Horizon Hotel

Hotels
8.5 (2575 reviews)
Jalan Pantai, Locked Bag 2084 , Kota Kinabalu , MY
+60 88-518 000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Variety of breakfast options
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.71
The bed frame area could have been cleaner and there was a foul toilet odour in one room.
Service
8.18
Mixed feedback; some staff were helpful while others, especially the male manager, were not friendly.
Location
9.22
Excellent location near tourist attractions and restaurants, with easy access to public transport.
Room Quality
8.67
Rooms were described as spacious, comfortable, and clean.
Amenities
8.7
Provided amenities like an iron and ironing board were appreciated; however, some maintenance is needed.
Value for Money
9.16
The hotel offers good value for the price, especially given the location and amenities.
Food and Beverage
7.71
Breakfast had great options, but service was inconsistent; some delays noted.
Overall Experience
8.68
Despite some issues, the overall stay was enjoyable and the positives outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Enjoy elegant and air-conditioned guest rooms with flat-screen satellite TV and minibar, offering beautiful views of the sea or city.

Dining Options
Indulge in a daily buffet breakfast at Deco Cafe & Grill, savor Malaysian specialties at The Asian Restaurant, or grab pastries and coffee at Pastria.

Convenient Amenities
Take advantage of the outdoor swimming pool, gym, and helpful 24-hour reception for car rentals and tour assistance.

Book now to experience the luxury and convenience at Horizon Hotel in Kota Kinabalu!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. There is minor renovation work on level 5. Guests may experience light disturbances. The property apologizes for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.5
Based on 2575 reviews
Cleanliness: 7.71
Service: 8.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 8.68
W
wen hsien • solo_traveller • tw
10
2026-09-19 • via Nuitee
A
Anoeska • couple • nl
8
Aangenaam verblijf met goede locatie en mooi uitzicht op de zee en kust
Pros:

Ligging en mooi uitzicht. Goed ontbijt en vriendelijk personeel en een lift die snel komt, want dat zie je niet vaak hier.

Cons:

Zwembad was gesloten met regen, dan kan je prima zwemmen lijkt mij en er is weinig ruimte om je koffer neer te zetten in de kamer. Ze gaan ervan uit dat je die uitpakt en in de kast doet, maar met 2 nachten verblijf doe je dat niet.

2026-09-19 • via Nuitee
B
Beoordelaar123 • solo_traveller • nl
8
2026-09-19 • via Nuitee
B
Beoordelaar123 • solo_traveller • nl
8
Pros:

2e keer verblijf deze vakantie en ook in de 2e kamer is de schoonmaak niet geweldig. Telefoons in de kamer werken niet. 1 klein wc rolletje per dag en 1 handdoek per persoon.
Personeel is prima en zeer behulpzaam

2026-09-17 • via Nuitee
J
julien • family_with_children • fr
7
2026-09-16 • via Nuitee
B
Beoordelaar123 • solo_traveller • nl
7
Goede locatie, niet overal schoon
Pros:

Prima locatie, ontbijt vooral Aziatisch. Je moet vragen om kaas, yoghurt en thee.
De vloerbedekking van onze kamer was heel vies en niet gezogen. Zwembad erg fijn, geen schaduw dus fijn voor een afkoelende plons, maar niet om te relaxen.

Cons:

Kamer niet goed schoon, 1 handdoek per persoon

2026-09-15 • via Nuitee
N
niklas • couple • se
5
2026-09-15 • via Nuitee
C
Claire • solo_traveller • fr
8
Très bien
Pros:

Hotel fidèle à la description et aux photos. Literie très confortable. Petit déjeuner copieux et varié. Personnel réactif.

Cons:

Pas une vue direct sur la mer

2026-09-14 • via Nuitee
L
Lowe • family_with_children • ca
7
Will not consider this hotel for future bookings
Cons:

Unable to have late check out despite ring a repeated guest and staying a total of 9 days in this Hotel. It’s all about $$$. An extension of 2 hours costs M$100!!!will not consider

2026-09-14 • via Nuitee
M
Mohamad • solo_traveller • au
10
Pros:

Fourth time I've stayed here. You can't beat this hotel in KK. The location is the best. Decent gym too.

2026-09-13 • via Nuitee
K
Karen • couple • au
8
Great location and good room with a view!
Pros:

Location and view

Cons:

Nothing

2026-09-12 • via Nuitee
M
Mohamad Sufan • solo_traveller • my
10
2026-09-12 • via Nuitee
M
Margie • solo_traveller • gb
8
Pros:

Good location, comfortable beds, clean.

2026-09-11 • via Nuitee
J
Jacqueline • solo_traveller • au
10
Pros:

View was amazing from our room. Location was fabulous. Staff super friendly

2026-09-09 • via Nuitee
I
Ida • couple • dk
9
2026-09-09 • via Nuitee
S
Saifullizan • solo_traveller • bn
8
Pros:

My fav hotel in KK

2026-09-08 • via Nuitee
M
Mohamad • solo_traveller • au
10
Can't go wrong
Pros:

Never have I stayed at the hotel where night markets, durian shop, and the fish market were all within arms reach. Plus all the restaurants you need. Perfect spot. Very comfortable and a good brekkie as well.

2026-09-06 • via Nuitee
A
Abdullah • solo_traveller • my
10
Pros:

Makanan sarapan sedap semuanya.

Cons:

Staff di bahagian pool unwelcoming.

2026-09-04 • via Nuitee
R
Repismarc SL • solo_traveller • es
10
2026-09-04 • via Nuitee
F
Fergus • couple • gb
9
2026-09-04 • via Nuitee