Hotel Trusty Nagoya Shirakawa

Hotels
8.6 (1928 reviews)
Naka-ku Sakae 2-7-13 , Nagoya , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Spacious rooms
Great value for money
Cons:
Cleanliness issues reported
Limited food options
Elevator access problems

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness issues with dust and leftover snacks in rooms.
Service
9.1
Friendly and helpful staff consistently praised across multiple reviews.
Location
8.6
Conveniently located near Nagoya station and shopping areas.
Room Quality
8.6
Rooms are spacious and comfortable with good amenities.
Amenities
8.6
Hotel offers good amenities including laundry facilities and coffee makers.
Value for Money
9.1
Excellent value for the quality of stay and comfort.
Food and Beverage
8.1
Breakfast options were limited to Bento boxes which might be culturally specific.
Overall Experience
8.6
A comfortable stay with good service and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Convenient Location and Modern Amenities
Hotel Trusty Nagoya Shirakawa offers a prime location just 2 km from JR Nagoya Station, situated above a shopping mall. Enjoy air-conditioned rooms with free WiFi, a fridge, and satellite TV. Unwind at the body care center or rent mirroring devices from the 24-hour reception.

Diverse Dining Options and Relaxation Facilities
Indulge in Western cuisine at Rose Room or savor Japanese delicacies at Takumi. After a day of exploring, unwind at the bar lounge or tea room. Guests can also visit the hair salon for a new look or utilize the coin-operated launderette.

Proximity to Major Attractions
With Fushimi Subway Station just a 5-minute walk away, exploring Nagoya is convenient. Visit Nagoya Castle within a 10-minute drive or shop at the nearby Sakae area. Book your stay now at Hotel Trusty Nagoya Shirakawa for a memorable experience.

Important information:

Vehicle size limit for on-site parking: height: 62 in, width: 69 in, length: 187 in

Additional fees apply for meals for children sleeping in existing beds when booking with meal-inclusive rate.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1928 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.1
Overall Experience: 8.6
V
Vicente • family_with_children • es
9
Buen Hotel
Pros:

Muy amplio y limpio. Camas muy cómodas

Cons:

El desayuno es un bento japonés. Si lo hubiera sabido antes no lo hubiera contratado. Estaba bueno pero no es lo que más me apetece desayunar normalmente

2026-05-30 • via Nuitee
Y
Yoshie • couple • jp
8
Pros:

お部屋に座り心地のいい椅子が3台もあって、洗面まわりもとても清潔でよかったです！
お水も２本付いていました。

Cons:

インスタントでもいいのでコーヒーがあれば嬉しいです。

2026-05-30 • via Nuitee
F
Fikri • couple • id
8
2026-05-29 • via Nuitee
E
Etsuko • solo_traveller • jp
6
2026-05-28 • via Nuitee
Y
Yusuke • solo_traveller • jp
7
2026-05-27 • via Nuitee
J
Jana • solo_traveller • de
8
Cons:

Sehr dunkel

2026-05-27 • via Nuitee
A
ARITA • solo_traveller • jp
10
Pros:

伏見駅と栄駅のちょうど間にあってアクセスがすごく良かったです。ホテルもキレイでコスパも良くまた利用させていただきます！

Cons:

枕が4個、クッションが2個ありましたが
柔らかすぎてセッティングに苦労しました。

2026-05-26 • via Nuitee
D
Dylan • family_with_children • gb
8
2026-05-26 • via Nuitee
B
Bradley • solo_traveller • au
8
Pros:

Very helpful staff

Cons:

A little less central

2026-05-26 • via Nuitee
O
Okan • solo_traveller • tr
9
2026-05-25 • via Nuitee
G
Gabriel • solo_traveller • cl
10
Pros:

La habitación es superior a muchas en japón, sobretodo por el precio. Las recepcionistas muy amables a pesar de la barrera del idioma. Todo muy limpio.

Cons:

Nada, todo bien

2026-05-25 • via Nuitee
J
Johannes Josef • solo_traveller • de
9
2026-05-25 • via Nuitee
K
KAORI • family_with_children • jp
6
もう行かない
Pros:

リファのドライヤーがあったので、嬉しかった。

Cons:

フロントスタッフの対応が遅い、態度が悪い

2026-05-25 • via Nuitee
D
Darwin Jr • couple • ph
9
I would highly recommend this hotel.
Pros:

This is the most spacious room in all hotels that I’ve been in Japan. But I would like to highlight how excellent the bathroom was and all the amenities. The closest station is less than 8 minute walk and it’s only a station away from Nagoya station. There are a lot of restaurants and convenience stores nearby as well!

Cons:

We were stuck in the drier for >3hours for a single load. The washer and drier were the only facility I didn’t enjoy in the is stay.

2026-05-25 • via Nuitee
J
JC • solo_traveller • re
10
2026-05-24 • via Nuitee
T
Tomohiro • extended_group • jp
8
2026-05-24 • via Nuitee
小淵 • family_with_children • jp
9
お着いた良いホテル
Pros:

清潔感

2026-05-24 • via Nuitee
M
Marcos • solo_traveller • es
10
Pros:

Muy buena habitación a buen precio.

Cons:

Nada.

2026-05-24 • via Nuitee
J
Johann MOMNOUGUI • solo_traveller • cm
9
Bel hôtel prestigieux
Pros:

La qualité de l'hôtel, le personnel disponible et la taille de la chambre

Cons:

Chambre fumeur donc ça sentait un peu la fumée

2026-05-23 • via Nuitee
S
Steven • solo_traveller • nl
9
2026-05-21 • via Nuitee