My Rooms City Hotel Camino de Santiago

Hotels
7.7 (2554 reviews)
Santiago, 37 , Castrillo del Val , ES
+34 947 42 69 56

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location (approx. 15 minutes by car to Burgos centre)
Very hot water in shower
Responsive via Booking.com chat
Perceived good price/value by some guests
Staff tried to improvise breakfast and assist when possible
Cons:
Very poor cleanliness (soap from prior guest, dust under beds, spiderwebs, dead insects)
Reception often closed / check-in instructions missing; long delays at arrival
Maintenance issues (leaks, cigarette burn on duvet, broken WC seat, noisy cistern)
Old/noisy mattresses and questionable linen cleanliness (found hairs)
Bar closes earlier than advertised; facilities and sockets loose; missing supplies (towels, near-empty toilet rolls)

Categories

Cleanliness
3
Multiple reviews report very poor cleanliness: soap from previous guest in shower, empty bottle under bed, dust and lint under beds, spiderwebs, dead insects; overall described as 'very dirty'.
Service
10
Mixed but responsive: reception often closed and check-in instructions missing, causing delays; however staff respond via Booking chat and eventually assisted, and some guests appreciated attempts to help with lost items and breakfast service.
Location
10
Generally praised for location: about a 15-minute drive to Burgos city centre and noted positively by multiple guests.
Room Quality
4.6
Rooms show clear maintenance issues: cigarette burn on duvet, leaking walls, noisy cistern, broken WC seat, old mattresses with exposed springs and poor bedding; isolated reports of missing towels and torn bedcovers.
Amenities
5
Amenities problematic: bar closes earlier than advertised, loose sockets/fixtures, limited in-room supplies (near-empty toilet rolls), and basic facilities show lack of upkeep.
Value for Money
9.9
At least one guest explicitly appreciated the price-to-service relation ('Le prix prestation'); overall some guests implied acceptable value despite issues.
Food and Beverage
9.6
Mixed: breakfast was improvised but staff did what they could with available resources; bar service complaints (closed earlier than stated) but some effort noted for breakfast provisioning.
Overall Experience
9.5
Overall impressions vary: several guests strongly discourage staying due to cleanliness and maintenance, while others highlight helpful staff responses and good location; overall experience reflects this combination.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:35

Property Description

Unique English-themed Design
Experience the charm of a romantic English theme throughout our hotel, just a short drive from Burgos. The original interior design sets us apart, offering a unique and elegant atmosphere for your stay.

Tranquil Location Along Camino de Santiago
Nestled in the peaceful area of Los Tomillares, our hotel sits along the famous Camino de Santiago pilgrimage route. Unwind in the serene surroundings and indulge in the intricate decor of our rooms, designed to ensure a restful night's sleep.

Exquisite Dining and Event Services
Savor delectable meals at our on-site restaurant, where every bite is a culinary delight. Whether it's a special occasion or a casual dinner, our restaurant caters to all your dining needs with finesse.

Book your stay at Hotel Camino de Santiago and immerse yourself in a world of elegance and tranquility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VLL

Location

Guest Reviews

7.7
Based on 2554 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 4.6
Amenities: 5
Value for Money: 9.9
Food and Beverage: 9.6
Overall Experience: 9.5
L
Leopoldo • couple • es
6
Cumple con los mínimos para una noche…
Cons:

Tiene bar-restaurante pero no servicio de cocina. La misma recepcionista te atiende para mínimos.

2026-10-31 • via Nuitee
P
Paul • solo_traveller • gb
7
Good location, pleasant staff
Pros:

Well located on the Camino, nice staff

Cons:

A bit hot and stuffy on a warm night

2026-10-30 • via Nuitee
A
Alfonso • couple • es
10
Pros:

Es silencioso

Cons:

Me gustó todo

2026-10-29 • via Nuitee
R
rodriguez • extended_group • es
10
Pros:

Todo

Cons:

Nada

2026-10-29 • via Nuitee
M
Mariam • solo_traveller • fr
8
Pros:

Accessible. Très bon rapport qualité prix

Cons:

RAS

2026-10-29 • via Nuitee
L
Le Quenven • couple • fr
10
2026-10-28 • via Nuitee
A
Alfonso • couple • es
7
2026-10-28 • via Nuitee
A
Alfonso • couple • es
10
Pros:

Buen trato

Cons:

Todo correcto

2026-10-27 • via Nuitee
D
David • couple • es
1
Pros:

Situación

Cons:

No funcionaba la cisterna y estaba todo muy anticuado

2026-10-26 • via Nuitee
J
Juan Carlos • couple • es
4
Pros:

El desayuno

Cons:

Las camas

2026-10-26 • via Nuitee
N
nicolas • extended_group • fr
8
Pros:

Bon rapport qualité prix
Situé à 15 min en voiture de Burgos
Chambre spacieuse
Accueil sympathique
Parking gratuit

2026-10-25 • via Nuitee
E
Eloy Martínez • solo_traveller • es
8
2026-10-25 • via Nuitee
F
Francisco • couple • es
7
Pros:

Parking

Cons:

Falta de empatía en la recepción

2026-10-25 • via Nuitee
F
Francisco • couple • es
10
Pros:

Precio

Cons:

Nonse

2026-10-25 • via Nuitee
J
Javier • extended_group • es
3
Pros:

La ubicación nos vino bien y poder aparcar en la puerta.

Cons:

Desayuno caro para lo que ofrece.
Camas incómodas.
Limpieza regular.

2026-10-25 • via Nuitee
A
Alexandre • couple • fr
10
2026-10-24 • via Nuitee
E
EMILE • solo_traveller • fr
8
2026-10-23 • via Nuitee
J
Jerome • solo_traveller • pt
8
Great place to stop on the road
Pros:

Large flat, well equipped., friendly staff

2026-10-23 • via Nuitee
V
Vasco • couple • pt
10
2026-10-22 • via Nuitee
J
Jourdain • couple • fr
9
Très joli hôtel proche de Burgos
Pros:

Prix , décoration

2026-10-22 • via Nuitee