Tune Hotels - Kota Bharu City Centre

Hotels
Tune Hotels
6.2 (69 reviews)
KBCC, Jalan Hamzah, Kota Bharu, Kelantan, 15050 , Kota Bharu , MY

Facilities

Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
Conference center

Review Highlights

Pros:
Location
Cleanliness and privacy
Room was good
Comfy
Staff was helpful
Cons:
Limited parking
Expensive breakfast
No spa services
Temperature control issues
Maintenance issues in rooms
Unresponsive service at times
Limited amenities
Mixed opinions on value for money

Categories

Cleanliness
6.2
Mixed reviews on cleanliness, with some positive mentions but also complaints about specific issues.
Service
7.4
Service received positive feedback overall, with occasional complaints about unresponsiveness.
Location
8.6
Highly praised location close to facilities and shopping areas.
Room Quality
7.5
Rooms were generally comfortable with some minor maintenance issues reported.
Amenities
6.8
Mixed feedback on amenities, with some guests appreciating certain features and others mentioning limitations.
Value for Money
7.7
Varied opinions on the value for money, with positive mentions alongside some concerns about pricing.
Food and Beverage
7.3
Food and beverage services generally well-received, with some suggestions for improvement.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:29

Property Description

Experience comfort and convenience at Tune Hotels - Kota Bharu City Centre, where modern amenities meet a prime location.

Dining Delight
Savor delectable dishes at our onsite Haiyaki Restaurant, where every meal is crafted to perfection, offering a delightful culinary experience that caters to all tastes.

Comfortable Rooms
Retreat to one of our 172 well-appointed guestrooms, equipped with LCD televisions and complimentary wired and wireless internet access, ensuring that you remain connected and entertained throughout your stay.

Exceptional Service
Enjoy the convenience of our 24-hour front desk, express check-in and check-out, and dedicated housekeeping, providing you with a seamless and satisfying experience from arrival to departure.

Don't miss your chance to discover unparalleled hospitality—book your stay at Tune Hotels - Kota Bharu City Centre today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 1-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.2
Based on 69 reviews
Cleanliness: 6.2
Service: 7.4
Location: 8.6
Room Quality: 7.5
Amenities: 6.8
Value for Money: 7.7
Food and Beverage: 7.3
Overall Experience: 7.9
E
Eric solo_traveller my
6
Overall ok, house keeping cleaniness need to be improve
Pros:

Location and price

Cons:

Toilet looks old and Cleaniness need to be improve
Celling Fan need to be CLEAN regulary, Its full of dust

2026-06-15 via Nuitee
N
Nur family_with_children my
7
2026-06-10 via Nuitee
S
Shadatul solo_traveller my
8
2026-06-10 via Nuitee
A
alias bin mohd nor couple my
4
2026-06-07 via Nuitee
C
Connie Fay couple my
10
I love staying at Tune Hotel. Mantap
Pros:

strategic location

Cons:

nil

2026-06-06 via Nuitee
S
Steven couple my
5
Convenient location but need some upgrade of towels. With the mall next door it's easy to get food.
Pros:

Location is convenient to where I need to do some work there. Because of the convenience, have stayed there a few times.

Cons:

Bath towel need to be changed to new ones as it has turned to grey in color instead of white. As the room was for 2 adults, we were given 2 towels. The 2 towels have different shades of grey which is the same color of the floor mat for the bathroom. Therefore, I dare not use the towels.

2026-06-05 via Nuitee
C
Cik couple my
8
2026-06-05 via Nuitee
A
Akif couple bn
7
Sedang dan boleh lah.
Pros:

Lokasi berdekatan dengan KB Mall.

Cons:

Bilik berbau.

2026-06-04 via Nuitee
M
Mohd Haizad solo_traveller my
9
2026-05-29 via Nuitee
R
rohida extended_group my
6
2026-05-28 via Nuitee
N
Noor solo_traveller my
7
2026-05-22 via Nuitee
S
Sulochana solo_traveller my
8
Pros:

Great location

Cons:

Yellow stain & marks on pillow case & bedsheet

Towel looks vr old

2026-05-21 via Nuitee
N
Nur Fakhira couple my
10
2026-05-12 via Nuitee
H
HA HOCK solo_traveller my
8
2026-05-12 via Nuitee
N
Nazeli solo_traveller my
6
2026-05-10 via Nuitee
U
UDOM couple my
10
2026-05-07 via Nuitee
U
UDOM extended_group my
9
2026-05-07 via Nuitee
E
Elangovan solo_traveller my
7
2026-05-04 via Nuitee
R
Ryna solo_traveller my
8
2026-05-03 via Nuitee
W
Watiey family_with_children my
7
for last minute plan overall it okay
Pros:

The room condition is okay, clean
The location is close to the mall, but it's a bit noisy because the location is right next to the main road.

Cons:

The toilet is a bit uncomfortable because the door can't be locked
No tea or coffee and kettle facilities to make water
No mini fridge

2026-04-26 via Nuitee