The New Alexandra Hotel

Hotels
7.5 (2377 reviews)
11 Clonmel Street , Llandudno , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues
Stairs

Categories

Cleanliness
6.75
Several reviews mentioned cleanliness issues, including rooms not cleaned properly.
Service
7.75
Staff were described as friendly and accommodating in multiple reviews.
Location
8.75
Many reviews highlighted the excellent location, being close to town center and the promenade.
Room Quality
7.75
Rooms were generally described as clean and comfortable, with nice decor.
Amenities
6.75
Some complaints about stairs and plumbing noise, but a good range of basic amenities.
Value for Money
7.75
Guests found the hotel to be good value for the price paid.
Food and Beverage
7.75
Breakfast was praised, though some guests did not eat at the hotel.
Overall Experience
6.75
Overall sentiment was positive but marred by cleanliness issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:20

Property Description

Garden Oasis and Entertainment Hub

Step into tranquility at The New Alexandra Hotel, where a lush garden and a vibrant shared lounge await you. Enjoy the evening entertainment and connect with fellow travelers in the cozy bar.

Family-Friendly with Modern Comforts

With spacious family rooms and free WiFi throughout, this 3-star hotel ensures a comfortable stay for all guests. The sun terrace offers a perfect spot to unwind after a day of exploring the nearby beaches.

Convenient Location and Beach Access

Located just 200 meters from Llandudno North Shore Beach, and a short distance from Llandudno West Shore Beach, this hotel is a beach lover's paradise. Don't miss the chance to experience the best of Llandudno at The New Alexandra Hotel.

Important information:

Kindly note the hotel is not suitable for people with mobility impairment..

When traveling with pets, please note that an extra charge of £12 per pet, per night applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 2377 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 6.75
G
Glen solo_traveller gb
10
Love My stay we always stay here love the hotel
2026-06-13 via Nuitee
L
Lynsey solo_traveller gb
10
2026-06-12 via Nuitee
T
Tatiana Andrea solo_traveller uy
9
Pros:

La ubicación y amplitud de ls habitación.

Cons:

El baño es un poco antiguo

2026-06-12 via Nuitee
L
Laura family_with_children gb
3
It’s not family friendly but would be ok for a one night budget stay
Pros:

Good location! Lots of parking nearby

Cons:

It needs a really good tidy up especially the reception area.
There was too many people chinning fags right outside main entrance and I had to ask people to move to walk my kids through their plumes of smoke ( I’m not sure if you have other outside space for a smoking area?)
Some woman nearly took out our 4 year old with the door at the bottom of the stairs as we were entering our room due to our room being positioned next to a door that opens out.
Breakfast does not start until 9 (this is just personal preference but we are all up having breakfast way before then)

2026-06-12 via Nuitee
J
John solo_traveller gb
8
Stairs
Cons:

Hi it was the stairs to many to get to the room

2026-06-11 via Nuitee
S
Steph solo_traveller gb
6
Quick visit.
Pros:

Great location in town and close to train station.
The staff are friendly.

Cons:

There's no lift, so you must be able to do stairs. Im ok with that.
The pillows were very hard, so I didn't sleep very well.
My room was a bit cold as the weather wasn't warm
Couldn't turn the radiator on.
No hairdryer.
A few details the housekeeping had missed. Mirror not polished, little coffee table dusty + gritty. Some skirting dusty.
The room had a stale sweat smell on entering. I had to open the window for fresh air.

2026-06-11 via Nuitee
P
PAVITHRAN solo_traveller gb
8
2026-06-11 via Nuitee
A
Allman solo_traveller gb
10
Pros:

The staff are so friendly an kind

Cons:

Nothing was wrong with the hotel

2026-06-10 via Nuitee
A
Anup family_with_children ie
5
Pros:

The staff was nice and welcoming. Location was great and the sea was visible from the room.

Cons:

Cleanliness in general was not great. No lift! Washroom in general need a bit of touch

2026-06-10 via Nuitee
D
David couple gb
6
Pros:

Staff were nice but I had to send lots of chasers before I received my £50 deposit back for dog

2026-06-09 via Nuitee
B
Brian Ratcliffe solo_traveller gb
8
2026-06-09 via Nuitee
C
Cocu solo_traveller gb
10
Pros:

All good places , breakfast, Room...

Cons:

Nothing everything was fine

2026-06-09 via Nuitee
R
Roberts solo_traveller gb
6
Pros:

food

Cons:

the stairs no lift

2026-06-09 via Nuitee
K
Kevan solo_traveller gb
8
2026-06-08 via Nuitee
S
Susan couple gb
8
Cheap and cheerful
Pros:

Central location and low price for central location. It was very quiet and didn’t hear any noise at all.

Cons:

Older and dated decor which we expect for the price.

2026-06-08 via Nuitee
C
Carole solo_traveller au
8
2026-06-08 via Nuitee
D
Daniel solo_traveller gb
10
Pros:

Very friendly atmosphere

Cons:

Me turning up

2026-06-08 via Nuitee
M
Matt solo_traveller gb
8
2026-06-07 via Nuitee
L
Lynsey solo_traveller gb
10
We always stay here it’s a lovely hotel
Pros:

We always stay here we’re in Llandudno love it

2026-06-06 via Nuitee
S
Sylvia solo_traveller gb
7
2026-06-03 via Nuitee