Hotel Schweizerhof Bern & Spa

Hotels
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The Leading Hotels of the World
9.4 (1931 reviews)
Bahnhofplatz 11 , Bern , CH
+41 31 326 80 80

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious and well-furnished rooms
Cons:
Food quality issues reported
Concerns about cleanliness in some areas

Categories

Cleanliness
8.8
The cleanliness was generally acceptable but some guests reported cleanliness issues.
Service
10
The staff was friendly and attentive, with excellent service overall.
Location
10
Multiple guests highlighted the hotel's excellent location.
Room Quality
9.77
Rooms were spacious and well-furnished, with good lighting and quality finishes.
Amenities
9.31
Amenities were generally good, though some guests felt the spa was small or staff was lacking during busy periods.
Value for Money
9.26
The hotel provides a good experience but some comments indicated potential issues with food quality affecting value.
Food and Beverage
8.29
Some guests reported issues with food quality and service during breakfast.
Overall Experience
9.75
Overall positive experiences noted, with minor issues that did not detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:17

Property Description

Luxurious Rooms and Cutting-edge Facilities

Hotel Schweizerhof Bern & Spa offers luxurious rooms with elegant interior design and cutting-edge facilities. Each room features a minibar, Nespresso coffee machine, and state-of-the-art entertainment. The large bathrooms include a rain shower, bathtub, towel warmer, bathrobe, and slippers for ultimate comfort.

Wellness Centre and Rooftop Terrace

Enjoy the 500 m² wellness centre with a hot tub, sauna, hammam, and 24-hour fitness room. Relax on the trendy rooftop terrace with stunning views of Bern. Indulge in innovative cuisine at Jack’s Brasserie or savor a cocktail at the lobby lounge bar or Sky terrace.

Convenient Location and Premium Services

Centrally located near Bern Railway Station, Hotel Schweizerhof offers valet parking and free public transport for easy exploration. Don't miss the opportunity to experience luxury and relaxation at Schweizerhof Bern & Spa.

Important information:

Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Opening hours at the spa:
Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 9.00 am to 8.00 pm and Sunday 9.00 am to 8.00 pm.

Friday to Sunday we have Spa Slots that may be reserved in advance.

Please note that children under 12 years are only allowed in the spa area from 4:00 pm until 5:00 pm and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

9.4
Based on 1931 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 8.29
Overall Experience: 9.75
H
Hamed • couple • ae
10
افضل اقامة
Pros:

شكراً من القلب على حسن الاستقبال وكرم الضيافة والخدمات المميزة. لقد كانت إقامتي لديكم تجربة جميلة بكل معنى الكلمة، بفضل لطفكم واهتمامكم وحرصكم على راحة الضيوف.

بكل صدق، أعتبر فندقكم من أفضل الفنادق السويسرية التي أقمت فيها، ليس فقط لجودة الخدمات، بل أيضاً لدفء التعامل وجمال التجربة التي سأحتفظ بذكراها دائماً.

شكراً لكم جميعاً، وأتطلع بكل سرور إلى العودة والإقامة لديكم مرة أخرى. ❤

2026-10-23 • via Nuitee
J
John • couple • au
8
Great location and good rooms
Pros:

Great location good room

Cons:

Some staff a little precious

2026-10-20 • via Nuitee
M
Melissa • couple • us
10
The hotel exceeded every need—spacious room, delicious food, and caring staff. Simply superb!
Pros:

Convenient location and excellent service

Cons:

Nothing

2026-10-19 • via Nuitee
L
Luca Amaru • family_with_children • ch
9
2026-10-18 • via Nuitee
C
Christian • couple • ch
8
2026-10-17 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-10-16 • via Nuitee
N
Nigel • couple • gb
8
Perfect location next to the main station. Impressive bedrooms. Probably the best hotel in Berne, but priced accordingly
Pros:

Perfect location, right next to the main station. Spacious bedroom with comfortable bed and state of the art bathroom. Breakfasts were good (but not exceptional). Efficient check-in and check-out, staff helpful.

Cons:

In house restaurant Jack’s Brasserie was disappointing.

2026-10-16 • via Nuitee
B
bhsalhosni • solo_traveller • om
10
2026-10-12 • via Nuitee
C
Clare • solo_traveller • gb
9
2026-10-11 • via Nuitee
S
Susanna • couple • us
10
2026-10-10 • via Nuitee
D
Daniel • couple • es
7
2026-10-09 • via Nuitee
C
Cihan • solo_traveller • dk
10
2026-10-09 • via Nuitee
G
Gianni • solo_traveller • ch
10
2026-10-08 • via Nuitee
A
Ana • family_with_children • hr
10
2026-10-08 • via Nuitee
M
Michele • couple • us
9
Staff was very helpful especially the valet.
Pros:

Great location

Cons:

Couldn’t control the air conditioning as well.

2026-10-07 • via Nuitee
E
Ekaterina • couple • ru
7
Если нужно остановиться на одну ночь, то вполне себе, на более не смогу порекомендовать
Pros:

Отличное расположение, размер номера, неплохой менеджер отеля (помогла в неприятной ситуации) и официантка Елена в главном ресторане была восхитительна!

Cons:

Не понравилось, что нас поселили в номер с видом на университетское общежитие, у которых была вечеринка. Было неприятно, так как мы хотели отдыхать в номере, а не слушать гулянки подростков. После того, как муж поругался, менеджер дала возможность заселиться в более лучший номер с хорошей скидкой и на ужин нам дали на выбор два напитка. Ну и плюс отель уже староват.

2026-10-07 • via Nuitee
C
Claudenice Luciana • couple • br
10
Pros:

Excelente hotel .

2026-09-16 • via Nuitee
Z
Zwart • couple • au
10
Loved it.
Pros:

Excellent rooms and the staff were very helpful and friendly

Cons:

Our room was a bit hot but the portable air-conditioning made a big difference

2026-09-15 • via Nuitee
R
Roland • couple • ch
10
Un très bon week-ends en amoureux
Pros:

L’emplacement le confort

Cons:

Rien

2026-09-14 • via Nuitee
B
Bryan • couple • ch
10
2026-09-12 • via Nuitee