Best Western Plus Thionville Centre

Hotels
•
Best Western Plus
9 (1529 reviews)
9 Allee Raymond Poincare , Thionville , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Limited breakfast options
Insufficient amenities
Some cleanliness issues

Categories

Cleanliness
8.58
Most reviews mention cleanliness positively, though there are a few concerns such as the odor in the hallway.
Service
9.55
Numerous reviews highlight friendly and accommodating staff, contributing to a positive experience.
Location
9.59
The hotel is often described as well-located, making it convenient for guests.
Room Quality
9.04
Rooms generally receive positive feedback for their comfort and cleanliness, with minor complaints about amenities.
Amenities
8.57
Some amenities are satisfactory, but there are complaints about limited options and additional charges.
Value for Money
9.03
While most guests feel it is a good deal, a couple mentioned the breakfast not meeting expectations for the price.
Food and Beverage
8.08
Food quality varies, with some guests reporting good experiences while others note limitations and overpriced offerings.
Overall Experience
9.55
Overall, guests enjoyed their stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:35

Property Description

Panoramic Terrace with Park Views

Experience breathtaking views overlooking Wilson Park from our panoramic terrace. Enjoy the serene beauty of nature right from the comfort of your hotel.

Modern Rooms with Amenities

Relax in our air-conditioned guest rooms featuring satellite TV and complimentary Wi-Fi. Each room boasts contemporary décor and a private bathroom with a hairdryer for your convenience.

Wellness Area and Convenient Location

Indulge in relaxation at our wellness area (additional cost) or explore the nearby attractions easily accessible via the A31 motorway. With Luxembourg International Airport just 45 km away, convenience is at your doorstep.

Book your stay now to unwind in style at Prestige Thionville Centre!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1529 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
G
G-Koncept • solo_traveller • lu
8
2026-07-02 • via Nuitee
K
Kéo • solo_traveller • fr
8
Pros:

Chambre climatisée, petit dejeuner complet. Distribution d'eau froide à volonté au bar de la réception par ces fortes chaleurs.

Cons:

Prix élevé tout de même. Un mini bar aurait été appréciable.

2026-07-02 • via Nuitee
L
Lieke • couple • nl
8
2026-06-30 • via Nuitee
N
Nathalie • solo_traveller • nl
8
Pros:

Vriendelijk personeel.
Parkeergarage (betaald) onder het hotel.
Airco op de kamer die je zelf kunt regelen.

Cons:

Geen geluiddichte ramen waardoor je 's avonds en 's morgens het verkeer hard hoort (Als je en kamer aan de straatkant hebt).

2026-06-30 • via Nuitee
R
Régine • solo_traveller • fr
8
2026-06-29 • via Nuitee
F
Franz • couple • de
9
Absolut empfehlenswert bei sehr heisser Außentemperatur für Fahrradfahrer
Pros:

Wir konnten unsere Fahrräder in einem Raum im Hotel sicher abstellen und das Personal spricht perfekt englisch. Die Klimaanlage im Hotel hat bei dieser derzeit sehr hohen Aussentemperatur sehr gut funktioniert. Absolute Empfehlung für andere Fahrradfahrer die den Fahrradweg Voie Bleue befahren!

Cons:

War alles top!

2026-06-28 • via Nuitee
R
Robert • solo_traveller • fr
10
Très bon hôtel
Pros:

Tout était bien 👍

Cons:

Ras !

2026-06-28 • via Nuitee
S
Salomé • solo_traveller • fr
6
2026-06-28 • via Nuitee
B
Bob • couple • nl
9
Cons:

Wij hadden ontbijt besteld voor een Coeliake patiënt en dat zou geregeld worden met glutenvrij brood. Echter dit was niet geregeld.
Een tip voor dit hotel: zorg dat je altijd producten in de diepvries hebt liggen voor mensen met een allergie!!!!

2026-06-28 • via Nuitee
G
Guratti Mélanie • solo_traveller • fr
8
2026-06-27 • via Nuitee
D
Dad59 • solo_traveller • fr
10
Pros:

Personnel agréable

Cons:

Pas de place de parking pour les clients de l'hôtel

2026-06-26 • via Nuitee
B
Bertrand • couple • th
2
Pros:

Personnel au top, emplacement

Cons:

Pas de climatisation dans les chambres, horrible

2026-06-25 • via Nuitee
L
LOUIZA • extended_group • de
6
Good location, but facilities could be better
Pros:

It was clean and very central

Cons:

Some of the staff was very kind but some had really no interest in helping.

2026-06-23 • via Nuitee
A
Aline • couple • fr
8
Hôtel sympathique
Pros:

Le personnel était très agréable, la chambre est propre et spacieuse.
Le petit déjeuner est très bien.

2026-06-22 • via Nuitee
R
r_zans2025 • Family
4
Leaking Ceiling, Flooded Bathroom, Poor Breakfast
Pros:

Our stay at this hotel was very disappointing.

During the night, one of the ceiling panels actually fell down because water had been leaking from the air conditioning unit. The carpeted floor became completely soaked, and we had to place towels all over the floor to limit the damage and keep the room usable. This is not something guests should ever have to deal with.

The bathroom drainage was also almost completely blocked. Every time we took a shower, water flooded across the bathroom floor. It looked as if the drain had not been properly cleaned or maintained for a very long time.

The room itself had a strong and unusual chemical smell that was unpleasant throughout our stay.

The breakfast buffet was by far the poorest hotel breakfast buffet I have ever seen. They placed raw eggs on the buffet and expected guests to boil them themselves. Seriously, am I supposed to stand there cooking my own eggs? If guests have to prepare their own breakfast, it should not be advertised as a buffet, or at the very least it should not be charged as one.

Communication was another issue. The staff member responsible for the breakfast area spoke very little English. Something as simple as asking for water became unnecessarily difficult.

Overall, the hotel appears poorly maintained, the breakfast offering is inadequate, and the service falls well below what should be expected. I would not stay here again and cannot recommend it to others.

2026-06-20 • via Tripadvisor
M
Marie Hélène • solo_traveller • fr
10
Pros:

Nous avons tout aimés

2026-06-20 • via Nuitee
C
Carmen • couple • li
5
2026-06-19 • via Nuitee
P
Petya • solo_traveller • de
9
2026-06-19 • via Nuitee
B
bouguerra • couple • fr
10
2026-06-18 • via Nuitee
H
Harold Harvey Lewis • solo_traveller • fr
8
2026-06-18 • via Nuitee