Tune Hotel – Kota Bharu City Centre

Hotels
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Tune Hotels
7.3 (808 reviews)
KBCC, Jalan Hamzah, 15050 Kota Bharu, Kelantan , Kota Bharu , MY

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Ironing service
Barber/beauty shop
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near city centre and KB Mall
Good value/price for short or last-minute stays
Convenient for work/travel due to proximity to amenities
Cons:
Cleanliness issues (stains, unpleasant smells, dust, reported cockroaches)
Aged/old room fittings and occasional maintenance problems (toilet door, yellow stains)
Limited in-room amenities (no kettle, no mini-fridge, old/grey towels)
Noise from nearby highway/main road

Categories

Cleanliness
5
Mixed but problematic: multiple guests reported unpleasant smells, yellow stains on bedding, dusty fans and even cockroaches; housekeeping consistency needs improvement.
Service
8.5
Limited mentions of staff but generally adequate; main criticism relates to housekeeping/cleanliness rather than staff attitude or responsiveness.
Location
9.5
Consistently praised — near city centre and adjacent to a mall, convenient for work and last-minute stays despite some road noise.
Room Quality
5.5
Room condition is functional but aging: guests reported old fittings, toilet issues (doors that don't lock), stains and occasional odors.
Amenities
5
Underwhelming: several guests noted lack of kettle/tea & coffee facilities and no mini-fridge; towels noted as old/discolored.
Value for Money
9
Viewed positively by many guests — good price for location, making it a common choice for budget/short stays.
Food and Beverage
7.3
Not specifically mentioned in reviews; assigned target/standard level for this category.
Overall Experience
8.6
Mixed overall: many choose the hotel for location and price and find it acceptable for short stays, but cleanliness and some room deficiencies noticeably detract from comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:51

Property Description

Prime Location near KB Shopping Mall
Located just next to KB Shopping Mall, Tune Hotel - Kota Bharu City Centre is the perfect choice for guests looking to enjoy shopping and convenient access to nearby attractions such as Gelanggang Seni and Stadium Sultan Muhammad Ke-IV.

Comfortable and Convenient Amenities
Experience modern and comfortable accommodation with air-conditioned rooms featuring King Koil beds, pay TV, personal safe, and daily housekeeping services. The en suite bathrooms with hot showers and hairdryers ensure a relaxed stay.

Convenience and Security
Benefit from disabled-friendly rooms, 24-hour front desk service, accessible rooms by elevator, on-site parking, and a 24-hour security system for peace of mind during your stay.

Book now for a seamless and enjoyable experience at Tune Hotel - Kota Bharu City Centre.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the Kota Bharu Islamic City Municipal Council will impose a Local Government Tax per room per night. The tax rate may differ according to the local government's rating of each property.
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A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBR

Location

Guest Reviews

7.3
Based on 808 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5.5
Amenities: 5
Value for Money: 9
Food and Beverage: 7.3
Overall Experience: 8.6
M
Mohamad iswan • family_with_children • my
7
2026-09-16 • via Nuitee
S
Soon • couple • my
7
2026-09-14 • via Nuitee
S
Soon • couple • my
7
2026-09-14 • via Nuitee
P
Puteri • couple • my
6
2026-09-11 • via Nuitee
Z
Zulaika Binti • solo_traveller • jp
6
Pros:

Location is superb

Cons:

Not very clean for hotel standard. there's used bar soap leftover in the bathroom. the air conditioner has timer and if u use more than allowed timing, extra charges applies

2026-09-08 • via Nuitee
W
Wan Rusita Binti • couple • my
9
Keseluruhan sangat baik dan memuaskan
Pros:

Bilik selesa dan mampu milik. Hotel bersebelahan dengan Mall senang untuk membeli barang keperluan.

Cons:

Paip air tidak boleh disangkut sebab tiada penyangkut pada hujung paip air. Sukar untuk saya tunduk untuk mengambilnya di lantai setiap kali hendak digunakan

2026-09-05 • via Nuitee
H
Hawa • solo_traveller • my
7
Pros:

Sebelah KB Mall pintu barat.. Cuma pergi masa merdeka.. Kedai makanan agak terhad..

Cons:

Bilik air kurang bersih.. Kene berus dinding, pintu mandi dan lantai

2026-09-01 • via Nuitee
A
Along • solo_traveller • my
5
Pros:

Katil yang selesa

Cons:

Makanan mahal

2026-08-31 • via Nuitee
D
Darrence • couple • my
8
2026-08-24 • via Nuitee
Z
Zuhaisham • solo_traveller • my
8
2026-08-23 • via Nuitee
N
Nadira • couple • my
9
2026-08-21 • via Nuitee
H
Hafiz • couple • my
7
Pros:

Smoothness checkin

Cons:

Clean in the room need to be improve

2026-08-20 • via Nuitee
A
Azman • solo_traveller • my
10
2026-08-19 • via Nuitee
D
DH • couple • my
10
2026-08-19 • via Nuitee
R
Rasidah • couple • my
8
2026-08-19 • via Nuitee
Z
Zahirul • couple • my
8
2026-08-05 • via Nuitee
F
Fida • solo_traveller • my
8
Pros:

Near to city centre

2026-08-05 • via Nuitee
D
DUERAMAN • extended_group • th
7
2026-07-25 • via Nuitee
Z
Zarith • extended_group • my
7
2026-07-23 • via Nuitee
H
Hamdan • family_with_children • my
7
2026-07-17 • via Nuitee