Harrow Lodge Hotel

Hotels
8.5 (865 reviews)
31 Palmerston Road , Shanklin , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Value for money
Cons:
Small room size
Inconsistent shower water pressure

Categories

Cleanliness
7.89
Generally clean but mentioned issues with small facilities and water pressure.
Service
9.36
Extremely friendly and helpful staff, going above and beyond for guests.
Location
8.9
Perfect location for planned activities, close to the seafront.
Room Quality
7.35
Rooms were small, not as spacious as expected, but well appointed.
Amenities
8.38
Good amenities provided but limited due to room size.
Value for Money
8.84
Excellent value rated by multiple guests for accommodation and breakfast.
Food and Beverage
8.89
Fantastic breakfast and affordable food options, liked by most guests.
Overall Experience
8.36
Overall a great stay with minor issues that were promptly addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Seaside Charm and Comfort

Breathtaking Views: Overlooking Shanklin Beach, Sandown Bay, and Culver Cliffs.

Delightful Amenities: Fully-licensed bar, restaurant, TV lounge, free parking, and Wi-Fi.

Culinary Excellence: Enjoy a diverse menu catering to all dietary needs.

Ready to experience seaside bliss at Harrow Lodge Hotel? Book now for an unforgettable stay!

Important information:

Dogs are allowed on request and charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Location

Guest Reviews

8.5
Based on 865 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
F
Fiona family_with_children gb
10
A truly wonderful and relaxing week in fantastic surroundings!
Pros:

Breakfast was plentiful with many different choices. It was always brought quickly and was hot!
The location of the hotel was exceptional. Just a few minutes walk from the beach and stunning views over the sea. I couldn’t ask for better!

Cons:

Nothing!

2026-08-08 via Nuitee
L
Luke solo_traveller gb
10
Pros:

Location is perfect, the staff are great too very (Hello to the lovely waitress!). Plenty of Parking out the front, the hotel is clean and excellently priced. I thoroughly loved my 5 nights here.

Cons:

Nothing it was great and I will look forward to staying here again next year.

2026-08-06 via Nuitee
J
Julia solo_traveller gb
10
Fantastic & we highly recommend this hotel.
Pros:

The people were welcoming, so lovely, easy to talk to, friendly, helpful and nothing was too much trouble. Great location, clean comfortable rooms, delicious food (breakfast n evening meal; both cooked to perfection). We will be rebooking here when we come back to the Isle of Wight and will highly recommend this to others.

2026-08-06 via Nuitee
T
Taylor solo_traveller gb
3
Pros:

Staff were friendly and found a fan for the room, breakfast was good.

Cons:

The shower head was absolutely awful so bad that we didn't use it.

2026-08-05 via Nuitee
V
Vitus couple ch
9
Schönes und gut gelegenes Hotel
Cons:

Super gelegen zwischen Strand und Dorf, sehr ruhig und schöne Sicht aufs Meer.
Sehr freundliches und hilfsbereites Personal, gutes Frühstück

2026-08-04 via Nuitee
T
Tamara couple it
7
Viaggio in moto in Galles
Pros:

La vista sul mare del bar/ ristorante, parcheggio della moto davanti alla stanza, posizione vicina alla Old Village.

Cons:

Rapporto qualità prezzo un po’ sbilanciato..

2026-08-03 via Nuitee
C
chris solo_traveller gb
9
Pros:

Clean , comfatable , great breakfast , friendly..

2026-08-03 via Nuitee
L
Linda solo_traveller gb
9
Pros:

The location and room were perfect but the staff made it the best. So friendly and helpful!

Cons:

Only slight downfall was the shower area was a bit small. Still clean and had all the amenities!

2026-08-03 via Nuitee
J
jerome couple gb
6
Cons:

Poor water supply for the shower, small single bed

2026-08-03 via Nuitee
M
Marie-Paule family_with_children be
9
Hôtel très chouette idéalement situé
Pros:

Le charme de l hôtel, la nourriture était très bonne, excellent petit déjeuner servi à table, l’ambiance, très propre. Chambre très confortable.

