Harrow Lodge Hotel

Hotels
8.5 (815 reviews)
31 Palmerston Road , Shanklin , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Value for money
Cons:
Small room size
Inconsistent shower water pressure

Categories

Cleanliness
7.89
Generally clean but mentioned issues with small facilities and water pressure.
Service
9.36
Extremely friendly and helpful staff, going above and beyond for guests.
Location
8.9
Perfect location for planned activities, close to the seafront.
Room Quality
7.35
Rooms were small, not as spacious as expected, but well appointed.
Amenities
8.38
Good amenities provided but limited due to room size.
Value for Money
8.84
Excellent value rated by multiple guests for accommodation and breakfast.
Food and Beverage
8.89
Fantastic breakfast and affordable food options, liked by most guests.
Overall Experience
8.36
Overall a great stay with minor issues that were promptly addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Seaside Charm and Comfort

Breathtaking Views: Overlooking Shanklin Beach, Sandown Bay, and Culver Cliffs.

Delightful Amenities: Fully-licensed bar, restaurant, TV lounge, free parking, and Wi-Fi.

Culinary Excellence: Enjoy a diverse menu catering to all dietary needs.

Ready to experience seaside bliss at Harrow Lodge Hotel? Book now for an unforgettable stay!

Important information:

Dogs are allowed on request and charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 815 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
T
timothy solo_traveller gb
9
Pros:

Location and outdoor decking soccer for breakfast in the sun

Cons:

Decor is a little tired

2026-06-20 via Nuitee
G
Graham solo_traveller gb
9
Great views and staff brilliant
Pros:

Friendly staff, good value food and drinks, good gluten free options for Breakfast

Cons:

Shower cubicle is a bit tight! Ensuite bathroom quite small but that was manageable

2026-06-17 via Nuitee
M
Mark solo_traveller gb
10
2026-06-17 via Nuitee
K
Karen solo_traveller gb
10
Perfect for a mini break
Pros:

Location next to beech, beautiful views, easy to catch buses. Food and accommodation exceptional value for money.

Cons:

Nothing really all as expected.

2026-06-14 via Nuitee
N
Nick solo_traveller gb
10
Wonderful time
Pros:

We were so looked after by the ladies there. Real personal service. Nothing was too much trouble. Anna especially fell for our dog, she was brilliant and we'll always talk about those few days.

Thanks so much to everyone. Loved the food and the view from the balcony. Location excellent, especially for the lift to the beach.

Would definitely return.

2026-06-06 via Nuitee
A
Andy solo_traveller gb
8
2026-06-05 via Nuitee
L
Leonor family_with_children pt
8
Perfect, clean, friendly and uncomplicated.
Pros:

Clean, perfect location near to everything really. Dog friendly. Room was ok, no air conditioning - the weather was hot and so was the room, but we had a small fan in the room that helped. Breakfast was ok. People were super friendly and nice.

Cons:

The room being hot. Fan on, window open, door open but it still felt so hot inside during the afternoon.

2026-06-04 via Nuitee
J
Jordan solo_traveller nz
9
2026-06-03 via Nuitee
S
Suzie solo_traveller za
8
2026-06-02 via Nuitee
N
Nynke extended_group nl
9
Heerlijk betaalbaar hotelletje met fantastisch uitzicht over zee.
Pros:

Het uitzicht op de zee was fantastisch. De kamers prima! Niet modern maar wel opgeknapt , netjes en schoon. Ook de hond mocht mee, super!

Cons:

Wij waren uitermate tevreden

2026-06-01 via Nuitee
C
charles solo_traveller gb
10
2026-05-31 via Nuitee
R
RICHARD couple gb
8
Good value
Pros:

Location was excellent

Cons:

Very hot inside rooms

2026-05-31 via Nuitee
N
Natasha solo_traveller gb
8
Staff made it for me. So so friendly and helpful.
Pros:

Location
View lovely.
Would love to come back if yoga takes off.
What a great place for a retreat.
Very quiet.
Close to Old Village and Chine

Cons:

Roadworks outside blocking part of view
Decor a bit tired

2026-05-28 via Nuitee
N
Nicki solo_traveller gb
8
Pros:

Breakfast and evening food great
Needs aircon in room

Cons:

No aircon

2026-05-28 via Nuitee
S
Sophie family_with_children gb
10
Fantastic staff, great location, and great rooms- we will definitely book again.
Pros:

Breakfast was really great! Food was fab with a great choice which was well cooked- catered for all ages. Staff were very friendly, helpful and welcoming.
Views and location were fantastic.

Cons:

There wasn’t anything we didn’t like

2026-05-28 via Nuitee
A
aysegul family_with_children gb
2
Pros:

The only positive aspect is that the hotel is very close to the seaside.
Breakfast was acceptable — not bad, with enough variety and filling options.

Cons:

Unfortunately, my stay at this hotel was disappointing despite its good location.
The room was small, airless, and uncomfortable. It was so tiny that there wasn’t even space for a proper TV stand — they had placed the TV on top of the wardrobe, which looked very unprofessional. The bed was also small and uncomfortable.

The bathroom had several issues:
- The water pressure was extremely weak
- The drain kept clogging
- The toilet seat was loose and unstable

The rooms are very poorly soundproofed, so you can hear everything from the corridor and neighbouring rooms.
There was a hairdryer in the room, but it didn’t work.

Another major problem is that the hotel does not have a proper reception. The bar staff are responsible for check‑in and guest assistance, but they were uninterested, unhelpful, and quite rude.
On top of that, after 9 PM there are no staff in the hotel at all, which does not feel safe or reassuring.

I also want to mention that the room I received was not the room I booked on Booking.com. Even though I pointed this out, they told me they had no other rooms available. Booking.com was also unable to resolve the issue, which made the situation even more frustrating.

2026-05-28 via Nuitee
C
Cristina family_with_children gb
6
Good for money , good location
Pros:

Feel like home, dog friendly, friendly staff

Cons:

Family room downstairs

2026-05-27 via Nuitee
V
Victoria solo_traveller fr
7
Pros:

Hôtel bien placé, au calme, petit-déjeuner très correct

Cons:

Salle de bain très petite

2026-05-27 via Nuitee
J
Joe solo_traveller gb
7
2026-05-26 via Nuitee
Y
Yuet Ming family_with_children gb
7
Pros:

Clean beddings

Cons:

Small bathroom

2026-05-25 via Nuitee