Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Bed quality inconsistent
Hotel needs renovation

Categories

Cleanliness
8.39
General comments on cleanliness were positive, although a negative note on renovation was mentioned.
Service
9.86
Staff was consistently described as friendly and accommodating, going out of their way to assist guests.
Location
9.4
Location is great with good access to transport links, although it is not in the main town.
Room Quality
8.85
Most comments were positive regarding room comfort, despite one mention of upgrade needed for beds.
Amenities
8.38
Basic amenities were covered, but some improvements were desired, particularly regarding heating.
Value for Money
8.34
Some guests felt the pricing did not match the quality due to lack of renovations.
Food and Beverage
9.39
The breakfast and meals received high praise across multiple reviews.
Overall Experience
9.36
Overall experiences were overwhelmingly positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:08

Property Description

Hotel Pontives: A Cozy Retreat in the Heart of Gardena Valley

Spectacular Views of the Dolomites: Most rooms at Hotel Pontives offer a balcony with breathtaking views of the majestic Dolomites, providing the perfect backdrop for your stay.

Convenient Shuttle Services: Whether you're visiting in winter for the ski season or in summer for outdoor adventures, take advantage of the free shuttle service to Ortisei and the nearby cable cars, ensuring easy access to all the area has to offer.

Culinary Delights and Comfortable Accommodations: Start your day with a delicious breakfast buffet featuring local specialties, and end it with a savory meal at the on-site restaurant. The cozy rooms with wooden furnishings offer a comfortable retreat after a day of exploration.

Experience the beauty of Gardena Valley at Hotel Pontives - Book your stay now for an unforgettable getaway!

Important information:

When traveling with pets, please note that an extra charge of 20 euros per pet, per night applies.


The customer who needs an invoice must communicate it when he books in the special request box indicating the tax data.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MUC

Location

Guest Reviews

9
Based on 783 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
antonio • solo_traveller • it
8
2026-07-24 • via Nuitee
N
Nan-Wei • family_with_children • tw
10
We really enjoyed our stay in this hotel!!
Pros:

The room was big enough and the balcony was very enjoyable. The staffs were very nice and the lady preparing the breakfast could remember our choices for coffee from the first day, which made us surprise. The dinner was great as well.

Cons:

None

2026-07-23 • via Nuitee
F
Fan • couple • cn
10
Pros:

食物美味，工作人员热情友善，房间很干净。

Cons:

无

2026-07-23 • via Nuitee
M
mette • couple • dk
10
2026-07-23 • via Nuitee
H
Hongkab • couple • kr
8
2026-07-23 • via Nuitee
T
Tamminen • solo_traveller • fi
9
Persoonallinen hotelli erinomaisella aamiasella.
Pros:

Persoonallinen Hotelli ja erityisesti persoonallinen Hugo jolla nimesimme vanhemman viiksekkään herrasmiehen jäi mieleen. Palvelualtis henkilökunta. Erinomainen aamiainen. Bussilla kätevästi keskustaan.

Cons:

Sijainti vähän syrjässä. Rakennustyö edessä. Ei ilmastointia.

2026-07-23 • via Nuitee
E
Ella • extended_group • au
10
2026-07-21 • via Nuitee
B
Bénédicte • couple • fr
10
Excellent
Pros:

L’établissement est très bien situé avec des bus pour Ortisei à 50 mètres. Le personnel est chaleureux et très agréable. Les repas sont très copieux et très bons. Je recommande vivement cet établissement

2026-07-20 • via Nuitee
L
Line • family_with_children • dk
9
2026-07-20 • via Nuitee
W
Williams • solo_traveller • au
10
2026-07-20 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-07-20 • via Nuitee
H
Hilda • couple • sg
10
Really enjoyed my experience here!!! Love the owners and their family dog. Also the bfast spread here is fantastic.
Pros:

Hospitality is top notch. Everyone makes you feel soo welcomed. Like a home away from home. Space is comfortable and clean!!

Cons:

Nil.

2026-07-20 • via Nuitee
B
Bellè • solo_traveller • it
6
Buona la posizione ma il personale (con la sola eccezione della signora alla reception) è poco cordiale, il ristorante p
Pros:

La posizione

Cons:

Il ristorante e la colazione

2026-07-19 • via Nuitee
C
Clara • couple • es
9
Pros:

Las habitaciones son amplias, de hecho nos dieron una habitación de 4 personas y éramos solo dos. Teníamos un balcón con vistas a la montaña. La cama es muuuuuy cómoda y las almohadas también, descansamos de lujo porque además no se oye ningún ruido y TIENEN PERSIANAS, algo que agradecer cuando sales de España. El desayuno es abundante, variado y rico y la persona que nos sirvió el café todos los días siempre tenía una sonrisa en la cara. Tiene plazas suficientes para aparcar.

Cons:

Nada en particular

2026-07-19 • via Nuitee
R
Ramirez • family_with_children • us
9
Pros:

Location

Cons:

No A/C

2026-07-19 • via Nuitee
F
France • couple • ca
10
La gentillesse du personnel.
Pros:

Tout était super! Le personnel plus qu’extraordinaire.

Cons:

Rien

2026-07-18 • via Nuitee
J
Jette • couple • dk
7
Gammelt hotel, men hyggeligt
Pros:

Søde værter og hyggelig stemning

Cons:

Ligger ikke i ortisei men 3 km uden for byen. Slidt og gammelt hotel

2026-07-16 • via Nuitee
M
Marie-Hélène • family_with_children • fr
10
Pros:

Acceuil du personnel ; vraiment très sympa
Chambre neuve très confortable
Dîner et petit déjeuner parfaits
Parking devant et bus pour rallier les téléphériques pour les randonnées !

Cons:

Rien

2026-07-15 • via Nuitee
M
Mark • couple • us
8
2026-07-14 • via Nuitee
S
Sakis • couple • cy
8
Pros:

Το φαγητο απιθανο

2026-07-14 • via Nuitee