Hotel Principe Marmolada

Hotels
7.6 (1878 reviews)
Via Malga Ciapela 18 , Malga Ciapela , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location for skiing
Some friendly staff members
Cons:
Poor cleanliness standards
Service quality inconsistency

Categories

Cleanliness
5.68
Guests reported issues with dirty towels and an overall dated appearance of the hotel.
Service
8.15
Mixed comments; some staff were described as rude and disorganized, while others were noted as friendly.
Location
9.69
Convenient location for ski access and nearby shopping facilities.
Room Quality
6.64
Rooms noted as outdated with issues like a broken lock and lack of amenities.
Amenities
7.17
Pool and sauna are limited in schedule; additional amenities noted to be lacking.
Value for Money
8.63
Good price-quality ratio according to some guests despite the issues.
Food and Beverage
6.68
Limited variety and quality reported; issues with availability of food items during breakfast.
Overall Experience
8.15
Overall experience was mixed; positive notes on location but many complaints on service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Panoramic Views and Unique Rooms
Hotel Principe Marmolada, just 200 metres from the Marmolada cable car, offers stunning panoramic views and uniquely furnished rooms with modern amenities.

Culinary Delights and Entertainment
Indulge in buffet-style breakfast and savor Italian and local delicacies at the hotel's two restaurants. Unwind at the charming piano bar for a relaxing evening.

Winter Convenience
Enjoy hassle-free winter holidays with complimentary ski storage for guests. Book now to experience the beauty of the Dolomites at Hotel Principe Marmolada.

Important information:

The resort fee is not payable for children under 3 years.

Only pets weighing 10 kg or under are allowed at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-09-06 until 2026-06-21
Sauna is closed from 2026-09-06 until 2026-06-21
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1878 reviews
Cleanliness: 5.68
Service: 8.15
Location: 9.69
Room Quality: 6.64
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.15
Y
Yuliia family_with_children ua
8
Pros:

Гарне розташування, смачна їжа, в нас був напівпансіон, особливо лимонний пиріг.

Cons:

В нас був номер з кавроліном. Загалом номер був чистий, але кавролін мав вже багато плям, через те склалося враження, що підлога не дуже чиста.
Душова кімната була чиста, рушники і постіль також. Комфортним було також ліжко

2026-07-04 via Nuitee
G
Giulian solo_traveller it
9
Panorami mozzafiato
Pros:

Struttura sotto la Marmolada davanti alla funivia, panorama fantastico, staff gentile, parcheggio comodo e piscina inclusi e ottima la cucina ... Buon punto di partenza per vari sentieri sotto le dolomiti

Cons:

Due note negative:
1- nella nostra stanza non c'erano finestre ma un unica porta finestra che dava direttamente all' esterno ed essendo al piano terra per la sicurezza non era possibile tenerla aperta durante la notte per un giro d'aria quindi abbiamo dovuto dormire sempre chiusi dentro (specifico perché era estate, perché in inverno non ci sarebbe stato ovviamente nessun problema)
2- mancanza del bidet (essendo in Italia pensavo ci fosse)

2026-07-04 via Nuitee
E
Elisa family_with_children it
6
Pros:

Struttura abbastanza datata, ottimo gli spazi grandi sia interni che esterni. Posizione molto bella.

Cons:

Il cibo di una qualità scarsa, scarsissima. Probabilmente la qualità più bassa che il fornitore gli propone.
Tutto preconfezionato, riscaldato. Nulla di tipico montanaro. Cibo che forse nemmeno se hai fame ti viene voglia di mangiare.

2026-07-03 via Nuitee
D
DONATELLA couple it
5
Pros:

colazione abbondante e diversificata

Cons:

servizio ai piani, camera non pulita in alcuni giorni.

2026-07-03 via Nuitee
B
Balazs solo_traveller hu
8
Pros:

Kedves staff

Cons:

Az alagsori szoba valami katasztrófa...

2026-07-02 via Nuitee
I
Iuliia family_with_children us
9
A great place to stay with your family!
Pros:

Personal! Breakfast and dinner!

2026-07-02 via Nuitee
M
Manu89 solo_traveller it
8
2026-07-02 via Nuitee
J
Jana family_with_children si
9
Awsome
Pros:

Good food, pleasent stuff

2026-07-02 via Nuitee
M
Mª Rocío couple es
10
Ojalá poder volver pronto
Pros:

Trato exquisito del personal. Hablan español y nos han recomendado opciones turisticas interesantes. Esta al lado de la marmolada (muy recomendable subir) y cerquita de Serrai di Sottoguda. El desayuno y la cena maravillosa con buenas opciones dulces y saladas. Nos quedamos dos noches y quedamos encantados!!

Cons:

El baño era algo pequeño pero nos hemos apañado bien.

2026-07-02 via Nuitee
J
Jana couple cz
9
Pros:

Poloha ubytování, velikost pokoje, poměr cena - kvalita. Vše ok.

Cons:

Čechy posílají do restaurace ve sklepě. Ponurá restaurace - jako ve 2 třídě. Jsme pro ně asi póvl.

2026-07-02 via Nuitee
K
Klaudia couple pl
2
Pros:

Hotel ma bardzo dobre słodkie przekąski.

Cons:

W hotelu bardzo głośno. Do 23:30 odbywała się dyskoteka dla małych dzieci, którą było słychać w pokoju. Pomimo próśb, obsługa hotelu nie chciała uciszać ani zakończyć wcześniej dyskoteki. Należy przygotować się na hałas. Bardzo niedobra kawa w bufecie.

2026-07-02 via Nuitee
M
Maurizio couple it
7
Molti aspetti positivi, come il buffet serale, zero attesa
Pros:

Camera confortevole

Cons:

La doccia è possibile solo dentro la vasca da bagno. Moquette veramente datata

2026-07-02 via Nuitee
G
GIORGIO extended_group it
7
2026-07-01 via Nuitee
M
MARIO solo_traveller it
7
2026-07-01 via Nuitee
NICOLETTA66 solo_traveller it
8
2026-07-01 via Nuitee
R
Robert extended_group hr
8
2026-07-01 via Nuitee
D
David solo_traveller il
5
2026-07-01 via Nuitee
A
Albygan solo_traveller by
9
Pros:

Great location. The lift to Mount Marmolada is right nearby, and parking is completely uncrowded in the summer. Breakfast and dinner—included in the room rate—are quite good, and there is a bar in the same area if you need anything else. The room itself, while not very large, is quite comfortable, and the bathroom is modern.

2026-07-01 via Nuitee
C
Cristina solo_traveller es
9
Pros:

La piscina y las prestaciones que te dan por un precio competitivo. Cogí media pensión y entraba desayuno y cena que por lo que pagábamos estaba muy bien. Las vistas muy bonitas.

Cons:

Horario de la piscina muy limitado. No me gustó y tendrían que cambiar que te cogen los pasaportes en el check-on y te dicen que se los pidas luego...casi se nos olvida recogerlos el último día y podíamos haber tenido un gran problema... Sería mejor que utilizasen algún sistema de escaneo o de check in online

2026-07-01 via Nuitee
D
Domenico solo_traveller it
8
2026-06-30 via Nuitee