The New Alexandra Hotel

Hotels
7.5 (2413 reviews)
11 Clonmel Street , Llandudno , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Cleanliness issues
Stairs

Categories

Cleanliness
6.75
Several reviews mentioned cleanliness issues, including rooms not cleaned properly.
Service
7.75
Staff were described as friendly and accommodating in multiple reviews.
Location
8.75
Many reviews highlighted the excellent location, being close to town center and the promenade.
Room Quality
7.75
Rooms were generally described as clean and comfortable, with nice decor.
Amenities
6.75
Some complaints about stairs and plumbing noise, but a good range of basic amenities.
Value for Money
7.75
Guests found the hotel to be good value for the price paid.
Food and Beverage
7.75
Breakfast was praised, though some guests did not eat at the hotel.
Overall Experience
6.75
Overall sentiment was positive but marred by cleanliness issues in some rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:20

Property Description

Garden Oasis and Entertainment Hub

Step into tranquility at The New Alexandra Hotel, where a lush garden and a vibrant shared lounge await you. Enjoy the evening entertainment and connect with fellow travelers in the cozy bar.

Family-Friendly with Modern Comforts

With spacious family rooms and free WiFi throughout, this 3-star hotel ensures a comfortable stay for all guests. The sun terrace offers a perfect spot to unwind after a day of exploring the nearby beaches.

Convenient Location and Beach Access

Located just 200 meters from Llandudno North Shore Beach, and a short distance from Llandudno West Shore Beach, this hotel is a beach lover's paradise. Don't miss the chance to experience the best of Llandudno at The New Alexandra Hotel.

Important information:

Kindly note the hotel is not suitable for people with mobility impairment..

When traveling with pets, please note that an extra charge of £12 per pet, per night applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 2413 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 6.75
R
Rajasekar • solo_traveller • gb
9
2026-07-03 • via Nuitee
P
Peter • solo_traveller • gb
5
Won't be staying here again because of the stairs.
Pros:

The room was OK and clean. The Bathroom and shower was OK(but a bit on the small side)

Cons:

As there is no lift having to go up and down about 80 stairs to my room(Not good when you have joint problems and/or are aged). No spoon to stir my drink. Didn't have the breakfast because I didn't want to walk up and down those stairs again.

2026-07-03 • via Nuitee
W
Wallace • solo_traveller • gb
7
Cons:

Lots of steps to our top floor bedroom

2026-07-03 • via Nuitee
J
james • solo_traveller • gb
3
Pros:

Location great. Room amazing.

Cons:

No glasses in room. No teaspoon. Totally wacky host..intimidating

2026-07-02 • via Nuitee
M
Maximilian • solo_traveller • at
8
2026-07-01 • via Nuitee
J
Jan • couple • gb
7
2026-06-30 • via Nuitee
J
Jennie • solo_traveller • gb
2
Worst hotel ever
Pros:

The food

Cons:

Disrespectful to us

2026-06-28 • via Nuitee
M
Michael • couple • gb
8
Last minute getaway.
Pros:

Central position in the town and close to the beach. Good price. Room was a good size, clean and tidy. We had a view of Trinity Church which was lovely.

Cons:

The property said in the details that there was a hairdryer in the room so I didn’t take one. However we didn’t have a hairdryer.

2026-06-28 • via Nuitee
N
Natalie • family_with_children • gb
6
2026-06-27 • via Nuitee
M
marina • solo_traveller • gb
9
Lovely stay 😊
Pros:

I stayed for 3 nights, hotel staff very friendly and nothings too much trouble. Room very clean and spacious. Bed was comfy, pillows just right for me. Bar downstairs, drinks at a reasonable price, food is served in the bar, very nice, tasty and well presented. Beach a 2 min walk from the hotel and just round the corner are the shops. I had a very enjoyable break and would stay here again 😃

Cons:

If you have trouble walking up and down stairs this hotel may not be suitable for you as it as a lot of stairs to climb. Which I didn't mind.

2026-06-27 • via Nuitee
V
Verma • family_with_children • gb
7
2026-06-26 • via Nuitee
R
Reynolds • solo_traveller • gb
8
Pros:

Good location

Cons:

Breakfast

2026-06-26 • via Nuitee
B
Brian • solo_traveller • ie
6
Pros:

Location
The view from room 18 was fantastic
The beds were just fine
The room was very clean, bright and airy

Cons:

No lift.
8 flights of stairs of various lengths
The reception office up the first and longest flight of stairs was ridiculous.
The small and grubby bar is your introduction to an ancient hotel in the second best location in Llandudno - what a waste. You need to be young and fit to face those stairs, neither of which would describe my 75 year old body

2026-06-25 • via Nuitee
R
robles • couple • ca
8
2026-06-24 • via Nuitee
J
Jo • solo_traveller • gb
8
Great location and value for money
Pros:

Nice friendly hotel in centre of town and near the railway station and bus stops. Lovely quiet room with comfy bed. Great little bar and fab food. Really good value for money.

2026-06-24 • via Nuitee
N
Natalie • couple • gb
7
2026-06-23 • via Nuitee
H
Herrick • family_with_children • gb
5
Adequate but wouldn't recommend or stay again.
Pros:

The room was a good size and was convenient for the town centre and front. Booking in was easy dispite us only just arriving within the checkout time. Advice on car parking was good.

Cons:

The room was really noisy the window were single glazed and the intersection and road were busy with vehicles and people at all hours of the night and day. The room only had one opening window so became very hot and stuffy without any way of letting a breeze in. The entrance served as an outdoor seating area for the bar and was difficult to negotiate. The room was clean enough but we had no house made service for our 5 night stay

2026-06-23 • via Nuitee
W
wilkinson • solo_traveller • gb
8
Pros:

Was clean friendly place

Cons:

Nothing

2026-06-22 • via Nuitee
N
Nthambe • solo_traveller • gb
7
No frills, no fuss
Pros:

Great location; 2 minutes walk to beach.

Cons:

Could do with a thorough clean - dirty kettle, gritty floors, dirty carpet

2026-06-22 • via Nuitee
C
Catherine • solo_traveller • au
8
Pros:

In the town near station and beach.

Cons:

The property has many stairs. Fortunately my room was up some flights I could manage.

2026-06-20 • via Nuitee