Crossways

Hotels
8.6 (1684 reviews)
Stocks Lane, North Wootton , Wells , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Issues with room heating
Limited space in some rooms

Categories

Cleanliness
8.06
The room was clean and comfortable, but some issues like stains on the wall were noted.
Service
9.03
Staff were described as friendly, professional, and attentive throughout many reviews.
Location
9.07
The hotel is located in a beautiful country area with good views and convenient access to local attractions.
Room Quality
8.52
Rooms were mostly spacious and comfortable, but some reports mentioned issues with heating.
Amenities
8.55
Facilities were noted as great, but the lack of a pool/spa was a downside.
Value for Money
8.51
The value for the price is considered good, with decent facilities and services.
Food and Beverage
8.56
Food quality was rated highly, with excellent breakfast and dining options.
Overall Experience
8.53
Guests generally reported a very pleasant stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:34

Property Description

Spectacular Views and Award-Winning Dining
Crossways, located in the heart of Somerset, offers stunning views of the countryside and Somerset hills. Indulge in exquisite dining at the AA Rosette-awarded restaurant, serving dishes made from fresh, locally-sourced ingredients.

Luxurious Accommodation
Experience comfort and luxury in all rooms at Crossways, each equipped with an en suite bathroom, flat-screen TV, and tea/coffee making facilities. The inn's recent extension seamlessly blends the past with the present, providing a unique and welcoming atmosphere.

Versatile Event Hosting
Whether it's a corporate meeting, wedding party, or anniversary celebration, Crossways is the perfect venue. Host your special event surrounded by the picturesque landscapes of Somerset.

Book now to experience the charm and hospitality of Crossways in Somerset!

Important information:

For guests booking the family room, please provide the total number and ages of children staying at the property before arrival.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1684 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
J
John solo_traveller gb
3
2026-07-04 via Nuitee
C
Clara couple fr
9
2026-07-04 via Nuitee
H
Harald solo_traveller at
8
Cons:

Das Frühstück war geschmacklich eher fad.

2026-07-04 via Nuitee
D
Darren couple gb
8
Everything met the standard - nothing exceptional but nothing to disappoint either
Pros:

All very pleasant

2026-07-04 via Nuitee
M
Mark couple gb
10
Great hotel for exploring the local area and sights.
Pros:

Well equipped comfortable room. Excellent dining and bar area.

2026-07-03 via Nuitee
M
Margaret solo_traveller gb
10
Lovely food, lovely room.
Pros:

Lovely breakfast, excellent choice of hot food.
Beautiful view of Glastonbury Tor from the terrace.
Warm welcome when I arrived.
Super comfy bed, loved the shower, appreciated all the little extras in the room.

Cons:

Nothing, perfect weekend.

2026-07-03 via Nuitee
C
Caroline solo_traveller nl
10
Prachtig
Pros:

Heerlijk bed. Lekker ruimtelijke kamer. Mooi uitzicht vanuit de eetzaal

Cons:

De wegen eromheen zijn erg smal en begroeid.

2026-07-03 via Nuitee
P
Pete couple gb
9
2026-07-02 via Nuitee
I
Ian couple gb
8
Good apart from our experience in the restaurant
Pros:

Spacious room with comfortable bed.

Cons:

On the first night we booked a table in the restaurant for 7pm, we waited 30 minutes for our order to be taken, at 8.30 pm we eventually received our meal after complaining twice, the starter never turned up as they forgot, so I just told them to knock it off the bill as we had, had enough by this time, the excuse we got given was that they had a cycling group who were turning up a different times, that was no excuse as we had a booking for 7pm, if they had booked and turned up at different times then maybe they shouldn’t have taken priority, the food was ok, but not as expected.

2026-07-02 via Nuitee
A
Andrew solo_traveller gb
8
2026-07-01 via Nuitee
B
Ben couple gb
5
2026-06-28 via Nuitee
M
Maria solo_traveller gb
10
2026-06-27 via Nuitee
P
Phil couple gb
6
2026-06-26 via Nuitee
G
Graham solo_traveller ie
10
2026-06-24 via Nuitee
M
Matthew couple gb
10
2026-06-23 via Nuitee
C
clive couple gb
10
One night. Very good
Pros:

Clean, great views from the terrace

Cons:

Nothing was wrong

2026-06-15 via Nuitee
P
Paul solo_traveller gb
8
Cons:

The fact that they took my credit card details even though I'd booked and paid through booking.com

2026-06-14 via Nuitee
S
suzanne couple gb
3
Dreadful
Pros:

Not a lot- basic

Cons:

Bed uncomfortable, pillows hard, water too hot - boiling!! Being bitten during the night by some sort is small insect’s, bathroom smelt damp

2026-06-13 via Nuitee
N
Nick solo_traveller gb
10
I enjoyed my comfortable stay at Crossways.
Pros:

I had dinner and also breakfast and both were excellent.

Cons:

Nothing comes to mind

2026-06-12 via Nuitee
G
Geoffrey Scott couple au
9
An hotel that works really well.
Pros:

Very well appointed place to stay in every way. Large room, bed and bathroom. Staff were excellent and very helpful.

2026-06-12 via Nuitee