Cons:

Salle de bains un peu petite

2026-08-02 via Nuitee
N
Nlls solo_traveller gb
8
Pros:

Great location, Great breakfast.

2026-08-02 via Nuitee
L
Linda couple gb
6
Could be a lot better
Pros:

Good location if the lift was working

Cons:

I had fish and chips but batter was not cooked and was soggy
Bacon was like cardboard
Toaster is not big enough for the bread, only half cooked
Only one type of milk
Mouldy smell in dining room

2026-07-24 via Nuitee
S
Stephen solo_traveller gb
10
Good time
Pros:

Very close to shorefront, very clean and facilities were good. Breakfast offered and bar there for drinks if needed.

2026-07-23 via Nuitee
D
Daly solo_traveller gb
10
Pros:

Location and staff

2026-07-21 via Nuitee
J
John Andersen couple dk
8
Pros:

Helt lokalt og nede på jorden , ligger rigtig godt ed god udsigt til vandet og fri parkering

Cons:

?

2026-07-21 via Nuitee
J
Jacqui couple gb
8
Pleasant
Pros:

Good location

Cons:

Nothing, rooms are basic but clean & comfortable. Was good for overnight stay. Breakfast was excellent & staff are lovely

2026-07-20 via Nuitee
G
Gary solo_traveller gb
10
Pros:

Everything. I come here every year. Never found a fault.

2026-07-17 via Nuitee
L
Lisa solo_traveller gb
1
Very poor cleanliness and maintenance standards- not what I expected from a property on Booking.com
Pros:

Nothing apart from the location as it was convenient and within walking distance of Shanklin Beach and local amenities.
Due to the condition of the room and my concerns about hygiene standards, I chose not to eat at the hotel and instead travelled to Shanklin Beach for my evening meal. I also decided not to have breakfast at the property.

When I checked out, I informed the staff member that I would not be having breakfast and advised him of the serious concerns I had regarding the room. I suggested he inspect the room himself, as I had stripped the bedding to clearly show the staining and condition of the mattresses. I described the room as "absolutely disgusting". Unfortunately, rather than receiving an apology or an offer to discuss the issues, I was simply asked which room I was referring to. No concern was expressed and no attempt was made to investigate the matter before I left.

Cons:

The cleanliness and overall condition of the room were completely unacceptable and far below what I would expect from accommodation advertised on Booking.com. There was debris on the flooring and a general layer of dust and dirt throughout. Bedding was particularly concerning. Every pillow showed visible staining, including brown marks and sweat stains.. The double bed consisted of two single beds pushed together, and both the mattress cover and mattress itself were stained, particularly around the edges. There were also brown-red stains and black marks visible on the mattress protector. The bathroom was equally disappointing. There appeared to be dried toothpaste residue left in the sink from a previous guest, which immediately raised concerns about whether the room had been properly cleaned between stays. The toilet brush and holder contained visible staining, the sealant around the shower and bathroom areas was discoloured and deteriorating. A rolled-up towel had been left behind the sink for reasons unknown. There were marks, dirt and grime on the walls, holes in the wall close to the single bed, a telephone socket hanging off the wall, dirty electrical sockets, and a radiator that was heavily blackened inside. The kettle was extremely dirty both inside and out. The small fan was brown from dirt and unusable. The window on the left-hand side of the room was broken and would not close properly. Given that this family room opens directly onto the pub's drinking area, this raised concerns regarding both safety and security. The blind in the frosted bathroom window was also damaged, and being in the basement I could clearly hear conversations, movement and noise from the pub area throughout the evening and into the morning.

Overall, I found the room to be unhygienic, poorly maintained and not representative of the standard advertised. I believe the condition of the accommodation warrants a full investigation and I am happy to provide the photographs.

2026-07-16 via Nuitee
S
Susan Anne couple cy
7
2026-07-16 via Nuitee
G
Gene couple gb
10
2026-07-15 via Nuitee