

The Pool and spa area were wonderful. The hotel location could not be better or the staff. The concierge was so helpful even offering to take our suitcases to the train station!

Cons:

Nothing could have been better. Accomodations were quite comfortable.

2026-07-14 • via Nuitee
K
knotheadusc • Couples • Wiesbaden, Hesse
8
Chandeliers and city soiree...
Pros:

My husband and I spent two nights at the Hotel Schweizerhof Bern & Spa. It was our first visit to Bern, and the occasion was my birthday. Since we were taking the train from Frankfurt Airport to Switzerland, the Schweizerhof's location was excellent for us. The rail station is literally steps away from the hotel.

Since it was a special occasion, I booked a junior suite. It was mostly very comfortable, with a sitting room, a bedroom, and a nicely appointed bathroom complete with a rainfall shower, a large tub, and what appeared to be television on the wall. The bed and linens were comfortable, and although I didn't have a chance to use it, the desk also appeared to be good for doing work. The room also had electric rollladens.

The one thing I didn't care for in the room were the two chandeliers. My husband and I don't like overhead lighting. We prefer to use lamps. We were not able to use the lamps in the room without also turning on the chandeliers, which were very bright. The reception did send a technician up to see what he could do, but unfortunately, the chandelier lights were hardwired.

I enjoyed the breakfast in Jack's Brasserie. The made to order dishes were excellent, but I really liked Phillippe, the waiter, who made my birthday extra special. He brought out a really delicious chocolate mousse cake and a lovely card from the staff. He's a real gem, especially at breakfast!

One thing to be aware of is that the hotel is right in the center of town. If there is an event going on, you will hear noise. We happened to be at the hotel during Bern's annual city fest, and the noise went on all night. But this isn't the hotel's fault. I just mention it it for anyone who is a light sleeper. I'm sure when there's no city party, the room is quiet enough.

I enjoyed the Bernese bear that was presented to us at checkout. The little bear shaped almond cake was a nice treat! Overall, we enjoyed our stay and would book again.

2026-07-13 • via Tripadvisor
P
Pierre • solo_traveller • lu
10
2026-07-13 • via Nuitee
J
Joe (Youssef) • solo_traveller • ch
9
2026-07-12 • via Nuitee
B
Bisma • solo_traveller • pk
10
2026-07-12 • via Nuitee
M
Matthew • couple • at
10
Remarkably wonderful
Pros:

The Schweizerhof is a Bernese institution; there is simply nowhere else you should stay. Although the hotel is simply wonderful, it’s the staff, as custodians of this historical, timeless home-from-homes, that ultimately conjure the magic within these walls that make your stay so special.

Cons:

Nothing I care to mention.

2026-07-12 • via Nuitee
A
alberto • couple • it
8
ok
Pros:

old, classic, but also for that ok!

Cons:

everything ok, maybe the terrace breakfast can be improved...

2026-07-12 • via Nuitee
S
Sana • family_with_children • ae
10
2026-07-11 • via Nuitee
H
Hannah • couple • gb
10
Outstanding
Pros:

Easily accessible to everywhere. Friendly staff and clean and comfortable hotel room

Cons:

Nothing

2026-07-09 • via Nuitee
D
Diletta • couple • ch
10
Pros:

Staff super attento alle esigenze del cliente. Camera stupenda e cibo ottimo

2026-07-08 • via Nuitee
S
Sarah • couple • gb
10
Perfect place for a few days in Bern
Pros:

Great location, excellent staff. Amazing roof top bar, good restaurant

Cons:

Service not always up to scratch at roof top bar.

2026-07-07 • via Nuitee